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IT Director Manager

Location:
Elgin, Illinois, United States
Posted:
November 14, 2018

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Resume:

JOSEPH DICRISTOFANO

*** ********* ***. *****, ******** 60124 773-***-**** ac7o02@r.postjobfree.com

Information Technology Executive

Senior leader with 20 years’ proficiency aligning IT to meet the demands of growing companies. Experienced with venture backed start-ups through Fortune-500 companies. Entrepreneurial driven leader with a passion for people, technology and building client relationships.

Communicate across all levels of an organization, build and lead teams, strategize short and long-term plans maintaining IT on the roadmap. Leverage existing and modern resources to enable profitability and plan for future growth. Enhance corporate culture by building morale, mentoring and enabling cross functional collaboration between departments to assure directives are achieved.

CAREER HIGHLIGHTS

Established IT Director role for a master data management healthcare software start-up. Recruited staff, created policies, procedures and assisted company growth to a global presence preparing for an IPO.

Upgraded, managed and merged Network operations for a global insurance company with numerous subsidiaries leading staff, negotiating vendor contracts and implementing U.S. site wide monitoring.

Converted a small title insurance company into large Midwest presence increasing revenue over 200% by centralizing IT, streamlining costs and rolling out a companywide software application.

UMG/DEL MEDICAL, Bloomingdale, IL April 2013 to Present

IT Director (Digital Imaging & Manufacturing)

•Responsible for all aspects of IT operations companywide. Proactively involved in supporting all hardware and software systems from SAN, Cyber Security, Hyper-V, High Availability and Disaster Recovery.

•Net savings of over $200K/yr. for the past 3 years by assuming facility and operational managerial roles.

•Hands on involvement with Microsoft software and Cisco hardware projects. Manage all IT, infrastructure and operational directives for the company. Manage cloud based applications including hosted Exchange.

•Configure and support Cisco ASA Firewall, Switches, Dell, HP and white box server support including 2008, 2012 and Hyper-V. Support CRM, MAS90 and Microsoft Dynamics GP accounting systems.

•Provide full team leadership and support for hosted Exchange, VoIP and data systems.

•Unified communications leader responsible for management, workflow and technology with growing company. Negotiate contracts, SLA’s and best term agreements based on need of company.

•Reduced file recovery time by 90% implementing Hyper-Backup software which includes versioning.

•Adept at addressing broad range of diverse client base, varying technologies and mobile applications.

Winchester IT Consulting, La Grange, IL Nov. 2011 to April 2013

Senior IT Consultant and Manager

•Senior Manager working with JP Morgan Chase; Specialty Title Services, K-Force and numerous clients.

•Facilitated reporting with upper management. Conducted status calls, tracked workflow statistics.

•Participating in the technical rollout of DirecTV’s Commercial Experience across multiple establishments.

•Technological lead in services department for installs, managing networks, VPN and 3rd party vendors.

INITIATE SYSTEMS, an IBM Company, Chicago, Illinois Feb. 2006 to Nov. 2011

Director of Information Technology (Enterprise Software - Healthcare)

•Global IT operations leader responsible for all aspects of technology, systems and escalations.

•IT leader for cross functional Steering & Technology committees, facilities planning and vendor selection.

•Liaison and negotiator for vendor, customer and contractual issues. Led initiatives for service level agreements, vendor choice and internal issues to drive company growth across a diverse client base.

•Full responsibility for negotiating vendor contracts such as multiple year Microsoft EA, alignment of vendors, legal and HR issues along with budgetary committee and spending controls.

•Conducted security audits with remediation saving the company thousands of dollars avoiding compliance concerns. Leveraged differing vendors (ISS and Berbee) to assure quality cross functional analysis.

•Developed budgets, policies/procedures, continuity planning and full network management for all IT.

•This included encryption software to secure and protect company and customer data.

•IT acquisition team lead effectively incorporating a healthcare company on-time and within budget.

•Led SharePoint 2007 (MOSS) rollout using agile methodology with Scrum iterations to create a central repository for information and collaboration.

•Deployed asset monitoring software enabling IT to patch, track and troubleshoot company resources. This avoided incremental headcount, positively impacted morale and recognized large savings in fiscal budget.

•Recognized a cost saving reducing travel and media expenses by deploying Office Communicator providing company with a secure, unified communication platform for collaboration.

•Migrated network production into virtual machines (VMware) reducing network footprint, providing green work area and reducing hardware and software costs by 20%.

•Interfaced with IBM Global Services to incorporate Initiate Systems fully into company.

SPECIALTY TITLE SERVICES, INC., Schaumburg, Illinois Jan. 2002 to Feb. 2006

Director of Information Technology (Title Insurance)

•Participated in growing company to multimillion dollar Midwest regional presence.

•Provided strategic direction and oversight for all telecommunications services, including wide area connectivity, web application delivery, and desktop support. Managed each regions IT equipment.

•Responsible for all IT resources such as application testing/tweaking, outsourcing, Telco, SLA, vendor negotiations, and network design. Recommended, tested and forecasted equipment purchases.

•Entrusted with all aspects of network spending, decision making, and troubleshooting.

•Deployed and managed ERP (SureClose) to integrate and centralize department workflow.

•Designed and implemented a new process for paperless closing doc environment.

•Redesigned and upgraded network to include secure VPN tunneling, firewall and communications.

WINSTAR PROFESSIONAL SERVICES, INC., Oakbrook Terrace, Illinois Feb. 2000 to Dec. 2001

Business Development Manager (Technology)

•Established and executed role, facilitating coordination between engineering and sales teams.

•Aligned proper technical expertise to each project leveraging 30+ engineers and 6 account executives.

•Developed project scopes and strategic workflows for proposals, facilitating account executive sales.

•Created and developed business plan to expand role to a nation-wide scope.

•Professional services team member delivering project scopes and building exceptional client relations.

ZURICH U.S. INSURANCE, Schaumburg, Illinois Mar. 1998 to Jan. 2000

IT Management (Insurance)

•Managed IT department. Oversaw staff, presided over in-house committees and compiled budgets.

•Provided additional value to organization by executing two roles saving the company $300K per annum through elimination of redundant position.

•Project manager for migration of two data centers to one headquarter dramatically reducing costs and contributing to a total savings of $3M; reduced network overhead by 20%.

•Implemented complete fiber-optic redundant ring for data center communications, reducing line charges by $325K per quarter; spearheaded team management and quantitative goal setting.

EDUCATION: MBA Computer Science, Keller Graduate University, Chicago, IL 2007

Certificate: Network and Management Communications

Bachelors of Science, Northeastern IL University, Chicago, IL 1992

Concentration: MIS and Business Administration



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