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Office Sales

Rex, Georgia, United States
December 09, 2018

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**** ******** ***** ***, ** *0273



Logistics Professional and Military Veteran with 4 years of proven experience in the United States Army. Accomplished measurable results while leading a team of 3 in a dynamic, fast - paced environment. Possess a comprehensive background in logistics and mechanical maintenance derived from conducting and supporting domestic and global operations. Protected assets, property, and equipment valued at $500M+ while meeting the expectations of senior leadership. Possess extensive knowledge in heavy equipment maintenance, problem solving, and equipment tracking systems. Career supported by extensive military training.

● Logistics

● Problem Solving

● Mentoring / Advisement


●Data Analysis

●Training and Development

●Policy Implementation


●Microsoft Office Suite


●Customer Service

PROFESSIONAL EXPERIENCE UNITED STATES ARMY – Fort Benning, GA 2012 – 2016 Automated Logistical Supervisor (2015 – 2016)

Led 3 employees to ensure that the company’s primary mission, training, and individual professional development requirements were executed within the executive assistant officer’s guidance.

●Maintained accountability and serviceability of $500M+ worth of sensitive equipment with 0 losses

●Received instructions from management and delegated work responsibilities to employees

●Mentored, identified problem areas, and outlined corrective actions to ensure successful work ethic and productivity

●Submitted 80 reports monthly as scheduled using MS Office and military database software

●Coordinated with leadership in cross training and operational activities to ensure a productive work environment with multiple departments

●Maintained and updated data and web-based systems

●Coordinated preparation of statistical data for monthly, quarterly, and annual reports.

●Produced reports, handouts, and other material as required by assigned activities from management

●Provided definite answers to all inquiries

●Executed daily operations of work activities in a timely and efficient manner by scheduling appointments and exercising management briefings

●Verified and updated confidential information and demographics into the databases

●Communicated the needs of the customers to team members and discussed a plan of action to improve their requests

●Assisted employees in completion of appropriate documentation for processing classified information

●Answered multi-line phone, scheduled appointments, greeted customers, assisted and directed customers, ensured policies were enforced and executed opening and closing tasks

●Served as the receptionist by demonstrating the ability to determine the nature of calls and answering questions of visitors and military personnel

●Knowledgeable and proficient in grammar, spelling, punctuation, sufficient to prepare and review outgoing professional memos, reports, and correspondence for correctness

●Retrieve records when review is completed and ascertain record is cleared or not for mobilization

●Utilize Excel to ensure all weekly totals match for cleared and non-cleared civilians and ensured all employees submitted daily backup logs by close of business

Logistical Specialist (2012 – 2015)

Received directions from supervisors and followed instructions to meet organizational goals, by performing clerical duties and customer service while also shipping, receiving, and inventorying high valued equipment, items, and supplies.

●Performed telephone and receptionist duties and interacted with multiple departments to ensure accurate mission completion

●Proven ability to work and communicate within a culturally diverse

●Interacted with customers to promote the services requested

●Performed opening and closing procedures for the departments

●Created and issued out work orders for military personnel and customers

●Proficient in problem solving, conducting research, analyzing and recommending the necessary steps for change

●Resolved complex customer issues

●Responded to customer’s questions and concerns face to face and over the phone.

●Prepared and maintained an accurate filing system

●Maintained and replenished office supply inventory

●Prepared letters, memorandums, agendas, presentations, and forms

●Performed scheduling functions utilizing military software programs, to ensure that all customers and military personnel are scheduled appropriately.

●Scheduled meetings and appointments for all staff and military personnel

●Utilized computer software tools to manage documents and information as required by assigned activities

●Recorded customer’s and military personnel’s information on special flow sheets using Microsoft Office Suite

●Scanned, copied, and faxed military personnel and customer’s confidential information

●Conducted research and follow-ups after identifying customer issues, in order to ensure adequate problem resolutions

●Compiled data for a variety of reports, using automated systems and prepared releases of information for customers

●Received messages for management personnel, and accurately relayed information to supervisors

●Worked as a team member to complete mission requirements

●Supported program operations by consistently complying with the business rules and guidelines outlined in the military regulations handbook

●Supported operations of heavy equipment and vehicles valued at $70K+ in all types of terrain and weather conditions

●Coordinated with leadership in organizing and operating complex training activities

●Diagnosed technical and mechanical problems and performed minor maintenance and repairs following detailed procedures in manuals and publications

●Managed Database and maintained sensitive and confidential files in accordance with military regulations

●Was instrumental in completing daily backup log


Diploma, Morrow High School – 2012

Georgia Military College – 2017- Present


Software: Microsoft Office (2003, 2007, 2010, 2013)

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