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Office Manager

Location:
Ottawa, ON, Canada
Posted:
March 06, 2019

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Resume:

Resume

Name: Carol Louise Emond

Address: ****-**** ******* ***** ********: 613-***-****

Ottawa, Ontario

K1G-2W7

Email: ac8o7h@r.postjobfree.com

Education: Secondary School Graduation Diploma

Language: BBB/BBB

Security Clearance: Secret

Experience: 35 years in the Federal Public Service as an

Administrative Officer and Office Manager

Department of Natural Resources Canada

Planning and Operations Branch

Office Manager

January 2013 to September, 2018

Managing administrative services including budgeting, salary forecasting, material management, records management and health and safety

Ordering supplies, preparing purchase orders, contract services and associated financial statements

Prepare cost projections and recommendations of budget allocations

Plan and coordinate purchasing, accommodation, material management, telecommunications, supplies, translation, asset management, security and other service requirements

Provide to the Departmental Assistant with forecasts, advice and strategies on organizational and human resources requirements, including staffing, training, classification and employee assistance

Experience: Department of Natural Resources Canada

Office Manager

Minister’s Office

January 25, 2002 to December 2012

Plans, develops and manages administrative service delivery to the Office of the Minister

Planning, developing, delivering and managing administrative services including human resources, finance, budgeting, material management, information management, records management, health and safety, security, monitoring and analyzing the effectiveness of programs, services and initiatives

Consulting with the Chief of Staff to the Minister on a regular basis; anticipating and analyzing evolving requirements for the Office of the Minister; recommending strategies and courses of action to resolve issues and meet office management and service delivery objectives; negotiating services levels with senior departmental officials

Advising the Chief of Staff on options and alternatives; providing guidance on resolution of highly sensitive issues relating to finance, staffing, contracting and other administrative requirements

Representing the Office of the Minister with external clients/OGDs and consulting with central agencies and OGDs on the interpretation and application of policies and procedures in order to provide input to operational and policy issues

Coordinating and providing initial response to emergency situations; providing advice and recommendations to the Chief of Staff whenever operations are at risk

Managing/supervising 13 employees in the Administrative Support Category, defining duties, recommending staff size, structure and organization. This also includes managing the Ministerial Correspondence Unit with the Minister’s Office

Experience: Department of Fisheries and Oceans

Minister’s Office

November 3, 1997 to January 24, 2002

Identify, plan, implement, manage and monitor finance, contract administration, Human Resources Management, administration and business management programs and service delivery and provide advice and recommendations to the Department Assistant in these functions

Presented a DECK to DMC (Departmental Management Committee) on the restructuring of the Ministerial Correspondence process

Develop, implement and monitor finance, human resources and general administrative systems and processes and conducts and/or prepares research assignments and special projects

Develop, implement expenditure management systems for the Minister’s Office and Minister’s Regional Office

Prepare budget forecast for operations, salary and contract services and associated financial statements and provide financial/resource input to program planning and resource allocation processes

Prepare cost projections and recommendations of budget allocations for each function in the Minister’s Office

Plan and coordinate purchasing, accommodation, material management, telecommunications, supplies, translation, asset management, security and other service requirements

Provide the Departmental Assistant with forecasts, advice and strategies on organizational and human resources requirements, including staffing, training, classification and employee assistance

Signing Authority under Section 34 of the Financial Administrative Act.

Experience: Transport Canada

Transport Dangerous Goods Directorate

Operations Support Group

December 2, 1996 to November 2, 1997

Informatics Support Group

Responsible for the acquisition and disposition of hardware and software for the Directorate

Logging all hardware and software expenditures for the Chief, Operations Support using Access software package

Receiving invoices for EDP (Electronic Data Processing Equipment) expenditures and matching it to ensure payment to vendors

Liaise with the Transport Dangerous Goods Administrative Officer to ensure invoices have been received and payment issued to vendors

Maintenance of related inventories and distribution of the Transportation of Dangerous Goods Regulations on diskette

Ensure the repair of faculty hardware and the provision of first level support to Directorate microcomputer users

Experience: Transport Canada

Transport Dangerous Goods Directorate

Canadian Transport Emergency Centre (CANUTEC)

Informatics Support Group

Administered the registration of the Canadian and International Chemical Industry as well as other government agencies that transport dangerous goods and must comply with Section 4.8(1) of the Transport Dangerous Goods Regulations

Liaison as required with Health and Safety Directors of all companies registered with CANUTEC (The Canadian Transport Emergency Centre) for the use of the 24 hour/day emergency telephone number

Determining and ensuring all applicants meet registration requirements, provided needed guidance, either via detailed correspondence or via telephone as required to health and safety company officials of registering companies

Administer the registration database system which comprises over 250,000 information sheets

Interfacing with health and safety directors of registering companies who are the supplies of MSDS’s (Material Safety Data Sheets) in order to ensure CANUTEC has the most up-to-date information

Maintain and update the CANUTEC Operations and Procedures manual

Maintain accurate Senior Management and Transport Dangerous Goods Directorate contact lists and personally distribute through specific contacts the CANUTEC Ministerial emergency reports to senior officials of Transport Canada

Provide administrative support services by establishing and maintaining a viable relevant filing system, controlling budgetary items for CANUTEC Division, e.g. travel arrangements and purchasing

Responsible for ensuring that all invoices for CANUTEC are promptly processed and paid

Develop and prepare contracts and requisitions by dealing with companies and other government departments

Maintaining and producing statistical and monthly reports on status of all registrants with CANUTEC

Making travel and accommodation arrangements for 1 Chief and 7 Emergency Response Advisors in Canada and abroad

Producing travel itineraries for the employees within CANUTEC

Receive and process all incoming and outgoing correspondence within CANUTEC

I have also had the opportunity to work for the Director General, Director of Regulations Affairs Branch as well as the Chief of Response Operations within the Transportation of Dangerous Goods Directorate

Experience: Transport Canada

Transport Dangerous Goods Directorate

July – August 1996

Administrative Officer

Processing all incoming invoices by utilizing the IDFS financial system within the Transportation of Dangerous Goods Directorate

Matching purchase orders on the IDFS system to invoices received and batching same for payment to be submitted to the financial system within Transport Canada for payment

Ensuring all invoices were coded to the proper responsibility Centre

Liaison with 1 Director General, 2 Directors and 8 Chiefs within the Transportation of Dangerous Goods Directorate each having their own budget as well as their own responsibility Centre identification number

Ensuring invoices were signed under both Section 32 and 34 of the Financial Administration Act for their purchases as well as ensuring the invoices were coded to the proper responsibility Centre

Experience: Transport Canada

Transport Dangerous Goods Directorate

December 1994 to June 1996

Administrative Officer

Experience: Transport Canada

Finance Section

Assistant to Chief of Accounting Operations

May 1994 to November 1994

Administrative Officer

Required to manage all incoming and outgoing correspondence

Auditing of travel claims

Screening all incoming telephone calls on behalf of the Chief, Accounting Operations

Filing of correspondence

Analyzing documents

Resolve problematic situations in client services

Experience: Transport Canada

Canadian Transport Emergency Centre

CANUTEC

Operations Clerk

March 1990 to April 1994

Experience: Transport Canada

Transport Dangerous Goods Directorate

July 1983 to March 1990

Clerk

Technical Knowledge: SAP, Word, Excel, Microsoft Access, Explorer, IDFS, Abacus, GFS, PeopleSoft Leave, GFS User-friendly, MS Outlook, Calendar

References: Available upon request



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