SUMMARY OF PROFILE:
Self-motivated and passionate professional with experience in recruiting and selecting the candidates, updating health and safety policies and procedures, maintain labour relations.
General understanding of book-keeping and maintaining records.
Complying with employment law standards, occupational health and safety standards and maintaining labour relations
Experience in managerial decision making, maintaining customer relations.
Resourceful and proactive with skills in resolving issues, providing administrative support, and increasing customer satisfaction.
A positive person who values attention to detail, integrity, dedication, and persistence.
Excellent communication skill with knowledge of software MS-Office.
Proven time management and leadership skills with the ability to manage multiple projects with minimal or no supervision.
Experience in recruiting and training new hires in different industries.
Experience in customer support provision verbally through telephones as well as emails.
Successful management experience with a 16% increase in sales within six weeks through modifying the marketing strategy.
Participated in a fundraising event as the sponsorship lead for the university fest and convinced big companies of our cause generating $11,700 as support.
Lead the team of 30 students and organized weekly events by coordinating the team’s efforts and respecting differences in opinions.
Mobile Security Officer May 2017 to current
Fusion Security Inc. Burnaby, B.C.
Listened to client requests’ and provide full detail of the services provided by the company, which helps to attain customer satisfaction.
Responded to requests’ for assistance at an emergency and alarm events, and restore the safety of the premises.
Conducted incident investigations and file the complete investigation reports, which helps in the removal of the hazards from the premises.
11972 98 Ave Surrey, B.C. V3V8C4 604-***-**** firstname.lastname@example.org
PROFESSIONAL EXPERIENCE contd’
Office Administrator November 2014 to April 2017
Scorpio Security Inc. Delta, B.C.
Implemented a new scheduling system, which results in enhancing the company’s efficiency.
Responded to the incoming calls and emails and provided the solutions to the inquires.
Maintained the office supplies and the inventory.
Maintained the meeting minutes and effectively communicated any new information within the company
Hired and trained 14 security associates, and provided an organization’s orientation.
Manager April 2011 to February 2014
Aap Ki Dukan Hoshiarpur, India
Consistently maintained best in company cost of goods to budgeted goals.
Accomplished Human Resource objectives by recruiting, selecting, orienting, coaching, and disciplining subordinates.
Created a motivated and positive store environment to inspire employees and make the customer feel welcome.
Developed and executed local marketing strategy including special event promotions resulting in a 16% sales lift within six weeks.
Post-Bacc. Diploma in Human Resource Management - Kwantlen Polytechnic University, Surrey, BC, Canada (January 2016 to current)
Bachelor of Commerce (Hons.) - Panjab University, Chandigarh, India (April 2010 to April 2013)
Class 5 driver’s license Occupational First Aid Advance Security Training (AST)
Languages known: English, Hindi, Punjabi
Interests: Reading, Listening to Music, Interacting with people