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PROFESSIONAL SUMMARY

Experienced HR professional with proven ability to understand business needs and create impact through expertise in recruitment and employee relations. Adept in managing effective relationships with business, employees and candidates

SKILLS

Staffing and Recruiting

Interviewing techniques

Negotiation and Closure

Induction & Onboarding

Employee Relations

Talent Management

Performance Management

Incident Management

Adept in report writing

Excellent communication and presentation skills

IT Skills

* PeopleSoft HRMS

* MS Word, Excel, Power Point etc.

TRAINING & CERTIFICATION

CEI Certified – (Basic) non FDW

Certified in Incident Management

EDUCATION

Master’s in Business Admin.

Personnel Management & HRD, BIMM – Pune (India)

Bachelor’s in Business Admin.

Human Resources & Marketing,

BIT – Mesra (India)

EXPERIENCE

LEAD HRD INFOSYS LTD. JUNE 2016 – FEBRUARY 2019

Executed end to end recruitment- entry to mid-level, 97% achievement index, 100% audit score ; IT profiles(Java developer, .NET developer etc)

Performed audit to ensure adherence to recruitment processes and SLA, audit scores improved to 97.9%

Lead onboarding for new hires; maintained employee files

Managed end to end investigation on code of conduct violation, 100+ closures, 5/5 audit score

Planned and executed end to end employee engagement initiatives, 5000+ coverage, 4.8/5 feedback score

Handled understaffing, disputes, employee separation and administering disciplinary procedures

Devised and executed strategies on prevention & redressal of sexual harassment, cross-geo coverage of 5000+

ASST. MANAGER HR SYNTEL PVT. LTD. MAY 2013 – MAY 2016

Conducted sourcing and screening of candidates for entry to mid-level requirements

Drove campus recruitment at top B-schools in India - finance, operations and HR profiles; 100+ closures within TAT

HR Business Partner for a unit of 1500 employees

Managed goal setting, performance management for BU

Conducted engagement surveys, quarterly town halls, R&R events; feedback score - 4.6/5

Carried attrition analysis and identified proactive measures for retention; succeeded in maintaining attrition at 14% (as against company threshold of 20%)

ACHIEVEMENTS

Awarded “Best Engagement Anchor” for Q2 FY 18 -19

Awarded DC Excellence award for creating outstanding Business & customer impact for Q3 FY 18 -19

Shilpi Arpana

HR Professional

CEI Certified – (Basic) non-FDW

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