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Efficient and Effective Admin Assistant

Singapore, West Region, 64, Singapore
August 16, 2018

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** ******* ********

Trevose Park, Singapore *****7

WhatsApp # : +65 81692149

Handphone # : +65 81692149

EmaiL: or


An energetic and hard-working individual with a strong desire to succeed. Detail-orientated and professional in both performance and presentation. Proven ability to plan and complete multiple tasks within strict deadlines, to learn new tasks quickly and to communicate effectively at all levels. A team player who is always willing to go the extra mile. Dedicated corporate professional with excellent customer service skills. Interested in opportunities in customer care service, and office management. Professional Experience

Insurance Application Data Specialist cum Customer Service Support ( January 2014 – June 2018 ) AIG SHARED SERVICES, INC -Philippines

Insurance Specialist falls under the broader career category of Insurance Policy Processing Officers.

Demonstrated capacity to provide comprehensive support for senior-level staff, including managing and coordinating projects and processes in support of effective business operations.

Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party's specifications, compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, cancelling insurance policies as requested by agents, and verifying the accuracy of insurance company records.

Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

Has been constantly recognized for meeting targets specified by the management and has

“Above and Beyond” performance.

Consistently attained 100% Productivity and Quality targets for every quarter. REASONS FOR LEAVING

I am interested in a new challenge and want to use my skills and experience in a different capacity than in the past. After several years in my last position, I am looking for a company where I can contribute more and grow in a team-oriented environment. Senior Data Examiner cum Admin Assistant ( April 2012 – December 2013 ) American Data Exchange Corp -Philippines

Examine land titles, title chaining. Responsible in researching real estate records and examining

property titles.

Examine deeds, deeds of trust, liens, judgments, easements, and plats/maps to

determine ownership, encumbrances, and to verify legal descriptions of property.

Provide general administrative and clerical support including mailing, scanning, faxing and copying to management

Prepare and modify documents including reports, drafts, process updates and emails

Schedule and coordinate meetings, appointments and travel arrangements for Superior Management

Been promoted as Senior Data Examiner as early as one year due to exhibiting core competency

among other colleagues.

Adept at managing and streamlining administrative processes to reduce errors, improve

accuracy and efficiency, and achieve organizational objectives.

Outstanding interpersonal, customer service, leadership, and organizational skills; thrive within detail-oriented, deadline-driven environments..

Has been actively part of various committee handling company events and employee engagement activities.


I have decided to move in to a new company for the reason that the company I have been working for does not offer regularization. The company was downsizing and I thought it made sense to find another position before my job was eliminated. Education

Bachelor of Science Major in Computer Science ( 2008 to 2012 ) Pamantasan ng Lungsod ng Muntinlupa, Philippines

Merit Award

Consistent Dean’s Lister

Loyalty Awardee

Full time Scholar

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