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Customer Service Representative (9 Years)
Columbus, OH
Isaac Betiku United States https://www.linkedin.com/in/isaac-betiku-1a69a240a Summary Customer Service Representative with nine years of experience supporting customers via phone, email, and chat in healthcare and high-volume call center settings. ... - Jun 22
Isaac Betiku United States https://www.linkedin.com/in/isaac-betiku-1a69a240a Summary Customer Service Representative with nine years of experience supporting customers via phone, email, and chat in healthcare and high-volume call center settings. ... - Jun 22
Business Analyst: Requirements & Systems Thinking
Columbus, OH
... Experienced facilitating requirement walkthroughs, technical handoffs, and sprint planning sessions, and collaborating closely with engineering, architecture, and QA teams to ensure feasibility and accurate implementation. Proficient with Jira, ... - Jun 19
... Experienced facilitating requirement walkthroughs, technical handoffs, and sprint planning sessions, and collaborating closely with engineering, architecture, and QA teams to ensure feasibility and accurate implementation. Proficient with Jira, ... - Jun 19
Customer Service & Sales Support Specialist Medical Devices
Columbus, OH
... & Allocation Management ● Supply Chain Coordination ● Account & Billing Support ● Oracle OBI Reporting ● Service Cloud & Chat Support ● Microsoft Excel, Word & Outlook ● SharePoint ● Product Usage Reporting ● Credit Hold Resolution ● Customer ... - Jun 15
... & Allocation Management ● Supply Chain Coordination ● Account & Billing Support ● Oracle OBI Reporting ● Service Cloud & Chat Support ● Microsoft Excel, Word & Outlook ● SharePoint ● Product Usage Reporting ● Credit Hold Resolution ● Customer ... - Jun 15
Creative Tech Innovator with Analytical Backbone
Columbus, OH
... •Trained associates on QA policies, regulatory requirements, and documentation systems to strengthen operational compliance. Wordsmith Documentation Services, LLC IT SharePoint Website Administrator Intern Mar 2026 - May 2026 •Managed and updated ... - Jun 13
... •Trained associates on QA policies, regulatory requirements, and documentation systems to strengthen operational compliance. Wordsmith Documentation Services, LLC IT SharePoint Website Administrator Intern Mar 2026 - May 2026 •Managed and updated ... - Jun 13
Remote Chat Support Specialist with Data Entry Expertise
Columbus, OH
... STAFFING, REMOTE Audited agent documentation within a high-volume environment to ensure 100% data integrity and compliance with client servicing standards. Classified complex call dispositions and notated details using QA Que software to eliminate ... - Jun 09
... STAFFING, REMOTE Audited agent documentation within a high-volume environment to ensure 100% data integrity and compliance with client servicing standards. Classified complex call dispositions and notated details using QA Que software to eliminate ... - Jun 09
Virtual Assistant
Pataskala, OH
... •Mentored peer agents through live calls via chat and phone to meet Quality Assurance standards. •Managed high-stress customer interactions consistently maintaining a quality assurance score above 98%. •Investigated account discrepancies and ... - Jun 08
... •Mentored peer agents through live calls via chat and phone to meet Quality Assurance standards. •Managed high-stress customer interactions consistently maintaining a quality assurance score above 98%. •Investigated account discrepancies and ... - Jun 08
Administrative Support Specialist with Operations Focus
Columbus, OH
... Teleperformance Customer Experience Trainer Team Manager Customer Service Agent Remote January 2015 – March 2018 & May 2020 – March 2022 • Responded to customer and employee inquiries through telephone, email, chat, and electronic communication ... - Jun 06
... Teleperformance Customer Experience Trainer Team Manager Customer Service Agent Remote January 2015 – March 2018 & May 2020 – March 2022 • Responded to customer and employee inquiries through telephone, email, chat, and electronic communication ... - Jun 06
Remote Tech Support & Operations Professional with 32+ Years
Columbus, OH
... Performed mechanical inspections and basic troubleshooting to reduce downtime and improve fleet reliability. Proactively identified and resolved logistical issues to maintain service excellence. Earlier Roles Quality Assurance Supervisor / Test Lead ... - Jun 03
... Performed mechanical inspections and basic troubleshooting to reduce downtime and improve fleet reliability. Proactively identified and resolved logistical issues to maintain service excellence. Earlier Roles Quality Assurance Supervisor / Test Lead ... - Jun 03
IT Support Specialist with Certifications and IT Training
Hilliard, OH
... centralizing daily inbound requests from Email, Chat, and SMS into Zendesk to ensure end-to-end ticket lifecycle management. ... ● Administered support via Careapp for Nurx users, maintaining a 95%+ Quality Assurance (QA) rating by adhering to rigorous ... - Jun 02
... centralizing daily inbound requests from Email, Chat, and SMS into Zendesk to ensure end-to-end ticket lifecycle management. ... ● Administered support via Careapp for Nurx users, maintaining a 95%+ Quality Assurance (QA) rating by adhering to rigorous ... - Jun 02
online math teacher and customer service agent/manager/trainer
Columbus, OH
Victoria A. Dawson Columbus, Ohio (Remote) 614-***-**** *********@*****.*** * ** * PROFESSIONAL SUMMARY Full-time online mathematics tutor and educator with 20+ years of experience delivering virtual and in-person instruction. Proven ability to lead... - May 31
Victoria A. Dawson Columbus, Ohio (Remote) 614-***-**** *********@*****.*** * ** * PROFESSIONAL SUMMARY Full-time online mathematics tutor and educator with 20+ years of experience delivering virtual and in-person instruction. Proven ability to lead... - May 31