Summary
Strong leader with ** years of experience in project management and 24 years of Information Technology experience, has a strong passion to deliver all projects from conception to completion, values transparency, ownership, process, and professionalism and help drive these core competencies with my teams. Currently studying for the PMP certification.
Highlights
Skilled in: Project Management, MS Project, SharePoint, Change Management, Office 365, Excel, Word, PowerPoint, Visio and others. Experience with ServiceNow: specifically CMDB, CI Records, Change Control, RITMS, Data Analysis. Vulnerability Management for Cloud and On-Premise, Communication, Written and Verbal, Vendor Management, Healthcare Construction
Knowledge of: Waterfall, AGILE, SCRUM, Kan Ban, Cloud Hosting Services, Business Intelligence and Analytics, IT Project Management, Change Management, Risk Management, Creative Project Processes, Process Management, Project Finance Management, RHEL, Stacked Applications, Vulnerability Management, Chef Automate
Certified In: Scrum Fundamental Certified, Certified Prosci Change Management Practitioner, Microsoft Certified Professional, (Plan to Sit for the PMP Certification 11/14.)
Work Experience
Walt Disney World: Lake Buena Vista, FL 02/2018 – 10/2018
Senior Project Manager (contract position)
Lead all efforts related to an enterprise-wide vulnerability management project with 10K+ On-Premise nodes and 7K Cloud Nodes.
oManaged and tracked project budgets, burn down charts, and QA issues throughout development and release for the projects assigned. Interpret client needs into workable backlogs with estimations, budgets, and timelines.
oCoordinated and enhanced internal and external resources, working with teams that include system engineers, developers both on and offshore and other related stakeholders. Prepared detailed work breakdown documentation of milestones, as well as retrospectives and feedback that help improve the team. Microsoft Project administrator and built out entire product suite.
oFacilitated daily Kan Ban daily stand ups and develop custom work flow.
oProvided status reports to executive leadership, provided in-person updates to executive leaders, stakeholders, etc.
oChange Management
Adventist Healthcare: Altamonte Springs, FL 08/2011 – 02/2018
Project Manager (includes time with Florida Hospital)
Enterprise-wide project manager
Worked closely with clients as project manager on scoping, defining:
oStatements of work, RACI, Communication Plan, Risk Management Plan, WBS, and other key project artifacts
Communicated status reports and milestones to key stakeholders.
Worked directly with remote teams (developers, QA testers, BA’s, etc.) to assign resources, managed time, and controlled budgets, etc.
Managed up to 90+ project team members
Change Management
Followed a Waterfall workflow to deliver all projects scopes on-time and within budget.
Utilized Microsoft Project online for project team collaboration, Issues/Risk Tracking and reporting
Held position as Technical Business Analyst with Florida Hospital
University of Kentucky: Orlando, FL 06/2005 – 05/2011
Information Technology Director/Senior Associate Department Administrator - Dept. of Anesthesiology
Managed and executed business development activities for IT and other company business lines. Provided executive leadership over internal company-wide IT infrastructure including Anesthesiology Residency training compliance, desktop management.
Managed a team of fourteen IT professionals responsible for all corporate and local office systems, including applications, data center, servers and storage, PCs, and telecom. Reported to the COO.
Managed enterprise-wide projects related to inpatient and outpatient care, new EMR, new LIS, new Anesthesiology billing system, etc.
oExecuted and controlled the scope of work, managed the project schedule to meet the deadlines, developed client relationships, and provided consultation on best practices for medical user experience.
Was the subject matter expert for implementing a new project management suite using Microsoft Project, that tracked financial statuses of all projects and provided detailed insight into department wide P&L. Also tracked and reported all Planned Hours, Hard and Soft allocation of resources and scheduled hours by day for each resource.
oTrained all departments on the proper utilization of the new system and tracked any issues or efficiencies gained from the new tool.
Triple Crown Computers: Georgetown, KY 07/2003 – 05/2005
Chief Information Officer
Awarded over 25 network security bids
Awarded Server/Desktop support contracts for 15 firms
Strategic Planning and Strategic Initiatives
New Business Intake Analysis Advisor
Harvard University School of Public Health: Boston, MA 11/1998 – 05/2003
Held the following positions: Associate Director of IT, Unix System Admin, Helpdesk and Desktop Support Manager
Directed and managed a staff of 23 FTE within
oDistance Learning, Desktop Support and Helpdesk, Web Development, Media Services and Instructional Computing Services
Project Management for multi million dollar projects. For example:
oYear 2000 Compliance
oMedia Infrastructure redesign, including a remote monitor control room
oDeveloped Automated user account
oDeveloped Helpdesk Support Ticketing System
University of Kentucky: Lexington, KY 04/1996- 10/1998
Systems Analyst/Network Engineer
Maintained and Support for Anesthesiology Professional Billing System
Implemented first campus-wide Client/Server environment
oSolution provided distributed applications and file/print services
Key contributor for site web development
Administered and Managed University Intel Servers, etc.
BJ&M Associates: Lexington, KY 08/1994- 03/1995
Systems Analyst/Network Engineer
Supported Electrical and Mechanical Engineering
oSystem Administration
oNetwork Administration
oTelecom Administration
Education
Kentucky College of Business
BA in Business Administration - Management
Harvard University
Foundation of Leadership Training Program Certification
Sullivan University
Associate Degree - Computer Science
University of Phoenix
Advanced Management Training Program Certification
PMP Certification (In-Progress)
Microsoft
Microsoft Certified Application Specialist - License: 7255945
SCRUM-study - Accreditation Body for Scrum and Agile
Scrum Fundamentals Certified - Cert: 615958
ADKAR
Prosci Certified Change Management Practitioner
METI & iSTAN Simulation Course Certification
Metiman & iSTAN Basic and Advanced Course
UNITEK
Certified Citrix Administrator
Dell & Apple Certified Technician
Publications:
1. Education Research: Evaluating the use of podcasting for residents during EEG instruction
http://www.neurology.org/content/77/8/e42.full.pdf
2. Virtual Field Trip Course Tool / Immersive Panorama Kit
http://harvarddce.mediathree.net/VirtualFieldTripCourseTool/help/check_list_ipix.pdf
3. The Use of Podcasting to Supplement In - Training Exam Review Session
http://jepm.seahq.net/archiveVolumes/2010/2010curriculum.pdf
4. Anesthesia Resident Training in Neurophysiologic Monitoring Utilizing the Human Patient Simulator
http://jepm.seahq.net/archiveVolumes/2010/2010curriculum.pdf
5. The Use of a Wiki to Enhance Anesthesiology Resident Education
http://jepm.seahq.net/archiveVolumes/2010/2010curriculum.pdf
6. Education Research: Evaluating the use of podcasting for residents during EEG instruction: A pilot study
http://www.neurology.org/cgi/collection/computer_use_in_education
7. Neurophysiological Monitoring Simulation Using Flash Animation for Anesthesia Resident Training
http://ionm.pro/tag/simulation/
8. Evaluating the long-term retention of a multidisciplinary electroencephalography instructional model.
http://www.pubfacts.com/detail/24557110/Evaluating-the-long-term-retention-of-a-
multidisciplinary-electroencephalography-instructional-model
9. Neurophysiological monitoring simulation using flash animation for anesthesia resident training.
http://www.biomedexperts.com/Abstract.bme/21330850/ Neurophysiological_monitoring_simulation_using_flash_animation_for_anesthesia_resident_trai ning
10. Can Anesthesiologists Identify Lumbar Discopathy in MRI's That Would Indicate ESI?
http://www.asaabstracts.com/strands/asaabstracts/