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Administration assistant

Cairo, Cairo Governorate, Egypt
October 10, 2018

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Eman Soliman

Bachelor of computer Science (IT).

T: 010******** E:


I have good ….

Verbal communication, Self-motivation, Planning and organising, Flexibility, Time management, Commitment, The Extra Mile, Positive Attitude, Decision Makers, Passion, Organized, Dependable, attention to the details,

Ability to analyse & resolve problems by exercising good judgment, and seeking feedback.

Ability to perform job function with minimal direct supervision while being under pressure.

Ability to communicate effectively with associates and guests.

Ability to provide legible communication in public.

Ability to persuade and transmit ideas &knowledge.

Ability to develop excellent rapport with all hourly associates & management staff.

Ability to remain calm & courteous with demanding & difficult situations.

Experience in the supervision of staff and strong interpersonal skills.


Effective Training Skills, Essential skills, Train the trainer.

IDI (international Development Ireland) the professional Development Program for hospitality Managers).

Basic First Aid course.

MCSE 2003, ICDL (International Computer Driving License), Office all versions.

All windows operating systems plus Linux.


06.2018 till now

Regina Swiss Inn Resort & Aqua Park Hurghada -Egypt

Job Position : GM Personal Assistant.

Job Summary :

Acting as a first point of contact: dealing with correspondence and phone calls

Managing diaries and organizing meetings and appointments, often controlling access to the manager/executive

Booking and arranging travel, transport and accommodation, Organizing events and conferences

Reminding the manager/executive of important tasks and deadlines

Typing, compiling and preparing reports, presentations and correspondence,Managing databases and filing systems

Implementing and maintaining procedures/administrative systems

liaising with staff, suppliers and clients, collating and filing expenses

Miscellaneous tasks to support work, completing some corporate governance reporting (to ensure that the business is being run properly and complying with legislation and regulations) or conducting research.

04.2015 till 05.2018

SH Group for Electronic Industries,

Supplements and Manufacturing- Cairo -Egypt

Job Position : CEO Personal Assistant

Job Summary :

Assists the President/CEO with daily administrative duties and completes a broad variety of administrative tasks that include managing an active calendar of appointments; completing expense reports; composing and preparing correspondence; arranging complex and detailed travel plans, itineraries and agendas and compiling documents for meetings.

Communicates with the general staff on the President/CEO’s behalf and coordinates logistics with high-level meetings both internally and externally. Coordinates meetings and strategic activities with the SLT, The Management Team (TMG), and members of PRB staff. (See Management Support.)

Communicates directly and on behalf of the President/CEO with Board members, donors, foundation staff, and others on matters related to programmatic initiatives as directed. (See Board Support.)

Conducts research on prospective corporate and foundation donors to identify and evaluate current needs and assembles materials needed for the proposals.

Drafts reports, letters of solicitation, proposals; prepares and coordinates oral and written communication with donors and prospects.

Supports President/CEO in his/her external commitments related to PRB, including service on external boards, committees and other groups.

Processes PRB’s memberships with other organizations.

03.2014 till 03.2015

Renaissance Golden View Beach Resort - Sharm El Sheikh - Egypt

Renaissance International B.V. an affiliate of Marriott International

Job Position : Training Coordinator.

Job Summary :

Ensure training programs are in compliance with all company standards, hotel goals and strategic plans

Assist in the development, planning & implementation of training for associates at all levels

Responsible for coordination with outside trainers for specific hotel training needs

Maintain a library of resources (skill and knowledge enhancement)

Organize cross training opportunities, Assists in any needed training activity

Responsible for training certification process for all employees within the organization

Assist in selection of Departmental qualified trainers

Responsible for preparation, coordination & follow up of the 90-day orientation process

Responsible of implementing an annual Needs Assessment and analysing results with the DHR/ HRM

Design, produce & distribute monthly training & events calendar

Maintain updated training resources & knowledge in reference to Marriott’s training

Works with hotel teams to assist in motivation, Attend departmental & hotel meetings as required.

Complies with Marriott International Hotels Limited Regional Office policies and procedures.

Tolerate & Conducting Training program based on the hotel needs assignment

IHG Hotels & Resorts(7 years' experience)

03.2009 till 02.2014

IHG Resort Port Ghalib – Egypt.

Job Position : Personal Assistant -Area Director of Technology.

Job Summary :

Help executives run an organization or company smoothly.

Administrative duties and clerical duties.

Arrange conference calls and meetings make travel arrangements, compose correspondence, review memos and reports, conduct research, create presentations and prepare statistical reports.

Organizing and maintaining files, answering phones, purchasing supplies and operating office equipment.

Train and supervise other staff members.

Maintain President's calendar.

Answer telephones and handle in appropriate manner.

Coordinate project-based work.

03.2008 till 02.2009

Crowne Plaza Resort Sharm El Sheikh – Egypt.

Job Position : Admin Asst. Finance & Business Support Manager.

Job Summary :

Dealing with correspondence, collating information and writing reports.

Maintain President's calendar.

Answer telephones and handle in appropriate manner.

Perform general clerical duties to include but not limited to photocopying, faxing, mailing & filing.

Maintain hard copy and electronic filing system.

Coordinate project-based work.

09.2002 till 02.2008

KEMET Corporation

Information Technology and Services

International Co. Cairo - Egypt.

Job Position : Network Administrator (IT).

Job Summary :

Technical support inside & outside Company.

Customer support by Phone (Help Disk).

Managing the Network in the Company (Server & Clint’s).

Installing operating systems with new devices.

Technical support in troubleshooting in operating systems.

Managing the SERVER in the Network by installing new Users in the Network.

Installing the Active Directory to peer the DOMAIN, Joining User’s to DOMAIN.

Installing the TCP/IP Configuration.

Internet troubleshooting in LAN or Dial Up.

Technical support in troubleshooting & configuration between Networks'.

Configuring the Avid Media Composer System.

Additional Information

Education :Future Academy

Bachelor of Management Information System, Systems Analysis, 2002.

Graduation Project: E-Government.

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