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Customer Service Social Media

Detroit, MI
October 26, 2018

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Caleb C. Hogans

***** ***** ****** ***** 248-***-****

Southfield, MI 48033


Fine Arts in Graphic Design 2013 - 2017

Spring Arbor University, Spring Arbor, MI

Relevant Coursework: Graphic design I, II, III, Drawing, Marketing, Typography, Art history, Painting, two-dimensional design, three-dimensional design, oral communication, web design, marketing, mathematics.

Participated in a cross-cultural studies program to England/Scotland


8+ years: Microsoft Excel, Word, PowerPoint

5+ years: Adobe Suite Photoshop, Illustrator, InDesign, After Effects, xD, cloud

HTML/5, CSS, WordPress

Video editing

UI/UX design

Time management

Communication skills

Analytical skills




Work Experience:

Graphic Design, Freelance September 2014 –

Meet with clients to determine the scope of a project

Advise clients on strategies to reach a particular audience

Determine the message the design should portray

Develop graphics for product illustrations, logos, and many other designs

Select colors, images, text style, and layout

Incorporate changes recommended by the clients into the final design. Review designs for errors before printing or publishing them.

Overall worked on multiple projects at once

Using all Adobe Suite for my software

Web Design Specialist, CDK Global, Detroit, MI (Contract Position) October 2017 – September 2018

Create ads, banners, and tiles for General Motors dealers on a daily basis.

Maintain and configure General Motors, Chevrolet, Buick, and Cadillac dealership websites.

Create and edit original custom graphics using Illustrator, InDesign, After Effects, Flash and JavaScript.

Creatively construct publications, presentations, writing, editing, artwork, and layouts for General Motors.

As well as 3rd Party Coding for websites/UX designing.

Responsible for proofing all work to be General Motors compliant.

Maintain the required order work load to meet or exceed published lead time goals.

Ability to develop and execute multiple communication programs simultaneously.

Ability to seek clarification as necessary to effectively fulfill the order within the specified lead times.

Graphic Designer/Marketing Team Internship, Tenneco Automotive, Jackson, MI. May 2016- September 2016

Lead and/or participate on multiple project engagements and projects simultaneously in an efficient and effective manner.

Obtain an understanding of business processes and project objectives.

Creatively design ads for several car parts. Using Adobe Suite.

Ability to maintain objectivity. While working along side the engineers.

Ability to quickly develop an understanding of business processes and apply standards to assignments through practical application.

Consistently demonstrate an ability to remain flexible in a fast-paced, complex environment with competing priorities and deadlines, including a willingness to adapt to new surroundings, circumstances, information and challenges.

Demonstrate an ability to quickly collaborate and work effectively with a diverse group of clients and team-members consistently delivering the highest quality communication, work product and client service.

Solid communication and listening skills and the ability to identify gaps in logic.

Flexibility to work more than a standard 40 hours per week to complete each project on time.

Graphic Design Internship, Starks Family Insurance, Fort Wayne, IN December 2016-May 2017

Created the company’s identity system (New logo, business cards, letterhead, envelope)

Using Photoshop, Illustrator, and InDesign.

Marketed the business with social media (Instagram and Facebook)

Ability to develop and execute multiple communication programs simultaneously

Sales Associate Dick Sporting Goods, Novi, MI May 2015 - September 2015

Providing a great experience every time a customer walked into the store. Carrying many different objects and organizing many different things as well.

Customer service skills, Teamwork, Responsibility, and Leadership

Leadership Experience:

Men’s Basketball, Spring Arbor University, Spring Arbor, MI September 2013-May 2017

Two Year Team Captain, All Conference selection

Junior, Senior year Most Valuable Player

Boys of Leadership Development (BOLD), North Farmington High School, Farmington Hills, MI April 2011-2013

Represented the Men’s Basketball team in high school attending workshops on leadership management

Helped young boys in the community

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