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Customer Service Assistant

Location:
Regina, Saskatchewan, Canada
Posted:
April 25, 2019

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Resume:

STEPHANIE MAE ACOOSE

#** - ** ********** ******, ****** SK S4S 6K7 306-***-**** ac87et@r.postjobfree.com

QUALIFICATIONS HIGHLIGHTS

•Office Skills: Over seven years of experience with non-profits, governments (federal/provincial), utilizing all aspects of office skills. Skills include telephone and reception duties, file management, contract administration, preparing correspondence, custom database applications and entry, funding applications and related research.

•Computer Skills: Recent upgrading in Word, Keyboarding, Power Point, Quick Books, Access, Excel and Windows.40 words per minute with good accuracy. Proven ability to learn on the job.

•Organizational Skills: Oversaw all aspects of Sakewewak Artists Collective, Annual Storytelling Festival. These skills include securing sponsorships, approving and administrating contracts and in kinds, writing funding/grant applications, overseeing artistic production/lighting requirements, marketing, quarterly reports to the board, etc.

•Administrative Skills: Funding/grant writing, hosted and promoted premiere events, conferences and seminars for artists, secured permits and permissions, negotiated rental contracts for all site requirement, entertainment procurement, public relations, and provided leadership to volunteer coordinators and over volunteers.

•Communications Skills: Report writing, funding applications, preparing press releases, press conferences, and excellent customer service skills, board governance, recording minutes of meetings.

•Human Resources Skills: Maintain payroll for small team of employees, accounting functions, budget forecasting and final cost analysis, managing revenue streams, hiring, training and supervision of employees, OH&S training, knowledge of SK Labour Laws and Regulations.

EDUCATIONAL HIGHLIGHTS

Introduction to Quickbooks Certificate 2011

SIATS/SK Polytechnic Regina SK

Columbia College Hollywood

Tarzana California 1998 - 2000

GED 1998

Kelsey Campus, Saskatoon SK

WORK EXPERIENCE

Labourer Jan 2019 to Present

People Ready

Regina, Saskatchewan

•Temporary Employment Agency that provides people who are available to work at jobs throughout the city.

•Worked at Ready Bake bakery panning and packaging

•Worked at a private home doing demolition (tearing up hardwood flooring.

Interim Director

Sakewewak Artists Collective Jan 1, 2012 - Feb. 28, 2013

Regina, SK

•Facilitated the organization's artistic objectives by providing program support and carrying out short and long term programming plan.

•Supported and worked directly with project coordinators, artists, and participants.

•Primarily responsible for the preparation and delivery of all funding submissions. Oversaw all of the organization’s financial matters and budgets.

•Board liaison and, recording and distributing minutes of meetings.

•Oversaw, facilitated and collected documentation of projects from Orginaztion Coordinators and artists to compile for project evaluation purposes.

•Consulted with community stakeholders, and conducted research to identify needs to develop relevant, contemporary arts programming.

•Represented the Artists Collective at public events, and as an advocate for the arts and cultural community.

Admin/Program Assistant

Sakewewak Artists Collective Mar 1, 2010 - Dec 31. 28 2011

Regina, SK

•Send, receive, and distribute important documents via email, mail and fax. Performed all word processing requirements, spreadsheets.

•Maintain program equipment inventory.

•Assist with Event management duties including conference room booking, catering, invitations, programs, travel arrangements, etc.

•Accounts receivable/payable, membership and payroll.

•Assisted with financial management and the development of annual funding plan, global budgets and project budgets. Assisted with funding applications and funding plans.

Gallery Facilitator Aug 2012 - Dec 2012

Mackenzie Art Gallery

Regina SK

Provided gallery tours and workshops to school children and the general public.

Festival Assistant and Curator

Sakewewak Artists Collective Mar, 2010 - Feb., 2013

Regina, SK

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•Booked venues for storytellers programming.

•Event management duties including booking venues, accommodations, travel arrangements, local transportation for visiting artists.

•Curated the entire festival program. Selected international, provincial, local performers and storytellers including Reindeer People from Norway. Selected, hired and supervised all extra staff for the festival

REFERENCES

Available Upon Request.



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