Customer Service Representative
Resume:
Tiyona Gordon
Columbus, OH *****
*******@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Sales Rep/Customer Service Rep
Gap Inc. - Columbus, OH
March 2022 to April 2023
Taking calls and assisting customers with questions about their orders assisting customers with placing orders online as well
Customer Service Representative
Ohio Jobs and Family Services OUIO - Columbus, OH
October 2021 to February 2022
Redetermination and Appeals For the Unemployment Office Insurance Agent
Safelite AutoGlass - Columbus, OH
May 2019 to December 2019
Taking Calls for Insurance Claims
Inspector/Opener
Sheraton Hotel Downtown Columbus - Columbus, OH
April 2017 to November 2017
Opening in the morning preparing boards for ladies when they came in answering phones inspecting Rooms 4 guess for check-in payroll and a numerous of other jobs Executive Housekeeping Manager
Baymont Inn and Suites - Columbus, OH
September 2015 to March 2017
In Charge of Housekeeping,Inventory, Schedules and inspecting rooms Making sure rooms are clean and ready for guess to check inn
CSR/Cashier
Gaint Eagle - Columbus, OH
July 2014 to October 2015
Assisting customers,counting money,giving change bagging items Customer Service Representative
JCPenney - Columbus, OH
July 2010 to February 2012
Taking phone orders for customers,refunding orders Housekeeper
Fort Rapids Hotel - Columbus, OH
July 2009 to January 2011
Cleaning Bathrooms, making beds, vacuum,dusting making sure the rooms is clean as well as have all items for when guess arrive at check in
Education
GED
North Adult High School - Columbus, OH
September 2001 to June 2002
Skills
• Customer Service
• Data Entry
• fast learner
• Sales
• Housekeeping Management
• Quality Inspection
• Laundry
• Payroll
• Cleaning Experience
• Guest Services
• Property Management
• Microsoft Outlook
• Microsoft Word
• Management
• Time Management
• Environmental Services
• Leadership
• Assistant Manager Experience
• Quality Control
• Front Desk
• Residential Cleaning
• Merchandising
• Microsoft Office
• Quality Assurance
• Microsoft Excel
• Computer literacy
• Basic math
• Typing
• Microsoft Access
• Customer support
Certifications and Licenses
Property & Casualty License
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