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Customer Service Sales

Location:
Powder Springs, Georgia, United States
Posted:
September 01, 2018

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Resume:

SUMMARY

Established business owner with great customer service and clientele. Utilizes solid communication and interpersonal skills to establish rapport with all customers and staff or management. Possess organizational skills and great with prioritizing and multitasking. Ability to identify and solve complex problems and very goal oriented.

Competencies

Proficient in Windows, Microsoft Word, Outlook and Excel

Sales and Business Development

Customer Satisfaction

Decision Making and Problem Solving

Negotiation and Marketing

Task Oriented

Scheduling and Organization

Experience

Charming Styles, Powder Springs, GA 2010-Present

Master Cosmetologist

Provide diverse clientele with customized services.

Maintain records for daily, monthly, quarterly and yearly expense reports.

Follow-up with customers to maintain satisfaction and return business.

Distributed new products available and negiotated new sales.

Vital Outsourcing, Peachtree Corners, GA 2009-2010

Customer Service Case Manager

Managed over 150 inbound and outbound calls for state wide utility companies.

Exceeded company financial goals every month while providing great customer service.

Met all quality control and company standards.

Provided leadership for fellow representatives and helped train new hires.

Supported other departments by troubleshooting accounts that required special attention.

Taylor Bean & Whitaker Morgage Corp, Atlanta, GA 2000-2009

Closing Coordinator

Performed introductory calls to Loan officers and maintained communication until the loan closed.

Submitted loan files to underwriting and cleared all underwriting conditions.

Reviewed final estimates with customers and confirmed loan details.

Prepared and sent out loan documents to closing agents in timely manner to coincide with scheduled closings.

Prepared and submitted files to funding department and meet all federal guidelines

EDUCATION

Passaic County Technical Institute- High School Diploma

Dudley Cosmetology University- Certification



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