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Windows System Engineer

Woodstock, GA
October 12, 2018

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Todd A. Hall

*** ****** ******* **.

Woodstock, Georgia 30188 Cell- 678-***-****

Job Objective

A challenging position that allows growth has stability and offers advancement.

Technical Proficiencies

Platforms: Windows 9x/NT/2000/XP/Vista/7/8/10, Microsoft Server NT/2000/2003/2008/2012/2016, Microsoft SQL, VMware.

Professional Experience

12/97-2/14 Zep Inc. – Atlanta, Georgia

Positions held:

Network Engineer

Installation and maintenance of Windows servers

Installation and maintenance of VMware ESX servers

Installation and administration of Windows Active Directory domains

Installation and administration of enterprise backup solution

User identity and access management

Network printer installation and managment

Creation and management of group policy

Troubleshooting wireless network issues and wireless hardware support

Installation, upgrade, and maintenance of SQL servers

Desktop security, security patch and service packs

Participate in yearly Information Technology disaster recovery plan

Formulation and revision of computer policy for Sarbanes Oxley Act compliance

Assist IT business units in installation of business systems and applications

Cyber Security

Data center operations / private cloud administration team

Network Analyst

Installation and configuration of computer hardware

Troubleshooting network issues

Troubleshooting wireless network issues and wireless hardware support

Troubleshooting remote users laptop issues

User network account administration

SQL user account administration

Todd A. Hall Page Two

Business Systems Support Analyst

Phone support for clients, documenting and tracking call history

Troubleshooting network issues, applications, and hardware

Troubleshooting wireless network issues

Installation and configuration of supported software


FASCOR Warehouse Inventory Management system upgrade/cluster server project

Acuity Specialty Products Ecommerce Cluster Server System

Participated in formulation and implementation of IT disaster recovery plan

Server Virtualization Project

Datacenter Migration Project

3/14 – 8/18 Trend Micro – Atlanta, Georgia

Positions held:

Sales Engineer

Provide Proof of Concept services to customers

Provide support and training to partners

Provide troubleshooting and training for customers

Provide best practices sessions with customers

Public speaking at customer/partner events and conferences

Trusted advisor role to customers for cyber security

Professional Certifications & Education

Microsoft Certified Systems Engineer

Microsoft Certified Database Administrator

Microsoft Certified Professional

Trend Micro Certified Professional – Officescan XG

Trend Micro Certified Professional – Deep Security

AWS Certified Cloud Practioner

Southeastern College

Bachelor of Arts - Lakeland, Florida

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