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Channel Sales Manager

Cypress, California, United States
November 15, 2018

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Cypress, CA ***** ~ 714-***-**** ~



Seasoned management executive with years of experience gained in a series of assignments in start-up and turnaround operations and sales. Process oriented, yet creative and strategic thinker along with excellent communication skills with a strong business focus and the ability to set and attain goals and objectives.


New Business Development P&L Management Branch Management Sales Training

Sales Manager Development Strategic Corrective Action Planning

Turnaround Strategies Recruiting, Training and Leadership Vertical Market Strategist


CTS – CHOICE TECHNICAL SERVICES, Cerritos, CA 5/2016 – present


CTS enables the seamless convergence of telecom, data, print, wide format, 3D print, Additive Manufacturing, and IT services. As a virtual CIO, we provide 24x7x365 monitoring and support to deliver scalable, secure and dependable IT environments.

Providing Security as a Service, complete desktop, cloud solutions, and finally Business Continuity and Disaster Recovery solutions.

We bring channel partners into our eco-system to create customer solutions and new business development opportunities in a full-service model.

We assess, design and proactively monitor your business anytime, anywhere to prevent issues in your IT network from desktop to server, smartphone to a laptop, and every device in between.

CTS, a Service Disabled Veterans Business Organization, was born from the idea that a first-rate IT environment should be a business decision – not a business challenge.

XEROX CORPORATION, Cypress, CA 10/2013 – 10/2015

Channel Business Manager / Regional Sales Director

As a Channel Business Manager: Managed all partners and resellers in the Greater Los Angeles and Inland Empire regions for Xerox Partner Channel. Role included:

Finding and closing new business, driving through channel partners.

Recruit new partners and maintain current partners to achieve revenue and unit targets throughout the region.

Identify and strategize new customer engagements and provide assistance for large opportunities to ensure a Xerox close through Channel Partners.

Closed at 175% of territory plan, doubling previous years achievements, two years in a row.

As a Regional Sales Director: Selected to manage a turnaround situation for the Strategic Accounts team, as well as start new branch in DT Los Angeles. Responsibilities include significant increases to corporate revenue growth, large account penetration and growth, organizing and process creation for new teams. After starting the LA branch, migrated to corporate Xerox to manage channel partners to grow business throughout the region.

Reasons for leaving: Sought more IT relevant and entrepreneurial role with ownership equity

XEROX CORPORATION, Cypress, CA 1/2008 – 12/2012

Principal Consultant – Managed Print Services

As a technical and business process expert within domain practice area, the Principal is a business leader, change agent and staff developer across Xerox Global Document Operations. The Principal develops professional relationships with key National and Global client executives, which leads to opportunities for large deals, typically over $10M in revenues, and sustained client relationships.

Closed numerous deals over $10M in revenue, achieving over 235% of plan in 2010, 2011, & 2012.

Strategist for Enterprise Print Solutions for National and Global accounts

Among the highest in net profit signings

Created first National vertical market campaign (Healthcare) within Xerox for XGS organization.

Reasons for leaving: Career and personal growth opportunity on a global scale and ownership in firm

DANKA OFFICE IMAGING, INC., Los Angeles, CA 1/2005 – 11/2007

Marketplace Vice President – California Region

Selected to manage a turnaround situation for 7 branches throughout California and re-established profitability. Lead and held accountable for 11 sales and service managers and a total of 198 employees throughout California. Maintained complete P& L responsibilities for all sales, service, training, and supply chain activities. Responsible for headcount, revenue and sales contribution growth as well as net operating income targets for the region.

Trained and initiated sales processes for all Danka management for national account growth

Achieved the highest net profitable branch in the nation

Combined two marketplaces and ran both with success

Increased net new business by 30%

Reasons for leaving: Corporate acquisition, elimination of top management


Branch Sales Manager

Branch Sales Manager for Los Angeles office equipment sales team. Managed daily activities and provided mentorship and guidance for top L.A. teams’ sales performance. Built team from ground up and lead 10 Account managers, to #1 team in Los Angeles, eventually #2 in the nation. Managed Strategic and National account managers and helped close top accounts (Writers Guild, APA Entertainment, Soledad Learning, others)

Recruited team from scratch, only three employees to begin

Took 65th ranked team in the nation to 5th in the nation within one year

Assisted in territory structuring and re-engineering branch structure and culture

Reasons for leaving: Career promotional opportunity.

XEROX CORPORATION & IKON OFFICE IMAGING, West Coast / Pacific Rim, CA 12/1995 – 8/2003

Color Products Manager

Matrix-managed sales teams marketing high-end color imaging products within commercial and Federal markets. Responsibilities included all marketing requirements, strategic product campaigns, customer workflow analysis, and training. Learned, then trained new sales about Federal Government procurement and selling to Federal accounts throughout the world.

Strategic product sales throughout the West Coast & Pacific Rim through on-site workflow analysis.

Consistently earned President’s Club sales award and achieved above-plan, up to 400% performance.

Grew product line business 320% YOY

Reasons for leaving: Career path opportunity within emerging, hyper growth market.

XEROX CORPORATION, Southern California, CA 6/1983 – 12/1995

Electrical Engineer, Research and Development

Specializing in color imaging products, implemented new technologies for user interface and controller hardware. Designed and debugged prototype circuit boards for numerous projects. Assembled and documented final board designs.


1983 - 1987 BSEE, UCLA - Minor in Economics

1994 - 1997 MBA, USC – Minor in Business Process Re-engineering, Sales & Marketing

Certifications, Skills, and Personal Data:

Lean Six Sigma - Green Belt Certified

Executive Business Instructor at UCI (University of California, Irvine)

Authored The Pounce Theory, published 2011

Screenwriter Biocreature, submitted 2014

Orange County Sheriff Reserve – Lieutenant

City of Cypress Traffic Commissioner and President of Home Owners Association (302 units)

Volunteer at local spcaLA animal shelter

We Are G.A.M.E. youth mentor

LinkedIn profile:

Personal web site:

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