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windows Engineer Active Directory

Location:
Milford, Connecticut, United States
Salary:
60000 - 65000
Posted:
October 10, 2018

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Resume:

John Torres

** ***** ****

Milford, CT *****

ac7cia@r.postjobfree.com

203-***-****

TARGET SUMMARY

John lives in Milford and is an MCSE (Microsoft certified systems engineer) with over 20 years experience, making onsite visits to set up clients' server and network environments (including servicing 200 customers located in Southwestern Connecticut and Westchester County). He built and deployed new servers on Windows 2003 and 2008; Installed, configured, and supported Exchange 2007/2003/2000 Server; firewall, router, switch configuration (Cisco/Linksys); Active Directory setup and administration, creating Domains and configured the Active Directory GPO for Customer Networks; and supported VMware ESX & virtual machines. Professional and presentable!

Summary:

Certified IT Systems Engineer / Technical Support professional with over 11 years of hands on experience.

Extensive experience in the set up and configuration of Windows Server 2003 and 2008, Exchange Server 2007 / 2003 environments.

Solid experience providing hardware, software and connectivity support, and administration for local and remote users.

Experience includes managing the installation and administration of multiple Domains containing hundreds of nodes apiece.

Possesses excellent problem solving and efficiency skills to both a team environment and the role of individual contributor through system installation.

Outstanding work ethic and discipline.

Excellent Troubleshooting skills in computer operating systems and software.

Microsoft Certified Systems Engineer with demonstrated expertise in:

Server & Network Implementation

Team Facilitation

Client Relations

Network Administration

Software Management

Project & Operation Management

Technical Skills:

Operating Systems: Windows 2008/2003/2000 Server, Windows 2000 Professional, MS NT 4.0 Server & Workstation, Citrix WinFrame, WinView, Windows 10, 8 and 7/Vista/XP Pro/2000, VMware ESX, MS Virtual Server

Hardware: Tape Drives both Internal and Robotic Tape Libraries, Laptops & Desktops, ROLM 9751 Telephone Switch & Voice Mail, IBM, HP, Dell, and Intel Servers, Wireless Access Points.

Software: Exchange 2007 / 2003 / 2003, IIS, MS Virtual Server, VMware, Symantec Endpoint Security, Premier MDC, Backup Exec, Blackberry Enterprise Server, MS Office 2016/2010/2007/2003, Lotus Smart Suite, Lotus Notes, Redundant Array of Independent Disks (RAID), PC Anywhere, Ghost, LogMeIn (Remote Desktop Control Software), Team Viewer, Configuration Installation Distribution (CID), Communications Manager Version 2 (3270 & 5250 Emulations

Professional Experience:

Xerox Corporation’s Service and Support Division (sold to Atos Corporation) 9/2011 – 10/2017

Desktop and Network Support Specialist for the University of Massachusetts Medical Center.

Responsibilities:

Remotely Installed, Maintained, & troubleshot Citrix Receiver package and then configured Internet Options including ActiveX settings.

Supported Active Directory Settings for Users. Verified or made Changes As Per Procedures and had users placed into the proper Groups.

Support MSO 2003 – 2016. First Level Support for Allscripts, Hyland OnBase, Meditech, IDX Scheduling, McKesson (Property Management), Service Now, Soarian Clinical, and Soarian Financial, PACS-RIS (Image Cast)

On Site Computer Repair, Milford, CT 7/2008 – 9/2011

Independent Contractor/Consultant

Responsibilities:

Install, support, and build Client and Client Server machines for both Small Businesses and Home Users.

Install Cisco and Linksys Routers, Hubs, and Switches.

Install and setup DSL and Cable Modems.

Built and deployed new servers on Windows Server 2008, 2008 SBS, 2003, 2003 SBS and 2000.

Set up and configured Exchange 2007/2003 Server

Active Directory configuration and administration

Vendor Relations with Symantec, Cisco, Network Associates, Diskeeper

Managing, upgrading, and configuring servers for Ann Taylor.

Configured IIS for internal access to Web Sites

Installed and supported Windows 7, Vista, XP, and Windows 2000 Professional.

Applications supported: Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint), Word Perfect Office 11, Norton 360, McAfee Security Center, Norton Ghost, Symantec PCAnywhere, and Adobe.

Integrated Solutions, Stamford, CT 5/2006 – 7/2008

Field Systems/Network Engineer

Responsibilities:

Traveled to sites located in South Western Connecticut and Westchester County to build, install, and support the environments of over 200 customers both onsite and remotely

Set up Windows 2008 Server, 2008 Small Business Server, Windows 2003 R2 Server and Windows 2003 Small Business Server R2

Install and configured Windows Domain Servers with Active Directory and Exchange 2007 Server, Symantec Endpoint & Symantec (Veritas) Backup Exec, BlackBerry Enterprise Server

Created Domains and configured the Active Directory Group Policy for Customer Networks

Vendor Relations with Symantec (Endpoint Security consisting of Firewall and SPAM Filter, and Backup Exec), Network Associates (McAfee Security Suite) and Jonas Club Management, HP Reseller, and Microsoft Certified Partner. Established a new partnership with Symantec.

Instructed Management and Administrators on the usage of Shared Applications and Server Administration

Client Machines Supported: Point of Sale PC’s, Windows Vista, XP, Windows 2000 Professional

Operating systems supported: Windows 2008 Server, 2008 Small Business Server, Windows Server 2003 R2 and Windows SBS 2003 R2, XP Professional and Vista

Applications supported: MS Exchange 2007/2003, Jonas Club Management, Blackberry Enterprise Server, Microsoft Office, IIS, MS Virtual Server 2005 R2, VMware

Distribution Management Systems, Milford, CT 5/2004 – 5/2006

Senior Network Engineer

Responsibilities:

Built, installed and, configured Windows Server 2008, 2008 SBS, 2003 Server, 2003 SBS, Active Directory, and Exchange 2003 Servers with Backup Exec, Live State, Arc Serve, McAfee AV, Diskeeper. Symantec Enterprise AV, Level 2 troubleshooter supporting Windows 2003 Server, Windows 2000, Windows XP.

