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Customer Service Sales

Mississauga, ON, Canada
March 29, 2019

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Deena Wright

** **** **. *. *** ***

Mississauga Ont. L5G 1J9

905-***-**** Email:


Seeking a position in Administrative Assistant and or Customer Service where my extensive experience will be further developed and utilized. Work Experience

Alta Place Property/Kerr Corp Plaza

Sept.2014-till present

Property Manager/Administration

- Accounts receivable

- Tenant reconciliation

- Application and eviction processing

- Working with ODSP/ Halton and Peel Services

- Processing bank deposit slips /closing pos system

- Processing and organize work order to be complete.

- We live onsite we are typically on call 24 hours a day, seven days a week in case of a building emergency.

Tetragon Distribution

2007 to 2014

Administrative/ Inside Sales Customer Service

Working with accounting software-Sage/Simply Accounting / Quickbooks/ Bedford System

- Accounts Receivable

- Accounts Payable

- Supplying the military and government with tactical needs.

- Serving walk in traffic sales and processing payments for all orders.

- Quoting federal, provincial and regional government tenders and bids.

- Storefront retail sales including customer service and register sales invoices and credits.

- Closing the end of day sales.

- Computer skills – Accpac, Simply Accounting, POS system, Word, Excel

- Provide administrative/secretarial support such as answering telephones, assisting visitors and resolving a range of administrative problems and inquiries. Deco Labels & Tags

February 2005 to December 2007

Customer Service Representative / Data Entry Clerk / Receptionist Working with accounting software-Sage

- Coordinate customer requests

- Process all orders given to me by sales staff accurately and on a timely basis.

- Quote new business, using Accpac.

- Track shipping status of product to ensure delivery date and quantities shipped.

- Resolve all customer related issues and complaints

- Follow-up to ensure satisfactory resolution.

- Coordinate between customer and graphic design supplier to ensure that the file on hand reflects the correct version of the customer requests.

- Responsible for providing correct costing information to the billing department.

- Maintaining spec sheets with the most current information

- Entering time information on daily / weekly sale sheets

- All invoicing and crediting of accounts and rebilling

- Maintaining all files and closed orders, and other reception duties.

- Completing a variety of requests as directed by controller or President of the company. Route

January 2004 to February 2005

Receptionist/Data Entry Clerk

Working with accounting software Simply Accounting

- Data entering and maintaining accounts using Quick books.

- Accounts receivable invoices and collections

- Creating driver’s daily routes.

- Preparation of daily bank deposits.

- Maintained various data worksheets in Excel

- Answering a multi-line telephone system, relaying messages

- Cold calling customers for inside sales

- Calling customers regarding payments


Highland Secondary School, Dundas, ON


Mohawk College

- Early Childhood Education

Currently certified in First Aid / CPR


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