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Administrative Assistant Medical

Oklahoma City, OK
October 23, 2018

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Tiffany L. Bostwick

*** * ****** ****, *******, Oklahoma 73080



Reliable personal care professional offering 11 years of superior performance as a Certified Nurses’ aide, and Personal Care Assistant roles. Skilled in caring for convalescent patients and catering to developmentally, mentally and physically disabled. Certified Medication aide with 7 years’ experience 6 in a nursing home and 1 in a medium to maximum prison. Very educated and compassionate when it comes to caring for others

Pre-medical administrative assistant experienced with greeting patients, scheduling appointments and preparing patient charts. Well-versed at communicating, organizing and solving problems to raise the stature and rankings of health care facilities. Highly effective at clinical care, billing and coding and compliance review in latest standards and techniques.


Faxing, printing, photocopying, filing and scanning.

Monitoring inventory, office stock and ordering supplies as necessary.

Creating, modifying documents and filing of all documents using Microsoft Office.

Patient assessments and management

Critical thinking

Data entry

Indirect patient care

Compassionate care

Household tasks including meal planning and preparation

Medication administration

Chronic disease management

Direct patient care


Patient privacy and confidentiality

Tactful communication

Behavior management - Of the criminally insane and mild to severe mentally challenged.

Building a positive client rapport

First-aid and CPR certified

Infection control and aseptic procedures

Neurology awareness

Patient-focused care

Managing deadlines

Dosage calculation

Educated in healthcare billing and coding

Professional bedside manner

Clinical judgment

Insulin medication assistance

Positive behavior modeling


Joseph Harp Correctional Center - Lexington, OK


Updated documentation and reports detailing patient behaviors and care actions.

Educate new staff on state and federal statutes, rules and regulations governing Correctional Center

Provide patient education.

Consistently comply with applicable policies and procedures of facility.

Cooperate and communicate effectively with physicians and nurses to ensure client satisfaction and compliance with set standards.

Perform monthly inventory and maintain office and medical supply counts.

Assess patients and document finings upon reception.

Use Electronic Health Services to schedule and manage patient appointments, informing correct nurse their patient was checked in and ready to be seen.

Follow infection control procedures.

Perform vitals/glucose testing and assist in administering insulin injections and urinalysis.

Submit drug refills and provide detailed prescription information to pharmacies as needed,

Ensure HIPAA compliance.

Answering calls, forwarding calls. and complete documentation of care

Take and record patients' vital signs

Uphold confidentiality requirements and regulatory compliance guidelines in all areas.

Complete Home Services - Oklahoma City, Oklahoma


Go into client's homes help them with duties they are unable to complete themselves to continue to live in their homes.

Care for those patients that were understaffed and needed assistance under someone else by the one whom scheduled visits.

Meeting and greeting Clients and their families.

Building rapport with clients and their families in which and clients calling and requesting for me to return next time they needed a fill in.

Any other tasks asked by client that was within my means.

Provided compassionate and patient-focused care to cultivate well-being.

Uphold confidentiality requirements and regulatory compliance guidelines in all areas.

Lexington Nursing Home - Lexington, OK


Followed infection control procedures.

Accurately performed glucose testing, administering insulin per doctor orders and took and recorded patients' temperature, pulse and blood pressure.

Maintained all confidential personnel files, license and CPR compliance records.

Participated in facility surveys and inspections made by authorized governmental agencies.

Ensured safety and well-being of patients.

Supervised students when administering medications to ensure patient safety.

Maintained good communication between department heads and medical staff.

Assisted residents with bathing, dressing, feeding, lifting and transferring.

Trained new staff on quality control procedures, and educated staff on state and federal statutes, rules and regulations governing nursing home care services, as well as state and federal statues, rules and regulations in Oklahoma Department of Corrections..

Monitored risk Management and Quality Improvement plans.

Provided all daily living tasks to enhance quality of life for elderly patients.

Treated patients with strokes, head traumas, comas, and intracranial hematomas.

Managed care and helped manage pain for post-operative patients.

Participated in unit-based Quality Assurance Program.

Consistently complied with applicable laws and regulations and ensured facility adhered to Medicare and Medicaid regulations.

Ensured HIPAA compliance.

Oversaw and managed 10 certified medication aides while maintaining a high level of staff morale and professionalism.

Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitating a proactive work environment.

Managed various general office duties such as answering multiple telephone lines, transferring calls to correct people, documenting and filing important medical information.

Managed medication stock for 75-bed unit.

Reviewed documentation for compliance with requirements and accuracy of information.

Treated patients with chronic and acute health problems such as asthma, COPD and pneumonia.

Demonstrated ability to lead and motivate outstanding healthcare teams.

Accurately recorded medications that were accepted and taken by the patient and reported results according to established procedures.


Jefferson County Adult Education Center - Pine Bluff, AR GED/ Diploma

General Studies, May 2006

Pine Bluff, Arkansas Gained education needed to obtain

Certified Nursing Assistant Golden Age (Aug 2008 - Nov 2008)

Ultimate Medical Academy - Clearwater – Clearwater, FL Associates in Medical Billing and Coding

Medical, 2017

Incomplete degree due to personal financial issues. When withdrawn from program GPA was 3.19. Made Dean's and Honor roll's list during time attended


Nursing Home, Guthrie, OK Taught how to properly help disabled in Long Term/ Skilled settings with the activities of daily living.

Certified Medication Administrator Wayne (Jan 2016 - Jan 2016) Mid-America Vo-tech, Wayne, Oklahoma Taught state skills to legally administer medication to patients orally, topical, nasal, and rectum.

I have learned how to work with a wide variety of patients from Alzheimer’s patients in in nursing homes to patient’s prison who have committed serious crimes.


I always treat clients like my family, and always go above and beyond of what’s expected of me. I have a passion to work in the medical field and to continue my education as far as I can. At 20 years old I gave to my first-born child, I found out during pregnancy that she had brain structure abnormalities. This only drove my motivation more because I wanted to help my daughter to the best of my abilities. I take my family and job to heart. I have care for children that are in foster care and have fostered for the last 8 years. My best quality is the compassion I have for my family and other.

INTERESTS I would love to advance my degree to the highest possible. I would love to spend more quality time with my family which are number one in my life.

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