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Medical Office Specialist

Middleburg, Florida, United States
May 02, 2019

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Highly energetic, detail orientated and reliable Medical Office Specialist with 13 years of experience in the healthcare industry seeking a job as a Certified Phlebotomy Technician. I am looking to utilize my skills and knowledge to help treat patients while continuing to grow within a company.


Medical Office Specialist, Family Practice Associates of Orange Park / HCA Healthcare, Orange Park, FL


Assisted the practice manager and clinical supervisor with daily tasks

Check in patients and properly document registration

Verification of patient demographics

Collected and processed co-payments, deductibles and outstanding balances

Schedule, cancel and reschedule patient appointments

Primary source insurance verification

Provide front desk coverage at multiple locations as needed

Medicare Appeals, HCA Healthcare, Orange Park, FL


Assisted with the training of new employees

Met monthly productivity and QA requirements

Worked with multiple Medicare agencies to obtain missing documents required for the proper processing of Medicare appeals

Cross trained in multiple departments to provide assistance when needed

Credentialing Specialist, HCA Healthcare, Orange Park, FL


Assisted with the training of new employees

Met monthly productivity and QA requirements

Worked closely with medical providers to help them obtain privileges at their assigned healthcare facility

Primary source verification for background checks and board certifications

Accounts Payable, HCA Healthcare, Jacksonville, FL


Assisted with the training of new employees

Research and resolve any pricing, quantity and sales tax discrepancies

Ensured invoices and check requests for seven large HCA hospitals were processed in a timely manner


Orange Park Adult and Community Education, Orange Park, FL, Phlebotomy Technician

Graduated with a 3.9 GPA

Clinical experience completed at Orange Park Medical Center where I had over 30 successful laboratory draws

Orange Park High School, Orange Park, FL, Diploma


References available upon request

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