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Manager Office

Pico de Orizaba, Veracruz, 92235, Mexico
March 09, 2019

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Candace Bowen



To obtain a position as a team player in a people oriented organization where I can maximize my customer service experience in a challenging environment to achieve new goals. Qualifications

I am an outgoing person with an upbeat personality. There is nothing that can keep a smile off of my face and out of my voice. I have excellent experience in customer experience. I am proficient in word, excel, quicken and can handle multiple phone lines. I learn things very quickly. Education

I have completed basic general education classes at a community college. Received my EMT 1-A certificate. I am currently going to school for my Bachelors in Business Management and Marketing. Relevant Experience

I have experience as a Front desk agent for a local hotel where I not only held duties as a desk agent, but was a reservations specialist and was learning the online reservations and groupon site. I confirmed reservations and input in the system new bookings and processed payments as needed. I worked the spa reservations desk, gift shop and was in charge of the pest control program and making sure that all areas were properly treated. I also helped train new employes. I also have experience as a sales associate, an office receptionist, admissions coordinator, office manager and restaurant experience as well as medical experience in doctor’s office and assisted living facilities. All of which I feel have helped me along the way in quick thinking for trouble-shooting in a pinch and helping keep that calm atmosphere when things would not go exactly as planned. Other Experience

Great phone skills, ability to multitask, work well with others and alone, work to meet deadlines and goals. I strive to make each and every individual I serve feel special and make sure they have a great experience when they are with me.

Work History

January 2017- May 2018 Desert Hot Springs Spa Hotel. Worked as a front desk agent for both the Spa Hotel and Miracle springs, reservations specialist, spa reservations, gift shop and pest control progam supervisor.

November 2016 - Samules Jewlers

Greeted and assisted customers in picking their jewelery, opening new accounts, taking payments making sales calls

June 2013-May 2015

Dispatch and appointment setter for Air Conditioning company. Main duties are to get technicians to their calls, set appointments for the week and do the billing and invoicing and stocking the warehouse with needed supplies and making sure the parts used got back to the technicians. February 2013- Current

Office Manager and Owner of Pest Control Company. Work from home doing light Data Entry, all billing, ordering chemical supply and doing state reports. Running all forms of payment and bookkeeping. August, 2011 – February, 2013 Mayfield College

Worked as the Front Desk receptionist, greeting current and potential students. Answered phones and took messages or directed all incoming calls to the appropriate departments. Created documents and spread sheets as needed. Was in charge of inventory and supply ordering. Moved up to being the Admissions coordinator where I then was responsible for enrollment paperwork and other duties that helped assisted the Admissions department. I was also responsible for assisting in making the phone calls to those prospective students that had inquired about going to school. January, 2000- February 2014 Crystal Clear Window cleaning 760-***-**** Family business, assisted the set up of the office, answer calls, schedule appointments, and make call backs to ensure customer satisfaction. I send out advertising along with creating flyers. Work part time from home in my spare time.

June, 2007-March 2009 Windsor Court Assisted Living 760-***-**** Worked as a medication tech for a year then became the office manager. I was in charge of the front office, assisting residents with their needs. Answered phones, gave tours of the facility, assisted caretakers in ordering supplies. Kept the emergency books and information up to date. Did the resident billing and prepared invoices for payment. Assisted in scheduling and did all computer work.

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