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Customer Support Operations & Process Improvement
Canal Winchester, OH
... • • • • • Phone, Email & Chat Support Cross-Functional Collaboration Service Request Management Conflict Resolution & De-escalation Scheduling & Calendar Management Time Management & Multitasking CRM Systems Management HIPAA Compliance QA Reviews & ... - Jul 06
... • • • • • Phone, Email & Chat Support Cross-Functional Collaboration Service Request Management Conflict Resolution & De-escalation Scheduling & Calendar Management Time Management & Multitasking CRM Systems Management HIPAA Compliance QA Reviews & ... - Jul 06
Customer Support & Technical Support Specialist
Columbus, OH
... Specialist with 4+ years of experience delivering high-quality service across chat, phone, and remote support channels. ... Call Center Agent — Luminous Technologies Dec 2022 – Apr 2024 • Handled inbound/outbound calls providing Tier 1 & Tier 2 ... - Jun 29
... Specialist with 4+ years of experience delivering high-quality service across chat, phone, and remote support channels. ... Call Center Agent — Luminous Technologies Dec 2022 – Apr 2024 • Handled inbound/outbound calls providing Tier 1 & Tier 2 ... - Jun 29
Customer Service & Claims Specialist
Columbus, OH
... team chat questions and cases ● BH BRG active member and contributor o Assisted with ideas and planning of Team Meeting and Interview Workshop ● 2021 High Performer Rating Eyeconic SDO-EEO VSP 10/21 – 01/22 Selected for SDO within the Eyeconic team. ... - Jun 29
... team chat questions and cases ● BH BRG active member and contributor o Assisted with ideas and planning of Team Meeting and Interview Workshop ● 2021 High Performer Rating Eyeconic SDO-EEO VSP 10/21 – 01/22 Selected for SDO within the Eyeconic team. ... - Jun 29
Food Safety Scientist & QA Analyst
Columbus, OH
... Developed advanced technical expertise in QA methodologies and analytical testing. Eyemart Express, Columbus, OH- Laboratory Technician MAY 2018-PRESENT Developed great multitasking skills in a fast-paced environment. Created eyeglasses to mee the ... - Jun 26
... Developed advanced technical expertise in QA methodologies and analytical testing. Eyemart Express, Columbus, OH- Laboratory Technician MAY 2018-PRESENT Developed great multitasking skills in a fast-paced environment. Created eyeglasses to mee the ... - Jun 26
Customer Service Representative (9 Years)
Columbus, OH
Isaac Betiku United States https://www.linkedin.com/in/isaac-betiku-1a69a240a Summary Customer Service Representative with nine years of experience supporting customers via phone, email, and chat in healthcare and high-volume call center settings. ... - Jun 22
Isaac Betiku United States https://www.linkedin.com/in/isaac-betiku-1a69a240a Summary Customer Service Representative with nine years of experience supporting customers via phone, email, and chat in healthcare and high-volume call center settings. ... - Jun 22
Business Analyst: Requirements & Systems Thinking
Columbus, OH
... Experienced facilitating requirement walkthroughs, technical handoffs, and sprint planning sessions, and collaborating closely with engineering, architecture, and QA teams to ensure feasibility and accurate implementation. Proficient with Jira, ... - Jun 19
... Experienced facilitating requirement walkthroughs, technical handoffs, and sprint planning sessions, and collaborating closely with engineering, architecture, and QA teams to ensure feasibility and accurate implementation. Proficient with Jira, ... - Jun 19
Customer Service & Sales Support Specialist Medical Devices
Columbus, OH
... & Allocation Management ● Supply Chain Coordination ● Account & Billing Support ● Oracle OBI Reporting ● Service Cloud & Chat Support ● Microsoft Excel, Word & Outlook ● SharePoint ● Product Usage Reporting ● Credit Hold Resolution ● Customer ... - Jun 15
... & Allocation Management ● Supply Chain Coordination ● Account & Billing Support ● Oracle OBI Reporting ● Service Cloud & Chat Support ● Microsoft Excel, Word & Outlook ● SharePoint ● Product Usage Reporting ● Credit Hold Resolution ● Customer ... - Jun 15
Creative Tech Innovator with Analytical Backbone
Columbus, OH
... •Trained associates on QA policies, regulatory requirements, and documentation systems to strengthen operational compliance. Wordsmith Documentation Services, LLC IT SharePoint Website Administrator Intern Mar 2026 - May 2026 •Managed and updated ... - Jun 13
... •Trained associates on QA policies, regulatory requirements, and documentation systems to strengthen operational compliance. Wordsmith Documentation Services, LLC IT SharePoint Website Administrator Intern Mar 2026 - May 2026 •Managed and updated ... - Jun 13
Remote Chat Support Specialist with Data Entry Expertise
Columbus, OH
... STAFFING, REMOTE Audited agent documentation within a high-volume environment to ensure 100% data integrity and compliance with client servicing standards. Classified complex call dispositions and notated details using QA Que software to eliminate ... - Jun 09
... STAFFING, REMOTE Audited agent documentation within a high-volume environment to ensure 100% data integrity and compliance with client servicing standards. Classified complex call dispositions and notated details using QA Que software to eliminate ... - Jun 09
Virtual Assistant
Pataskala, OH
... •Mentored peer agents through live calls via chat and phone to meet Quality Assurance standards. •Managed high-stress customer interactions consistently maintaining a quality assurance score above 98%. •Investigated account discrepancies and ... - Jun 08
... •Mentored peer agents through live calls via chat and phone to meet Quality Assurance standards. •Managed high-stress customer interactions consistently maintaining a quality assurance score above 98%. •Investigated account discrepancies and ... - Jun 08