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Medical Assistant Customer Service

Location:
Richmond, VA
Salary:
20,000
Posted:
October 19, 2018

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Resume:

Cierra Buffington

**** ***** **. ********, ** ***23 804-***-**** ac7fks@r.postjobfree.com

Education

****-**** ****** ******* – RICHMOND Richmond, VA

Associates Degree in Medical Assisting 6/2014 GPA: 3.75

Associates Degree in Medical Office Administration 7/2013 GPA: 4.0

2003-2006 JOHN MARSHALL HIGH SCHOOL RICHMOND, VA

Diploma GPA: 3.8

Skills Summary

International Classification of Diseases codes

Current Procedural Terminology codes

Patient Education

General Office Skills

Medical Terminology

Computerized Medical Billing

Venipuncture

Parental Injections

Microsoft Office Suites

Customer Service

Scheduling

Spanish for Allied Health Professionals

Basic Life Support

Psychology

Clinical Procedures and Techniques

Vital Signs

Occupational Safety & Health Administration/ Personal Protective Equipment

Front-Office Operations

Clinic Specialties I & II

Professional Presentations

Introduction to Dental Assisting

Sociology

EKG

Certifications

Certified Clinical Medical Assistant -12/2014

CPR Certified -09/2014

Professional Experience

5/2018-10/18 Morningside in the West End Richmond, VA

Server/ Wait Staff

Prepares tables to ensure that everything is clean and in a clean position. Clean and arrange cutlery, set out napkins and check that condiments are full.

Greet and assist to tables and give the menus to tell about the day’s menu. Take orders and give to kitchen to prepare meal.

Wash dishes and wash and fold laundry for the table setting. Also, maintaining a clean work in environment in kitchen and dining room area.

1/2017-12/2017 Sunrise Senior Living Richmond, VA

Dishwasher

Responsible for janitorial duties in various dining services areas such Dinging Room, Bistro, etc.

Responsible for performing various kitchen cleaning and storage activities

Responsible for handling all foods, storage and cleaning activities in accordance with sanitary procedures and standards and complies with all federal, state, and local regulatory procedures regarding food storage, cleaning and preparation

5/2014- 10/2016 Popeye’s Richmond, VA

Cashier

Provide prompt and friendly service to customers in a way that will exceed customer expectations and ensure customer satisfaction

Follow procedures to prepare food products for customers, maintaining the highest level of product quality and cleanliness

Responsible for the cleaning and sanitizing of food preparation area, storage areas, including interior and exterior of restaurant, equipment, and utensils.

7/2015-10/2015 New Beginnings Senior Concierge Services Richmond, VA

Nurse Aide

Responsible for caring for elderly, disabled, mentally ill, or injured patients in a healthcare setting.

Performs direct care duties, including bathing, feeding, dressing, and ambulating.

Take patient’s temperature, pulse, and respiration rate.

Make beds and perform light housekeeping duties in patient’s room.

6/2014-7/2014 Externship – Dr. Zelda West Johnson and Associates Richmond, VA

Medical Assistant- Duties consisted of phlebotomy, injections, vitals, electronic health records, scheduling appointments, insurance verification, and maintain HIPAA and OSHA compliance.

7/2013-8/2013 Externship- Charles City Medical Group Richmond, VA

Medical Office Administration – Duties of insurance verification, electronic health records,

Charting, CPT & ICD-9 processing, and front office medical procedures.

8/2010 to 8/2011 American Security Group Richmond, VA

Unarmed Security Officer

Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.

Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.

Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.

Answer alarms and investigate disturbances.

Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.

Warn persons of rule infractions or violations and apprehend or evict violators from premises.

2/2010 to 8/2010 Swanson Security Services Richmond, VA

Unarmed Security Officer

Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.

Write reports of daily activities and regulations such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.

Call police or fire departments in cases of emergency, such as fire or presence unauthorized persons.

Answer alarms and investigate disturbances.

Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.

Warn persons of rule infractions or violations, and apprehend or evict violators from premises.

10/2006 to 2/2009 Wawa Convenience Store Richmond, VA

Cashier

Customer Service

Cash, Debit, and Credit Transactions

Inventory control

Problem solving and critical thinking



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