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Manager Systems

Pearland, Texas, United States
January 13, 2019

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If you are looking for an IT professional with proven technical expertise in a career spanning over 25 years on the job in computer/network environments with a college degree. Ten years of management expertise in Information Technology. A self-starter seeking innovation who accepts no less than getting the job done please look no further. MCP/MCSE 4.0/CCNA, Win2000, Visio Certs. ID 1606085.


10/2009-08/2018 Great Western Metals, Inc. Houston, Texas

IT Manager/Consultant

Along with Hurricane Harvey/IKE, Great Western Metals (GWM) needed server replacement, installation, data disaster recovery and restore. I was previously asked by T&H during my employment to assist them as a consultant. I’ve continued to do so designing, constructing, installing, and managing the following but not limited to: power & grid systems, server racks, KVMs controls; 10 servers installed & backups (Tape / Digital NAS/Imaging/Remote Storage; Windows Ad.Svr. 2k3/2k8r2, MS Exchange 2k3/2k7, Linux, Unix, Pix, PeachTree Accounting, AutoDesk, AutoCAD 2012, SCADA, PMAC Interfaces, Biometrics & Time clock systems, Compact Flash/Windows PE boot systems. A vendor to GWM, I was recommended and consulted for Data Function a software company; assisting them with their clients’ server end systems. I designed, installed, maintain, both company IT systems; store and rotate their tape backups for long term off-site services. I wrote and maintain both company IT manuals for compliance to City of Houston/OSHA/Safety Training.

10/2006-10/1/09 Taylor & Hill, Inc. (T&H) Houston, Texas

IT Manager

Managing 4 office locations throughout Texas/Washington for T&H comprising of 485 employees that included engineers, business development group, HR, and sales & technical personnel. Writing and approving companywide IT policies, SWOT & procedures for all management, staff, & user personnel; develop disaster recovery and failover systems for minimal downtime. I.E. During Hurricane IKE, Taylor & Hill suffered complete site losses and home office destruction due to its Gulf Coast region location. In my foresight, having primary & key server systems and backups rerouted to a secure T1 location for user logins and email. Developed and supervised the complete rebuild of 3 T&H site infrastructure locations. I oversaw building re-construction for all internal Power, Security, IT Systems as well as insurance claims for IT Business Systems loss. Attended corporate weekly meetings with detailed logs and minutes. Through my management & supervision T&H suffered no downtime or loss of business revenue. T&H utilizes 20 Dell/HP servers and several hundred notebooks & workstations under my supervision. We incorporate Windows 2008/R2, HyperV, SBS08/11, Enterprise, DataCenter, an Exchange Cluster 03/07/10, SharePoint, CRM, SQL, Oracle, IIS, PowerShell, NAS & SAN systems, Symantec Corp AV/MS, Veritas Backup systems and VMware systems; managed AutoCAD systems, SmartPlant PDS, AccPac, Microstation, AspenTech KBase, IVI Security Surveillance Systems, BlackBerry Server & devices,

Remote Training, HP Procurve VoIP/Mitel systems (POE), VLAN’s, and Cisco/Watchguard firewalls.

08/2005-10/2006 FedEx/Kinkos Houston, Texas

Call Support

Handle incoming call support for FedEx systems,as well as onsite support for installation of new server systems and clients. Maintain Dell servers and Dell/MAC workstations with all communication Lucient/Avaya systems. Cisco switches and firewall support for PIX/Nexus/Catalyst series systems. Dispatched technicians to locations for repairs and systems replacement. Handle outgoing equipment for inventory, serialized all equipment for inventory detail accounting for yearly audit; as well as servers and clients to be retired for end of year phase out. Wrote and maintained IT section manual for yearly review from management and handle quarterly meetings. Assisted with training of new employees and team leaders for outgoing systems to site points for installations. Wrote Microsoft PowerPoint presentations for training and reviews.

04/2003-08/2005 Nour, Inc. Houston, Texas

IT Consultant

Designing, planning, installing and supporting full IT/PC/Windows2003/MAC /UNIX/POWERPC as well as communications end: PBX/Lucent-Avaya-Nortel Systems/ Cisco Systems/Switches/VOIP. NT/Unix/Novell/MAC environments. Installations and database development of Oracle, SAP, AutoCAD, Access, Notes 4-5. Reflections, Veritas Backup and configuring remote VPN access for users.

11/2001-04/2003 Attended College completing Degree.

06/2000 – 11/2001 ABB Offshore Systems, Inc. Houston, Texas

Portal Manager/Systems Analyst

Website developer and manager of - Developer for corporate and division base Intranets (HTML, ASP, JAVA, XML). Working and traveling abroad independently on complex issues of project management, site installation, support, planning, monitoring, security and the implementation of LAN/WAN secure VPN offices world wide. Cisco, Citrix, Netopia, Lucent, Accend, and Efficient routers using NAT, PIX/Data Encryption (3DES), IPsec, L2, and PIX firewalls installed across all T1's, Frame Relay, and xDSL connections. Implementation of wireless LAN for roaming PDA across factory floor. Saved the company 87% of network communications cost on dialup and per/minute charge based systems in all locations. Planned, supported, and implemented IBM rollout utilizing multicast IP servers.

NT/Unix/Novell/MAC environments. Installations and database development of Oracle, SAP, AutoCAD, Access, Notes 4-5. Reflections, Veritas Backup and configuring remote VPN access for users. Script development and implementation for inventory use on system configurations, IP, software applications, and performance throughout LAN/WAN. Initiating projects and maintenance of system software in a large multi-user environment. Acting as a liaison and resolving issues with computer manufacturer and software vendors as well as handling all RMA processes.

01/2000 – 06/2000 Lucent Technologies Houston, Texas

Systems Installer

Installing Lucent equipment, cable schematic wiring, and power equipment in Southwestern Bell/AT&T offices (CO), 5E, Stinger, xDSL, & power stations. Responsible for designing, developing, testing, implementing, and supporting middleware messaging components used as primary interfaces between network applications. NT/Unix/Linux/Novell environment.


2003 – University of Houston Houston, Texas

One Main Street Continuing education B.S. in Computer Science

1997 - 2000 Houston Community College Houston, Texas

1300 Holman, Houston; 2yrs. GPA: 3.6; Associate in Applied Science 2000

1994 - 1996 Houston Baptist University Houston, Texas

7502 Fondren Rd. Houston; 2yr. GPA: 3.6; Major: Pre-Med.; 2nd Major Computer Science



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