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Customer Service Data Entry

Location:
Atlanta, GA
Posted:
December 28, 2018

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Resume:

Betty McBroom

*** ********* ** ** *** ****

ATLANTA GA 30318

ac72jg@r.postjobfree.com

763-***-****

Education

Diploma, Saginaw High School

Associates in Business, Ferris State University

Cosmetology Degree, Stewart School of Hair Styling/ Edwards School of Cosmetology Relevant Experience

IQOR Plymouth, MN

Debt Collector 10/2013-current

Perform all activities necessary to meet monthly projection to include daily calls and reminders. Research and resolve debtors’ questions.

Perform data entry for each debtor payment and settlement. Demonstrate strong customer service skills through conflict resolution and problem solving. Knowledgeable in FDCPA laws and compliance laws.

Display a positive attitude, effective communication, and customer services skills necessary to positively impact the overall company performance.

G. Reynolds Sims & Associates Troy, MI

Case Manager 2/2012-9-2013

Request and submit subpoena for customers bank account and employment to courts for garnishment for Unpaid charge-off credit cards. Skip trace for location of customers. Inbound and outbound call with customer’ Attorney and or debt settlement company regarding resolving customer account that is unpaid and chargeoff. Maintain account to meet monthly goals.

Perform all activities necessary to meet monthly goal to include daily calls and reminders. Team leader and representative.

Data entry for each payment and note each account as necessary. Pinnacle Financial Group Minneapolis, MN

Senior Debt Advisor 6/2010-12/2011

Demonstrate strong customer service skills through resolution and problem solving. Display and assist with customer monthly payments. Assist Supervisor of training new hires.

Bureau of Collection Recovery Eden Prairie, MN

Debt collector 7/2007- 5/2010

Perform all activities necessary to meet monthly projection to include daily calls and reminders. Research and resolve debtors’ questions.

Perform data entry for each debtor payment and settlement. Demonstrate strong customer service skills through conflict resolution and problem solving. Knowledgeable in FDCA laws and compliance laws.

Display a positive attitude, effective communication, and customer services skills necessary to positively impact the overall company performance.

Alliance One Marketing Inc Chaska, MN

Debt Collector 1/2006- 07/2007

Perform all activities necessary to meet monthly projection to include daily calls and reminders. Research and resolve debtors’ questions.

Perform data entry for each debtor payment and settlement. Demonstrate strong customer service skills through conflict resolution and problem solving. Knowledgeable in FDCA laws and compliance laws.

Display a positive attitude, effective communication, and customer services skills necessary to positively impact the overall company performance. .

B’ Adorable Hair Studio Brooklyn Park, MN

Owner/Stylist 1989-present

Manage overall operation to including all financial, human resources, and advertising responsibilities. Manage day-to-day operations to include scheduling, budgeting, and other related business activities. Maintained strict records and performed customer services activities. Complied with all state and federal licensing requirements. Multitask between styling hair and managerial responsibilities. References on request



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