Customer service, leadership, and organizational skills with the flexibility to adapt to progressing client and office needs; thrive within detail-oriented, deadline-driven environments. Proficient in Microsoft Office Suite. Experienced gained from volunteering and employment. Proven track record of accurately maintaining detailed records, generating reports, and multitasking within fast-paced atmospheres. Possessing a remarkable ability to learn new tools and systems. Trained in Cerner.
Kern County Behavioral Health & Recovery Services, Bakersfield, CA.
Volunteer, 02/2018 – 06/2018 (Human Resources)
Volunteer, 06/2018 – Present (Kern Linkage Program)
Skillfully manage a wide-range of office and executive support tasks. Leverage strong multitasking skills to manage customer service, maintain records, adhere to HIPAA standards and procedures, conduct safety walks to ensure facility is OSHA compliant, and ensure all basic office needs are met. Self-start, grow, and adapt with the position, take on new tasks that emerge as the division expands.
Basic office support: make copies, fill copy machines, change toner drums, data-entry, filing
Conduct call backs to remind clients of upcoming appointments
Ensure all teams have sufficient packets and supplies for new clients
Maintain/update charts and ensure charts are in correct locations
Conduct weekly gathering/sorting/mailing of receipts needing reimbursements
Activated and printed new employee badges
Helped make packets for New Hires, Volunteer, and New Employee Orientation
Scanned and archiving inactive employee, and volunteer files
Answered HR phone line and conducted call backs for Orientations
Ampm Arco, 09/2008-12/2015 (Cashier/Stocker)
Handled variety of payment methods
Maintained a clean environment of the premises
Hongkong Restaurant, 06/2002-09/2008
Education, 2005 (High School Diploma) Highland High