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Customer Service Social Media

Portland, OR
October 23, 2018

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Abdulrahman Al Baalharith

**** ** ****** ****** *** 1209 Portland, Oregon 97239

(971) 533 – 0439


1. Mechanical Engineering Major January 2017 – September 2021 Portland State University

2. Language Training

Intensive English Language Program – PSU March 2015 – December 2016 3. Ibn Othaimeen Secondary Najran, Najran

Jun 2014


• Working on machines

• Hands on experience of using mechanical tools

• Experience in working with Arduino and coding

• Creating 3-D models using SolidWorks

• Can make effective presentations

• 2 years of experience working in a study group (I still work with them)

• Computers and other Electronics

• Overall GPA of 3.45

• I was selected to the dean's list for Winter 17, which is a list of students who have outstanding academic performance.

• Customer Service

• Native Arabic Language

• Computers and Electronics

• Active Listening

• Editing Videos and photos in some programs

• Fluent English Language (Second Language)

• Time Management

• Communication and Social Media

• Working with Portland State’s secure database (Banner) Experience

Al Dahal Contracting Najran, Najran

Customer Service Jun 2012 – Aug 2014

• Communicated with customers by telephone or in person to provide information about products or services.

• Managed orders, client’s accounts, and details of complaints.

• Ensured that appropriate changes were made to resolve customer’s problems. Intensive English Language Program (IELP) Portland State University Front Desk Office Started on Jun 2017

• Completed any immigration and student forms for students that were requested in the office such as such as enrollment letters and transcripts.

• Compiled film to create a video for the inspirational student ceremony.

• Answered phones call and greeted students in a courteous and friendly manner. Worked on four engineering projects (Group Project). (April 2017 – August 2017)

• We were requested to make a water pump using SolidWorks to make the impeller.

• We were requested to make a desk fan which would work depend on the temperature using Arduino red board.

• We were requested to make a fish tank using the Arduino red board and scrap materials.

• For the next project, our group came up with automatic sunny days. It is an automated gardening system which uses a solar panel for power. Again, it was made using a combination of scrap metal and wood.

Portland State University Financial Services Portland State University Front Desk Assistant Started on September 2018

• Answer questions PSU students have in regards to their student accounts.

• Update student information through PSU’s secure database called Banner.

• Use banner database to access students’ account and answer questions they might have in regards to their personal information.

• Answer any inquiries on the phone from current PSU students to prospective students. References

Cristina Restad

Academic Advisor


Linda Wasson

Special Programs Coordinator and Engineering Advisor Email:

Naoko Horikawa

Work colleague


Phone: 503-***-****

Ella Barrett

Work colleague


Phone: 503-***-****

Contact this candidate