Microsoft Certified Partner, Symantec Partner

Instructed customers on the proper maintenance of their servers

Lead Network Engineer for a small office of 35 employees

Instructed Management and Administrators on the usage of Shared Applications and Server Administration & MS Exchange

Vendor Relations with Computer Associates, Network Associates, Microsoft, Symantec, HP, Dell, Intel, Diskeeper, and Cisco, and established a new partnership with Symantec.

HP Resellers, placed Server and Client machine orders and built and configured WIN2K3 Servers

Created Domains and configured the Active Directory Group Policy for customer Networks.

Maintained internal Windows 2003 Server corporate network.

Supported National and International Customers.

Configured IIS used for internal Web Sites in coordination with database software written by company developers

On Site Computer Repair, Milford, CT 4/2002 – 5/2004

Independent Contractor/Consultant

Responsibilities:

Install, support, and build Client and Client Server machines for both Small Businesses and Home Users.

Install Cisco and Linksys Routers, Hubs, and Switches.

Install and setup DSL and Cable Modems.

Built and deployed new servers on Windows Server 2000.

Vendor Relations with Symantec, Cisco, Diskeeper

Upgraded and replaced customer routers and switches for Cisco Systems.

Configured IIS for internal access to Web Sites

Installed and supported Windows XP (Pro & Home), Windows Server 2000, Windows 2000 Professional, Windows ME, Windows 98

Applications supported: Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint), Word Perfect Office 11, Norton 360, McAfee Security Center, Norton Internet Security (Firewall), Norton System Works (Antivirus, Utilities), Norton Ghost, Symantec PCAnywhere, Adaware 6, and Adobe Acrobat.

Motorola, (CGISS – Public Safety), Stamford, CT 12/2000 – 4/2002

Senior Field Engineer

Responsibilities:

Installed, setup, and upgraded network and stand alone servers for customers in 21 different states

Trained all levels of users from Senior Managers to Administrators.

Initial customer contact supporting Windows 95, Windows 98, NT 4.0, and Windows 2000 Clients and Servers.

Assumed Back-Up responsibilities for other Field Engineers with highly satisfied repeat customers often being requested for future service by customers.

Proven ability in installation area to engage in productive discussions with those who use the network server and to resolve any problems along the way.

Demonstrated ability to interface with multiple departments and vendors.

Delivered the successful implementation and conversion of improved Dispatch Query initiative

IBM Global Services, Somers, NY 3/1995 – 4/2000

Network Administrator

Responsibilities:

Set up and upgraded network servers.

Supported Windows 95, Windows 98, and NT 4.0 client workstations which communicated with the servers via TCP/IP and NETBEUI.

Assigned as Level Two troubleshooter for any network malfunction on servers.

Teamed with other administrators to migrate OS/2 2.l and Novell 3.12 Domains to a Microsoft Windows NT 4.0 Domain resulting in more efficient servers for the IBM Global Services Accountant’s Domain. The Hyperion and Lotus spreadsheets were more easily accessed from the file servers across the LAN.

Supported Lotus Notes Email System

Vendor relations with Hyperion

Support a worldwide organization employing Citrix WinView, WinFrame, and MetaFrame to access the Hyperion database on Novell Servers.

NYNEX, New York, NY 1/1995-3/1995

Network Administrator

Responsibilities:

Managed servers and technical support for 300 client workstations.

Attended weekly meetings with executives regarding the implementation of a 7-floor data center complex as to the application of software and security requirements.

As technical expert, teamed with 2 administrators & construction crew on installation and implementation of a Customer Service Data Center/LAN that supported North East Coast customer set. Advised clients as to the planning and initial setup of LAN Server Computer Room

Supported Lotus Notes Email Servers and Clients

Vendor Relations with Microsoft and IBM

Conducted Customer Familiarization Classes and supported Microsoft Office using Communications Manager Version 2 resulting in a more competent customer.

IBM Corporation, Harrison, NY 5/1987 – 11/1994

Senior Network Support Specialist

Responsibilities:

Installed, Maintained, & troubleshot technical equipment including LAN, Telephone System, and Software.

Supervised two Technical Support Staff & five Remote Desktop Technicians.

Promoted from Customer Service Division Dispatch to Technical Division

Project Manager for upgrading 300 PCs, supervised and trained 5 contracted employees. Project completed on time and within budget.

Initiated, lead, and designed implementation of centralized LAN Domain roll-out that enabled Marketing Representatives and System Engineers to share and access accurate data from one combined source for Westchester, Mid Town Manhattan, Parsippany, New Jersey, and Puerto Rico.

Implemented LAN rollout to replace control units with LAN servers, which resulted in a recurring $300,000.00 annual savings in Hato Rey, Puerto Rico.

Education & Training:

Power Memorial Academy 1970 & Secretary to Board of Directors of PMA Alumni Association

Bronx Community College, Coursework in Accounting (21 credits)

College of New Rochelle, Coursework in Liberal Arts (40 credits)

Project Management for the I/S Professional

A+ Hardware & Operating Systems Network +

MS Exchange 2000 & 2003

MS Network Security

Interconnecting Cisco Network Devices

Military:

US Navy (6 years) – Honorable Discharge

US Naval Reserves (4 years) – Honorable Discharge

Awarded the National Defense Service Medal, Antarctic Service Medal and the Meritorious Unit Commendation



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