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Customer Service Data Entry

Location:
San Antonio, Texas, United States
Salary:
17.00
Posted:
November 26, 2018

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Resume:

ERIC T. JORDAN

**** *****

San Antonio, TX *****

US Phone: +1-210-***-**** ac7sqr@r.postjobfree.com

Primary Address: 26 Langdon Rd. Burlington, NJ 08016

QUALITY ASSURANCE/QUALITY INSPECTIONS/AUDITOR/ TESTER/IT PROFESSIONAL Objective to obtain a position in the Manufacturing, and/or R&D Industry with an emphasis in Quality, NDI Inspections, Materials Management, Logistics, and IT. * Have obtained my school CompTIA A+, Net+, and Sec+ certifications, Acquired the essential skills and information needed to install, upgrade, repair, configure, troubleshoot, optimize, and perform preventative maintenance of basic personal computer hardware and operating systems.

Stability Bio

Feb-2018 – May 2018 QC Technician

Responsible for incoming inspections

Perform in-process testing and control

Maintain QC quarantine area

Reagent and supply monitoring

Internal auditing of CEA

Maintain QC lab

Maintaining and provide QC metrics

Responsible for ensuring all policies and procedures are in compliance with appropriate FDA, AATB, and operating procedures.

FBD

Dec 2017-Feb 2018 Quality Receiving Inspector

•Responsible for prioritizing, reviewing, Critical thinking, and delivering customer service, First Article Inspections (FAIs) for sustaining parts and development projects

•Responsible to perform First Article Inspection assessments per AS9102 for verification of customer requirements

•Excellent problem-solving skills, AS9102, FAI”S, C.O.C., Go-No Go, Calipers, Micrometer, Pin Gauges

Responsible for receiving inspections, implement forms for inspection, testing and accept/reject criteria. First Article Inspections, excellent problem-solving skills, AS9102, FAI”S, C.O.C., Go-No Go, Calipers, Micrometer, Pin Gauges, height gauges, faro arm. Set up appointments for calibration that are performed annually by outside sources or internal. Ensure that the equipment calibrations are performed in a timely manner.

•Responsible for document control and all findings, inputting in the computer data base

•Responsible for prioritizing, reviewing, Critical thinking, and delivering customer service.

Drive continuous improvement in quality procedures and processes documentation

Watts Water Technologies

Quality Assurance Lab Tech/Inspections

April, 2017 Nov, 2017

•Track and evaluate returned goods (RGA’s) and decide the appropriate actions or disposition to be taken. Communicate with the appropriate departments concerning all RGA’s (scrap, rework, issue credit, etc.).

•Design and implement forms for inspection, testing and accept/reject criteria.

•Communicate to inventory control for adjustment of inventory in regard to returned goods.

•Running tests on products and analyzing to determine if it can be repaired, or replaced

•Responsible for document control and all findings, inputting in the computer data base

•Updating the Customer Service Team, so they can provide updates to the customer on their product

•Drive continuous improvement in quality procedures and processes documentation

•Develop and implement standardized work as necessary

•Excellent problem-solving skills, AS9102, FAI”S, C.O.C., Go-No Go, Calipers, Micrometer, Pin Gauges

•Organize and track Supplier Non-Conformance Reports

•Ensure that the Quality Lab equipment calibrations are performed in a timely manner

•Responsible for running tests verifying PH, TDS, Copper, Iron, Hardness Levels

•Set up appointments for calibration that are performed annually by outside sources

•Microsoft Office, Real World, QAD, Outlook, SAP, PPAP, Lync.

FAI QUALITY ANALYST

ACCENTURE (ASK STAFFING)

February, 2016 August, 2016 (6 months)

•Accept / reject FAI (AS9102) for Aerospace manufactured parts

•Responsible for prioritizing, reviewing, Critical thinking, and delivering customer service, First Article Inspections (FAIs) for sustaining parts and development projects

•Responsible to perform First Article Inspection assessments per AS9102 for verification of customer requirements

•I am also responsible for metrics tracking on a continual basis to meet the increasing FAI demand.

NDE FACILITATOR & CWI INSPECTOR

YOH & ZIMMERMAN

June, 2015 September, 2015 (3 months)

•Responsible for coordinating outsourced NDE Technicians to x-ray priority pipes for assembly of modules, according to drawing requirements

•Inspection of welded pipes, PWH, BNH, visual inspection of tanks, piping, pressure vessels valves, pumps according to drawings, data entry, depth gauges, levelers, micrometers, Interpret industry codes, ASME, AWS D1.1 etc.

QUALITY RECEIVING/NDT/AUDITING INSPECTIONS

ELBIT SYSTEMS OF AMERICA (FORMERLY M7 AEROSPACE)

June, 2009 February, 2015 (5 years 8 months)

•Quality Receiving Inspection NDI (PT) Level II MPI Level I (MT) Auditor Lead Desktop support M7 Aerospace

•Responsible for incoming inspections of aircraft parts, raw materials, FAI inspections, (AS9102, AS9100), Avionics harness inspections, weld Inspections, CFR Part 141, 145 FAA Regulations, 8130 inspections, Traceability, document control, Quality Control, Quality Inspection, Corrective Actions, Identifying nonconformance’s, Tech Manuals, QAR's, MRB, NCR's, C.O.C's., SAP, SOP's, Catia V4, V5, Blueprint reading, Milars, volt meter, using calipers, micrometers, go-no go gauges, pin gauges, radius gauges, height gauges, GD&T, faro arm, etc.

