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Employee Relations Administrative Assistant

Scottsdale, Arizona, United States
October 22, 2018

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**** * ******* ****** **********, AZ 85257



Multifaceted and goal-oriented professional with extensive experience in HR and recruitment strategies, and strong knowledge and background of employment laws, compliance issues resolution, and benefits plans. Highly organized, adept at providing administrative direction and office operational strategies with proven success introducing new process improvements, recruitment programs and staff development programs targeted at retention. Well-developed interpersonal skills coupled with outstanding verbal and written communication skills, able to establish and maintain productive relationships across all organizational levels.

Core Competencies

Operations & Project Management Employee Relations Change Management Applicant Tracking/Web-based System Reporting Recruitment Benefits Administration Conflict Resolution HR Policies & Procedures Office Management


Mt Baker Vapor – Mesa, AZ 07/2016 – 08/2017

Human Reources Manager

I ran the HR Department as the first HR Professional in a 7 year old company. I supported the exeutive staff in HR initiatives and standardizing the HR role within the company.

Audited all HR processes and updated as needed

Assisted in right sizing the company from roughly 150 employees to roughly 90 through multiple lay-offs

Hired and managed seasonal temporary staff

Centralized, streamlined and managed employee relations

Made the Human Reources department a welcoming department where employees could feel comfortable and safe to discuss issues and concerns

Managed vendor relations.

Set up corporate travel policy

Independent Human Resources Consulting 06/2001 - 11/2002 & 2014 - Present

Human Resources / Recruiter

Managed recruitment of engineers, sales, management, and customer service. Performed screening, interviewing, hiring, and new hire orientation. Carried out payroll and benefits administration. Negotiated renewal for health and welfare benefits plans, developed recruiting plan, wrote commission structure.

IGC and Affiliated Companies, Phoenix, AZ 11/2002 - 09/2014

Human Resource - IGC / MPI / Caris/TGen

Support the executive team in developing HR infrastructure; involved in policy generation and interpretation; maintain employee relations; perform counseling; plan and coordinate company events.

Spearhead recruitment activities, resulting in 125 hires within the first year, and doubling the company size from 40 to 80 employees in eight months.

Develop and administer annual performance appraisals including administration of service awards.

payroll and benefits administration including 401k and 457, and negotiation of contracts.

Handle Office management of front office including, but not limited to purchacing/inventory control for office supplies, manage reception and front desk staff and duties

Managed facilities duties to include management of all landlord duties, working with builing management, managing maintaining the facilities and directing maintaince of all equipment

Nextel Communications – Phoenix, AZ 11/1999 - 05/2001

Human Resources Coordinator

Oversaw all recruiting activities for RF engineers, sales, and management positions. Conducted new employee orientation and coordinated multiple HR training programs.

Served as primary contact for HR issues. Collaborated with the management team on employee relations issues including promotions, internal investigations, and terminations.

AppleOne Employment Services - Phoenix, AZ 02/1999 - 08/1999

Recruitment Specialist On-Site

ComCare, Phoenix, AZ 02/1997 - 02/1999

Employee Services Representative

Administrative Assistant to the Director of Human Resources Management

Administrative Assistant to the Assistant Medical Director – Crisis Services

Patrick Pontiac, Nissan, AMC Jeep Renault, Hyundai, – Rochester, NY 06/1988 – 03/1993

Business Office Supervisor

Responsible for supervision of Business Office staff including, Parts/Service Cashier, Title Clerks, Costing Clerk, Switchboard Operator, Inventory Control, Receptionist


Business Management Courses, 1984 - 1986

Member; Society of Human Resources Management (SHRM), 2001 - Present

Member; Services Management (ESM) Association, 1997 – 2009, 2013

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