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Engineer Manager

Mumbai, Maharashtra, India
December 03, 2018

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Career Objectives

I seek a challenging job in a professional and growth-oriented environment. This will help me utilize my skills and capabilities to the fullest, reflecting in my personal growth in conjunction with organization’s goal and objectives. My organizational work ethic and drive make me a valuable addition to the team.


●Overall 5 + years of experience in Banking Domain

●Actively involved in business requirement gathering, identifying the business process, flaws under it with its impact, analysis of data and providing the solutions in time

●Understand business problems from business owners, architects and provide the effective technology solutions

●Sound Technical knowledge, comfortable working in any of the technologies I am trained.

●Debugging Unix shell and SQL scripts for database monitoring.

●Possess extensive knowledge of Net-cool and Production Support.

●Working on Build of project or environment Driving the Change Management and Problem Management within the SLA.

●Good knowledge of ITIL process and BMC Remedy ticketing.

Technical Expertise

Operating Systems (client)

Windows 2000, Windows XP, Windows 7.

Packages /Database

Oracle SQL, PL/SQL, UNIX, Shell Scripting.


BMC Remedy Tool, Offshore Online Tool (OOT), Amdocs CRM 8.1.1, Exception Manager, OMS, Enabler,UNIFY,MomgoDB

Network monitoring Tool


Educational Qualification

M.C.A (IT) From Pune University with aggregate 65.45 %.

B.C.A (IT) From Pune University with aggregate 61.07 %.

H.S.C From Maharashtra Board with 52.83 %.

S.S.C From Maharashtra Board with 54.66 %


ISTQB Certified in 2017

Clover InfoTech Pvt. Ltd

21 March 2018 To Till Date


Senior Engineer


Yes Bank

Project: I-AM, UCXP and BASECOM Applications Support at Yes Bank


This is related to Banking Applications Supports on live issue with bug fix as well as raises the change request approach depends on Customer base

Job Responsibilities

●Job Scheduling and monitoring

●Schedule and perform Deployments

●Analyzing production issues and provides prompt resolutions

●Responsible for creating and delivering various reports to internal/external

●Provide technical support to the application users.

●Always meet the SLA guidelines

●Work on SQL scripts to provide required dump files

●Good Knowledge about SSRS.

Testing Tools & Technologies: SQL, UNIX, PL-SQL, Postman and Web logic


Technical Process Specialist

Virtusa India Pvt Ltd

3 Feb 2014 To 16 March 2018



Project: CITI Bank

Job Responsibilities:

•The objective of this work package is to minimize the data flow issues occurred while processing the orders

•Responsible to analyze data issues across the different systems to identify the RCA for order fallout’s

•Working on process to find OMS fallout in case the order is stuck at any point in the OMC life cycle.

•Responsible to identify order fallout’s by identifying different exceptions occurred on orders by going through the customer database logs.

•Responsible to generate exception report depending on the different exceptions occurred on orders

•Prepared stored procedure to identify and generate the above exception reports

•Prepared and Validated the scripts to resolve the exceptions occurred on orders

Testing Tools & Technologies: SQL, UNIX, PL-SQL

Work Experience (7 Months)

Tata Consultancy Services Pvt. Ltd

25 June 2013 To 31 Jan 2014


Business Associate


UBS Bank

Job Responsibilities

●Wrote complex SQL queries using joins, sub queries and inline views to retrieve data from the database.

●Monitor the ticketing Tools and provide Level 2 support to the application.

●Discuss the Impact and Urgency to decide and degrade the priority.

●Monitoring CPU Utilization and Memory Utilization and their alerts.

●Follow escalation procedures during outages and ensure root-cause analysis.

●Analyzed the Server and Client side performance.

●Responsible for creating and delivering various Reports to internal/external clients.

●Interact with Customers / Users

●Provide L2 analysis for customer issues.

●Daily works on SRQ & incident from system.

●Always meet the SLA guidelines.

●Always prioritize the tasks based on business needs.

●Responsible for creating and modifying the PL and SQL procedure, function according to the business requirement.

●Used SQL LOADER to upload the information into the database tables.

●Created database objects like stored procedures, function, packages, Cursor, Ref Cursor and Triggers.

●Create triggers to keep track of changes to the fields of tables when changes are made.

Extensive experience in troubleshooting production issues.

Testing Tools & Technologies: SQL, UNIX, PL-SQL

Personal Profile

Date of Birth

25th July 1987.



Marital Status


Languages Known

English, Hindi,Marathi and Kannada

Passport Number

Available on request


Sunshine Apt, second Floor A-208 Phursungi,Hadapsar Pune


I hereby declare that the above mentioned information is true to the best of my knowledge.

Place: Pune.


Bhairavnath Mhetre

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