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Senior Live Chat & Customer Support Specialist
Columbus, OH
... ● Utilize Service Cloud, chat platforms, and email communication to deliver timely customer support. ● Assist sales teams with account management, order tracking, and customer follow-up activities. ● Maintain a strong understanding of medical ... - Nov 09
... ● Utilize Service Cloud, chat platforms, and email communication to deliver timely customer support. ● Assist sales teams with account management, order tracking, and customer follow-up activities. ● Maintain a strong understanding of medical ... - Nov 09
Agile Coach
Columbus, OH
... Managed scope, timelines, capacity, risks, issues, and dependencies, builds dashboards and leadership reporting, translates technical detail into clear business language, and brings a hands-on QA automation and CI/CD background that earns ... - Nov 03
... Managed scope, timelines, capacity, risks, issues, and dependencies, builds dashboards and leadership reporting, translates technical detail into clear business language, and brings a hands-on QA automation and CI/CD background that earns ... - Nov 03
Purchasing & Operations Administrative Leadership
Columbus, OH
... Agent II Vitamix Strongsville, OH 2013 – 2016 Managed customer calls, emails, and high-volume order entry using Oracle. Educated customers on product features, functions, benefits, service, and replacement parts. Assisted customers with basic ... - Nov 02
... Agent II Vitamix Strongsville, OH 2013 – 2016 Managed customer calls, emails, and high-volume order entry using Oracle. Educated customers on product features, functions, benefits, service, and replacement parts. Assisted customers with basic ... - Nov 02
Lodge Operations and Farm Manager Executive
Columbus, OH, 43203
... Business Owner – Plumbing Services Pretoria, Gauteng 2004 to 2014, Estate Agent RealNet – Pretoria, Gauteng 2003 to 2004, Earlier Administrative and Banking Roles, Various Employers – KwaZulu-Natal and Pretoria 1986 to 2001 Education Certificate, ... - Oct 31
... Business Owner – Plumbing Services Pretoria, Gauteng 2004 to 2014, Estate Agent RealNet – Pretoria, Gauteng 2003 to 2004, Earlier Administrative and Banking Roles, Various Employers – KwaZulu-Natal and Pretoria 1986 to 2001 Education Certificate, ... - Oct 31
Medical Records & HEDIS Client Services
Columbus, OH
... • Seventy-five percent refer to cases requiring medical review to Health Managers • Take the Lead, 30% of the time via chat with responses. • Evaluate registration forms and Perform research. Express Scripts - Customer Care Representative 08/2014 - ... - Oct 28
... • Seventy-five percent refer to cases requiring medical review to Health Managers • Take the Lead, 30% of the time via chat with responses. • Evaluate registration forms and Perform research. Express Scripts - Customer Care Representative 08/2014 - ... - Oct 28
Health IT Project Management Leader
Hilliard, OH
... Project Manager over CRM development, coordinated project resources (40) to define, develop and QA test the system changes using Microsoft CRM/Dynamics and building separate ICF web portal for providers/ guardians to access certain information. ... - Oct 27
... Project Manager over CRM development, coordinated project resources (40) to define, develop and QA test the system changes using Microsoft CRM/Dynamics and building separate ICF web portal for providers/ guardians to access certain information. ... - Oct 27
Detail-Oriented Bookkeeping and Accounting Professional
Upper Arlington, OH, 43221
... Bookkeeper Columbus, Ohio September, 2006 – November, 2009 Freelance bookkeeper for various independent businesses and a real estate agent. Process paying of bills, payroll, Accounts Receivable and Accounts Payable. Accounting Clerk Toyota Direct, ... - Oct 14
... Bookkeeper Columbus, Ohio September, 2006 – November, 2009 Freelance bookkeeper for various independent businesses and a real estate agent. Process paying of bills, payroll, Accounts Receivable and Accounts Payable. Accounting Clerk Toyota Direct, ... - Oct 14
Defense Contracting Officer, DLA Logistics
Hilliard, OH
... of suppliers by evaluating contract performance on previous contracts Defense Logistics Agency-Land and Maritime Purchasing Agent (GS-1105-06) July 2016 – November 2017 Active mentee in the Mentoring Level one program Managing 40 IDPO (Indefinite ... - Oct 14
... of suppliers by evaluating contract performance on previous contracts Defense Logistics Agency-Land and Maritime Purchasing Agent (GS-1105-06) July 2016 – November 2017 Active mentee in the Mentoring Level one program Managing 40 IDPO (Indefinite ... - Oct 14
Google-Certified SQL & Cloud Data Architect
Columbus, OH
... Automation & Maintenance: Scripted automated infrastructure maintenance jobs via PowerShell, SQL Server Agent, and Task Scheduler (backups, index rebuilds, integrity checks). Disaster Recovery Execution: Successfully relocated Production, QA, and ... - Oct 02
... Automation & Maintenance: Scripted automated infrastructure maintenance jobs via PowerShell, SQL Server Agent, and Task Scheduler (backups, index rebuilds, integrity checks). Disaster Recovery Execution: Successfully relocated Production, QA, and ... - Oct 02
Part-Time IT Operations & Service Desk
Columbus, OH, 43232
... Global Service Desk Director Quality Assurance Team Lead Agent MORGAN STANLEY Mar 2021 – Feb 2025 . • Led a global team of ... • Supported 60,000+ customers through inbound calls and chat while maintaining an 87% average first-call resolution rate. • ... - Oct 02
... Global Service Desk Director Quality Assurance Team Lead Agent MORGAN STANLEY Mar 2021 – Feb 2025 . • Led a global team of ... • Supported 60,000+ customers through inbound calls and chat while maintaining an 87% average first-call resolution rate. • ... - Oct 02