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Customer Service & Accounts Specialist Professional
Columbus, OH
... • Created and maintained QA scorecards, audit reports, and performance dashboards to track agent accuracy and call quality over time. • Played a key role in calibrations and quality review sessions, ensuring consistency and fairness across ... - Dec 12
... • Created and maintained QA scorecards, audit reports, and performance dashboards to track agent accuracy and call quality over time. • Played a key role in calibrations and quality review sessions, ensuring consistency and fairness across ... - Dec 12
Senior SIGINT Analyst and National Security Specialist
Sunbury, OH
... Signals Intelligence Operator and Analyst Camp Pendleton, CA 02/2004–12/2006 Served on a tactical signals intelligence support team, deploying to Iraq in support of Operation Iraqi Freedom, successfully reducing enemies’ combat effectiveness in area ... - Dec 10
... Signals Intelligence Operator and Analyst Camp Pendleton, CA 02/2004–12/2006 Served on a tactical signals intelligence support team, deploying to Iraq in support of Operation Iraqi Freedom, successfully reducing enemies’ combat effectiveness in area ... - Dec 10
Data Entry Roles
Hilliard, OH
... Core Competencies Data Entry & Validation KYC & Regulatory Compliance Client Documentation Review Digital Health & Therapy Data Platforms Due Diligence & Risk Monitoring Process Improvement & QA Support Banking & Financial Records Management ... - Dec 02
... Core Competencies Data Entry & Validation KYC & Regulatory Compliance Client Documentation Review Digital Health & Therapy Data Platforms Due Diligence & Risk Monitoring Process Improvement & QA Support Banking & Financial Records Management ... - Dec 02
Senior QA Analyst with 10+ Years Experience
Columbus, OH
Delores Benning *********@*****.*** 614-***-**** SUMMARY: Quality Assurance (QA) professional with extensive experience in web, mainframe, and ATM testing across Healthcare, Banking, Insurance, and HR PeopleSoft systems. Skilled in manual testing, ... - Dec 01
Delores Benning *********@*****.*** 614-***-**** SUMMARY: Quality Assurance (QA) professional with extensive experience in web, mainframe, and ATM testing across Healthcare, Banking, Insurance, and HR PeopleSoft systems. Skilled in manual testing, ... - Dec 01
Aspiring Executive Manager with Operations Experience
Columbus, OH
... I have my for certification for animal CPR if that counts for anything. I love working and staying busy. Fast learner and loves to learn. Reliable always. Always looking to expand my knowledge. - Dec 01
... I have my for certification for animal CPR if that counts for anything. I love working and staying busy. Fast learner and loves to learn. Reliable always. Always looking to expand my knowledge. - Dec 01
Business Analyst with 5+ Years of SDLC Expertise
Columbus, OH
... Prepared comprehensive BRDs, FRDs, use cases, acceptance criteria, and gap analysis documentation to guide development and QA teams. Supported project managers in tracking project milestones, deliverables, and timelines, contributing to the overall ... - Nov 26
... Prepared comprehensive BRDs, FRDs, use cases, acceptance criteria, and gap analysis documentation to guide development and QA teams. Supported project managers in tracking project milestones, deliverables, and timelines, contributing to the overall ... - Nov 26
Technical Solutions Engineer & Platform Admin Lead
Columbus, OH
... completed QA and UAT testing for releases on the company’s main hub app, Adviceworks. • Owned the project on reducing the rate of NIGO in account transfers from 25-30% down to 5-10%. Performed RCA via tools like SQL, Tableau, and Docupace, and ... - Nov 21
... completed QA and UAT testing for releases on the company’s main hub app, Adviceworks. • Owned the project on reducing the rate of NIGO in account transfers from 25-30% down to 5-10%. Performed RCA via tools like SQL, Tableau, and Docupace, and ... - Nov 21
Senior Salesforce Developer
Columbus, OH
... Delivered large-scale implementations such as Salesforce AgentForce, collaborating with cross-functional teams including business stakeholders, architects, and QA. Executed API integrations, data migrations, and Salesforce DevOps workflows using ... - Nov 19
... Delivered large-scale implementations such as Salesforce AgentForce, collaborating with cross-functional teams including business stakeholders, architects, and QA. Executed API integrations, data migrations, and Salesforce DevOps workflows using ... - Nov 19
Project Coordinator
Columbus, OH
... ●Executed and created team resource libraries in SharePoint and Microsoft Office Suite for both resources to be used by internal team members for project guidance and clients looking to engage QA and escalation work. ●Specialized in executing non ... - Nov 13
... ●Executed and created team resource libraries in SharePoint and Microsoft Office Suite for both resources to be used by internal team members for project guidance and clients looking to engage QA and escalation work. ●Specialized in executing non ... - Nov 13
Call Center Agent
Columbus, OH
... by mixing it with food) • Observe animal behavior or health condition and report to the Vet • Help in cases of emergencies • Handle administrative duties such as scheduling appointments or calling patients in the examination room by priority • Keep ... - Nov 10
... by mixing it with food) • Observe animal behavior or health condition and report to the Vet • Help in cases of emergencies • Handle administrative duties such as scheduling appointments or calling patients in the examination room by priority • Keep ... - Nov 10