KUNCHAM.VINAY KUMAR

E-mail: ac8v6f@r.postjobfree.com

Tel: 998-***-****

CAREER OBJECTIVE

To work in an established, progressive and professionally managed organization that can provide adequate opportunities and environment to draw upon my knowledge, utilize my skills and grow with the organization.

PROFESSIONAL EXPERIENCE

1.Company TATA BUSINESS SUPPORTS SERVICES LTD

Tenure Nov 2013 to Feb 2017

Voice process in TBSS (6 Months)

Semi-Voice in TBSS (1 year)

Revenue Assurance (Quality) in TBSS (20 Months)

2.Company GENPACT INDIA PVT LTD

Tenure Feb 2017 to Till date

Designation Process Associate

Process ADCC

Client Wellsfargo

ABOUT THE PROCESS

I work for a process called ADCC (ATM Debit Card Claims).

The Debit Card details are compromised and we played a role of a Fraud Analyst.

The investigation is done and finally a claim is opened and received by us.

The claim is then processed by us based on certain SOP’s and the main application we deal were as follows:-

1.DAT( Disputes Automated Tracking)

2.HOGAN( Mainframe)

3.VISA

4.MARS

5.E TRAN

6.CDRN

7.ADCC Tools

The ultimate decision is made based on the rules rolled out by Regulation E guidelines.

The final conclusion is to complete the investigation and close the claim.

EDUCATIONAL QUALIFICATION

B.TECH in CSE(2009-2013) from AURORA’S scientific & technological institute, JNTUH with aggregate 62 percent.

INTERMEDIATE from Narayana Junior College under Board of Intermediate Education in 2009 with 60 percent.

SSC from Bhashyam Public School under Secondary School Education in 2007with 65 percent.

SOFTWARE PROFICIENCY

Operating Systems : Windows XP, 7, 10

Ms Office : Word, PowerPoint, Excel

ACHIEVEMENTS AND EXTRA CURRICULAR ACTIVITES

Attended a work shop on Android conducted by EDUBOTI

PERSONAL STRENGTHS

Optimism

Hardworking

PERSONAL PROFILE

Name : Kuncham Vinay Kumar

Gender : Male

Marital status : Married

Date of Birth : 26-12-1990

Nationality : Indian

Languages Known : Telugu, Hindi, and English.

Mailing Address : 6-3-596/99, Naveen Nagar

Khairathbad, Hyderabad 500004

DECLARATION

I hereby declare that the information furnished above is true to the best of my knowledge.

K. Vinay Kumar

DATE:

PLACE:

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