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Customer Service Representative

Modesto, California, United States
August 17, 2018

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L aniza R. Guiang

*** ********** *** #**



To obtain a position where I can utilize my skills. Experience

**/****- **/****

Old Navy

Turlock, Ca

Truck Helper/ Sales floor

Unload boxes of merchandise

Distribute merchandise to correct racks

Distribute racks to correct department

Stock sales floor

Clean sales floor

Customer Service



Angela Guiang

Turlock, Ca

Daycare Provider

§ Prepare meals for the family, pick up and drop off to school

§ Help with homework, bath and dress child

§ Activities, Make sure the child is well supervised while under my care. 05/2003-07/2008

Reproductive Science Center

San Ramon, Ca

Patient Service Representative

§ Answer phones, check in and patients, schedule appts, data entry, medical records, confirm appts, assist Dr.’s and nurses with ultrasound.

§ Customer service, collect copays, open and close register and credit card machine, file, post charges,

§ Verify insurance, fax prescriptions, set up New Patient seminars, and Team meetings, 11/2001-05/2003

Medical Express

Hayward, Ca

Medical Receptionist

§ Answer phones, schedule appointments, check in and out patients, customer service, collect copays

§ Verify insurance, medical records, data entry, open and close clinic, file

§ Post charges for business office when needed.


Donald Pang, M.D. & Ravi Nayak, M.D.

Fremont, Ca

Medical Receptionist

§ Answer phones, file, customer service, data entry, schedule appts, schedule QME’s, Set up luncheons with Rep, Workers comp authorizations,

§ Open and close Clinic, medical records

§ Schedule translators for Spanish speaking patients Education


Hayward Sunset Adult School

Hayward, Ca



References are available on request.

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