•Perform NDI Inspections, Penetrant, Mag Particle, (PT) Lvl II, (MT) Lvl I, (RT) Lvl I (Computed Tomography), (VT) Lvl II ASTM1417 and ASTM1444, A SNT-TC-1A/, NAS-410, NADCAP, ISO9001, ISO9000, ASME, ANSI, ASTM, API Certified, Aircrafts: UC- 35, C-23, C-26, C130 AMP, C-17, KC-10, MD-11, KC-135 spoilers and flaps, F-18, 787 parts, Bell Helicopter, Sikorsky, Northrop Grumman, Boeing, Boeing Philadelphia, Hamilton Sustrand, Private and Commercial aircrafts

•Experienced in Customer Service, Microsoft, IFS, Pro-III, Oracle, SAP, PPAP, supported IT issues, windows, Microsoft office, computer repair, network issues etc...

•(Assisted IT Dept.)

TUG DRIVER & MATERIAL HANDLER (HERO LOGISTICS (STAFF FORCE)

May, 2009 June, 2009 (1 month)

•, Transportation Tug Driver Forklift Material Handler

•Hero Logistics (Staff Force

•Responsible for Transporting Parts to assembly line, load-n-unload, Inspect parts for damage.

INSPECTOR & TUG OPERATOR VOUGHT AIRCRAFT INDUSTRIES

July, 2008 February, 2009 (7 months)

• Inspector Material Control Tug Operator Shipping & Receiving QR QI QC

•Responsible for inspecting fabricated panels for the AIRBUS A330, A340, receiving inspections, finished product inspections, Blending, grinding, crane operations, Tug operator, forklift, data entry

•Hazmat Disposal, as well some composite production and sheet metal.

RADIOGRAPHER

PRATT WHITNEY

June, 2007 January, 2008 (7 months)

•Radiographer CT scanner (Computed Tomography) NDT Level I Pratt & Whitney Austin

•Responsible for scanning using X-Ray Tubes (Gulmay, Phillips)

•Scanned Jet Engine Blades, NASA Rocket Boosters and other vital parts, NHRA Manifolds, Power Plant parts, Investigations

•Measurements to customer requests, CT Scans, Radiographs

•Digital Images

•Radiation Safety Certified.

MATERIALS TECHNICIAN

STANDARD AERO

January, 2004 April, 2007 (3 years 3 months)

•Materials Technician QR QA QC Inspector MPI level I (BRL CERT) FPI Level 1 Mechanical & Chemical Technician Tug Operator Lead Tech and OJT Trainer. Standard Aero, San Antonio, TX

•Responsible for canning, uncanning, kitting, inventory control, Import, Export Inspections, Data Entry, FIFO, Shipping & Receiving, UPS, FED EX, online, Freight, Bill of Lading, Customer Service, marshaling reparable through facility for repairs

•Expedite

•Kan Ban, cycle counts, customer service, Kaizen, Data Entry, Organizational Skills, POU, WIP, AOG, ITAR Certified, etc.

•Responsible for inspecting aircraft parts (T-56 engines) Models A7B, A14, A425

•Moving engines to repair area and finished product loaded for international shipping

•Magnetic Particle Inspector

•Coil shots, Head shots, Level I

•Responsible for grit blasting parts to Technical Order specs

•Grit specs are 220,150 & plastic as well as wet blast

•Responsible for cleaning parts with chemicals (Hazmat, Emergency response team, CPR)

•Making sure each part is cleaned from corrosion, grease, dirt, carbon, paint, nickel, cadmium etc.

•Forklift expr: 5k, 15k, 25k

MATERIAL COORDINATOR

BOEING

January, 2002 January, 2003 (1 year)

•Transport (Contractor), Team Leader

•KC-135, KC-10, C-17, MD-11 Boeing Aero Space Support Ctr

•(BASC) (PDS TECH, AVIANT

•Responsible for parts movement to and from destination (Tug operator

•Responsible for replenishment of hardware for the Point of use Bins

•Responsible for incoming parts off the maintenance floor requiring serviceable or unserviceable tags, kitting, Expedite

•Responsible for retrieving parts at customer's request

•Responsible for picking up parts for shipment to outside vendor

•Responsible for return to stock items, POU, WIP, AOG, etc.

•Responsible for pulling orders from central warehouse, Data entry Gold, Oracle

•UPS, FEDEX Online, Bill of Lading, (Freight

•Forklift expr: 25K

MATERIAL CONTROL TECHNICIAN

PRATT WHITNEY

January, 1999 January, 2002 (3 years)

•Responsible for receiving and shipping foreign and domestic F100 material, inventory control, C.O.C.s, DD250s, FEDEX, UPS Online, Bill of Lading, (Freight

•Responsible for marshaling repairable F100 material through the facility for inspection and overhaul

•Responsible for providing status reports to customer support by keeping contact with suppliers, Imports, Exports, ITAR Certified

•Performed basic inspection on incoming & final inspection material, inventory control, updates, FIFO, etc.

•Some sheet metal, blending, grinding

•Hazmat, Emergency Response Team, Blood borne, Pathogens, CPR

•Forklift expr: 5k, 15k

ITAR Certified,

NEW HORIZONS COMPUTER LEARNING SCHOOL

A+ CERTIFIED, NETWORK+ CERTIFIED, SECURITY + CERTIFIED

April, 2015 June, 2015 Degree date: 2015



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