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Executive Assistant Administrative

Manchester, NH
October 09, 2018

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Overview: Executive Support Leadership Communication Personal Assistant Event Planning

Dynamic professional with a track record of delivering the highest level organizational support for fortune 500 companies. Ultimate team player with the ability to build relationships, provide superior administrative support and effectively manage back-office operations. Thrive in challenging and fast-paced environments while remaining customer and results focused. Superior planning and organization skills with a proven capacity to partner on multi-disciplinary teams towards a unified goal.

Core Competencies: Communication Business Processes & Development Strategic Planning

Multi-Tasking Operational Support Process Improvement

Event Operations Travel Arrangement Policies & Procedures

Relationship Building Networking Planning Skills

Career Success

Anthem Blue Cross Blue Shield NH, Manchester, NH

Sr. Executive Assistant/Office Administrator to the President/GM & CEO 10/2001– 2/2018

Sr. Executive Assistant to the Senior Vice President Marketing & Product 2008 – 2011

Provide administrative and planning support to the Executive Leadership team including the President & CEO for a premier insurance company.

Execute multiple requests and projects simultaneously while prioritizing based on the President’s/CEO’s needs; actively manage multiple touch points across all departments and offices with a primary focus on a 500-person Corporate office

Maintain a thorough understanding of the company’s organizational mission, business development priorities and strategic plans; responsible for handling complex and confidential situations with diplomacy and discretion

Interact with all levels of management and outside members/physicians to ensure lines of communication remain open, objectives are clearly communicated, and deadlines are met; serve as point of contact for internal and external customers

Act as office gatekeeper by receiving and screening all telephone calls, emails, create and route confidential correspondence

Arrange detailed travel arrangements and on call 24 hours daily for SVP’s and President & CEO travel needs

Coordinate extensive planning of company meetings/seminars/conferences for onsite Corporate Events and virtual events located across the U.S.

Manage, prepare and track budgets; provide financial support including expense reports and inventory management

Support projects by assisting SVP and President/CEO with tracking project status, resources and deadlines, and handle special projects related to project support responsibilities such as designing a form for reporting project status

Provide administrative support to internal leadership of 22 members and 11 outside Board commitments

Other responsibilities include managing recognition programs and direct supervision of administrative staff at multiple facilities

NH Notary Public

Dartmouth Hitchcock Medical Center, Lebanon, NH 1996 - 2001

Executive Administrative Assistant to Regional Development Staff Vice President 1999 – 2001

Executive Administrative Assistant to Student & Minority Affairs Staff Vice President 1998 – 1999

Medical Office Scheduler and Coordinator/Administrative Assistant to Sleep Disorder Clinic Director 1996 –1998

Provide operational and administrative support for Executives and NH’s only academic medical center, headquartered on a 225-acre campus.

Evaluated and streamlined business processes to create efficiencies, operational synergies and ensured compliance with policy

Developed, implemented and maintained strong procedures and controls for files, records and patient accounts

Performed various special secretarial and administrative duties requiring broad and comprehensive experience, skills and knowledge of the organization and its policies and practices while maintaining professionalism

Acted as relief proctor for Step 1 and 2 USMLE Exam (Medical Licensing Exam) ensuring the examination is administered in strict compliance with USMLE rules and regulations

Coordinated and scheduled outpatient appointments and acquired medical and laboratory information from the referral source prior to scheduled appointments

Maintained office machinery and office supplies

Education, Technical & Volunteer Experience

Southern NH University, Manchester, NH 2013 - 2018

Associates degree in Business Management

(Graduating September 2018)


MS Office Word, Excel, PowerPoint, Outlook, Telepresence, Video Conferencing, Live Meeting, WebEx

Volunteer Experience 2015 - 2018

Families in Transition Event Committee, Manchester, NH

2 Hartshorn Way

Manchester, NH 03109


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