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Customer Service Desktop Support

Rocky River, Ohio, United States
August 21, 2018

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James W Tobin

**** ********* **. *-* Westlake, Ohio 44145 440-***-****





City, State Zip

Dear Person:

Please consider this letter an introduction as well as response to your recent advertisement.

The attached resumé will provide you an overview of my background. I am interested in assisting an organization utilizing my background and experience. All positions will be considered. I do not need to be thought of in terms of only senior positions, although desirable, I can function as an excellent team player.

The following are reasons I believe make me a good candidate for your position:

Thorough knowledge of the technical aspects of Information Technology

In-depth experience in Accounting and Manufacturing

Business Management, Planning and Contract Negotiations

Account Development, Management and Customer Service

Recruiting and Staffing of over 300 people

I am looking for a fair competitive wage based upon the industry involved. Earnings over my past have been $20,000 to $150,000 per year.

Over the past fifteen years providing professional services to the manufacturing industry, I have managed projects from $20,000 to several million dollars with staffing to 100 people.

I thank you for taking the time to review my background for your opening. I am looking forward to having the opportunity to discuss my interest in your organization.

Sincerely Yours,

James W Tobin

James W Tobin

1304 Cedarwood Dr. Unit D-2 Westlake, Ohio 44145 440-***-****

Background Summary: Significant Experience in Accounting and Finance, Project Management

Mainframe, Midrange and Desktop Support

Business to Business Selling, Customer Service

Recruit, Interview, Qualification and Placement

Professional Experience in Corporate Business, and Consulting Environments Including Financial, Marketing-Sales and Information Technology

Computer Skills: Software:

MS Word Windows Benefits and Accounting Packages

MS Excel Windows95 PAC ll (Project Management)

MS FoxPro Windows98 Various Human Resources and Payroll

MS Access Lotus 1,2,3 Culprit (Report Generator)

MS Project Multi-Mate Score (File Management System)

MS PowerPoint Quattropro Maximo (Maintenance Management)

Sage50 SYS2000 Great Plains


Autocoder SPS S360/370/4300/30XX

Cobol Visual Basic AS400

RPG CICS Honeywell

Assembler TSO Arcnet



Work Experience: 2003 – present Accountemps & AreaTemps

1981-2002 AADCOMS Incorporated

Information Technology Services (temp, temp to perm, perm)

Sales, Recruiting, Finance and Project Management

Project Management for the following areas:

JDEdwards Enterprise Resource Planning Installation

QAD Enterprise Resource Planning Installation

JBA Enterprise Resource Planning Installation

Maximo Installation and Maintenance (Computerized Maintenance Management System)

Y2K Assessment and Investigation and Conversion Planning

EDI Installation and Maintenance

Local Area Network (LAN) and Wide Area Network (WAN) for five plant environment

Access Enterprise Resource Planning Installation

BFMS Integrated Manufacturing Package Installation

Executive Information System (EIS) Installation for top 50 executives of Bottle Manufacturing Company

Previous Employment 1969 – 1980 Allegheny Ludlum Industries

Various IT and Financial Positions

Programmer, Analyst, Manager, Controller

Education: Lawrence Institute of Technology – 1972

BS – Industrial Management (Accounting and Management Majors)

Data Processing Management Association – 1970

Certificate in Data Processing (CDP)


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