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Customer Service Medical

Location:
Bangor, ME
Posted:
January 02, 2019

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Resume:

Jessica M. D’Alessio LADC ***/***.****

*** ******* ****** ******, ***** 04401 ac73me@r.postjobfree.com

Professional Profile

Objective: To obtain a position in the social service setting that would allow me to utilize my customer service, project development, and education as a skilled helper to aid, guide and advocate for individuals in acquiring necessary services. To utilize my LADC in assisting clients with substance abuse/ co-occurring disorders.

Unconditional positive regard

Clear boundaries

Experience with confidentiality

Excellent written and verbal communication skills

Sensitive demeanor

Empathic without emotional immaturity

Working knowledge of individual and group processes

Organized and proactive

Experience with various pieces of office equipment

Thrive in either an individual or team setting

Vested interest in the care and well-being of others

Strong ethical foundation

Professional Experience

Colonial management Group

Penobscot County Metro Treatment Center

April 2016-Present

Counselor

Achievements:

Earned LADC

Qualifying to earn CCS

Assisted in clients successfully completing treatment

Responsibilities:

60 client caseload

Individual Client counseling

Crisis Intervention and conflict resolution

Treatment planning, coordination of care, case management.

Group facilitation

Working effectively with co-occurring disorders and substance abuse

Shaw House

Youth Homeless Shelter

September 2014-April 2016

Wellspring Women’s House, Bangor, ME

March 2012 – December 2012

CCA

Achievements:

Development and facilitation of groups

Achieved and maintained 100% on medical chart audits

Comprehensive medical e files.

Responsibilities:

Creation/ breakdown and maintenance of medical charts

Oversight of medical dispensing including controlled count sheets/narcotic log.

Managing staff of 5

Medical management for 13 residents.

Group Facilitation

Light counseling

Bangor Area Recovery Network, Brewer, ME

September 2011 – 03/2012

Volunteer

Education

University of Maine, Orono, Maine

University Studies, BA

Currently enrolled

Continuing Education Requirement Trainings (Ongoing) including, but not limited to:

-Domestic Violence

-Street Drugs

-Core Competencies

-Motivational Interviewing

-CCS training

Beal College, Bangor, ME

Substance Abuse Certification

Graduation 2/12

Bradford College, Bradford, MA

Humanities Major

3 classes short of degree, school closed

References

References are available upon request.



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