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Medical Office, Microsoft Office, Writing & Editing, Customer Service

Cary, North Carolina, United States
February 13, 2019

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Morrisville, NC ***** • • 919-***-****


I’m a highly motivated and outgoing professional with a willingness to learn and a desire to succeed. I enjoy helping people, am very detail oriented and have excellent communication (verbal and written) skills. I’m currently seeking a rewarding work-at-home opportunity that will allow utilization of my skills toward organizational goals.


Durham Technical Community College Durham, NC

• Certification – Electronic Health Records

Wake Technical Community College Cary, NC

• Certification – Medical Office

Apple Raleigh, NC

• Certification – Mac OS X Support Essentials

Lenoir- Rhyne College Lenoir, NC

• Liberal Arts (Coursework)

Additional Achievements Include:

Communications Director (U.S Representative) • Public Information Officer • Communications Coordinator Reporter, Editor and Bureau Chief (Palm Beach Post • The Charlotte News • The Raleigh Times) EMPLOYMENT HISTORY • 2008 – 2018

Contract Work

Technical and Customer Support

Provided support for 200 computers of scientists and administrative personnel for ISN, OAO, Lockheed/LMIT and SRA. Documented ticket resolution, contributed to SOP Library and Support Knowledge Base. Remote Contract Work

• company that “booted” vehicles, locking them with a digital device on behalf of New York State.

• Battle Royale gaming site; reported false and duplicated accounts.

• students who were studying for web-based certification in the oil industry.

• fitness equipment company.

• online company that sold retail products.

• company that sold and delivered cars through online site.

• company buying, showing, selling houses with proprietary software.

• retail soft drink company.

• membership food shipping service.


Windows and Mac OS systems, VirtualPBX,

Contactual/8x8, Zoho

Shiftboard, 24im, browsers

Microsoft Office (Word, Excel, Powerpoint)

Medical Coding & Terminology (CPT-4,

ICD-9-CM), HCPCS Level II, Medical

Billing and Insurance

Contact this candidate