Brian M. Gottshall

*** * * ****** ******, Sunbury, PA 17801 Cell: 570-***-**** ac7jkd@r.postjobfree.com Objective

To have a career that will allow me to use my skills while helping others and to further my knowledge in the IT field. Education

Bloomsburg University

September 2011 – September 2012 (Graduated)

Associate of Arts in Information Technology

Gained knowledge through class work which trained me in areas such as web development, fundamentals of programming, LAN and WAN networking, network security, document processing, information systems, and general studies. Pennsylvania College of Technology

August 2006 – June 2008

Associate of Arts in Information Technology

Gained knowledge through class work which trained me in areas such as web development, fundamentals of programming, LAN and WAN networking, network security, document processing, information systems, and general studies. Work Experience

SRMS Network Technologies, King of Prussia, PA

Network Engineer

May 2012 – Present

• Setup VoIP PBX systems, network and server systems including Vmware, HyperV, and banking systems.

• Provided on site as well as remote support for clients after initial setup of hardware and software.

• Traveled to clients that requested on site support. This included maintenance, support, as well as training.

• Worked with 3rd parties to setup banking software for Banks and Credit Unions in the Tri-State area.

• Maintain and setup network devices such as Web Filters, Access Points, Firewalls, Security Systems, and Switches. St. Mary Medical Center Hospital, Walla Walla, WA

IT Support Staff

May 2012 – November 2012

• Provided clients with PC troubleshooting, repair, maintenance, software/hardware installation

• Setup and provided support with new computer installation and the setup of the EPIC software.

• Worked hands on with IT support issues as well as remote support. Skills

Software/Hardware

• Multiple PBX systems such as Kerauno, Altigen, Cisco, 3CX, and Mytel.

• All PC and Server versions of Windows, Multiple Linux OS's such as RedHat, CentOS, and Ubuntu.

• Microsoft Office Suite including Office 365 and all of Office 365 addons. (Ex: Share point, Azure, Encryption)

• Various 3rd party banking, hospital, and networking software. Ex: Galaxy, New Solutions, Wireshark, Putty

• Multiple versions of SQL, Visio, backup software both local and cloud based, Desktop Central, Ticketing Systems. Skills contd.

Software/Hardware

• Experience with SIP Trunks from multiple ISP's as well as Audio Codes, Adtran, and Multitech devices.

• Setup of analog lines with alarm systems, phone systems, and 911 devices.

• Vmware, vSphere, HyperV

General

• Works well with teams and clients

• Strong Organizational and Communication Skills

• Reliable and Prompt

• Willing to learn and teach

Achievements and Accomplishments

Customer Solutions MVP Best Buy, 2010

• One of the four categories able to achieve an MVP award. Community Activities

Best Buy Tag Team Volunteer Events, YMCA (2008)

• Our team helped tear down and rebuild the playground at the YMCA in Sunbury, PA. Best Buy Tag Team Volunteer Events, Raise Awareness for Child Abuse (2011)

• Helped clean the surrounding building and helped with planting of trees with the children at the child abuse center in Sunbury, PA.

Assistant Little League Coach, Summer, (2004-2005)

• Took part in Coaching children in little league

• Volunteered to help with food stands and cleaning

• Helped earn money for fundraisers

Professional Career Goals

To further my development in the business and technology fields as well as learn new skills that can take me into a lifelong career.

References

Available upon request

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