Name: Maria L.R. - Berkeley, CA *****

EMAIL: ac6osx@r.postjobfree.com

Industry Background:

Customer Care, Financial Services, Government, Health Care, Insurance

High-Tech, IT, Telecommunications, Wireless

FTE Employee, Contract to Hire or Contract - Onsite or Remote, W2 & Northern California Only,

No international travel or relocation

High Level Profile

10+ years Project Management & Program Management experience, PMP Certified, can drive, coordinate, manage several projects at the same time, deliver quality, on time & budget end-to-end results

Self-starter, well-organized, concise verbal & written communications

Plan & Lead initiatives, define scope, analyze gaps, cost, mitigate risks, document framework, develop solutions, implement continuous process improvements

Consistently communicating status to Management / VP / Executive / C level stakeholders & sponsors with integrity, update &

distribute executive status reports, manage expectations, facilitate frequent status meetings

Deliver projects on schedule, provide excellent quality management and achieve customer satisfaction

Functional

Lead End-to-End Planning, Change Control, Governance, Cross-Functional Teams, Implementation

Gather requirements, establish, produce & synchronize detailed MS project plan schedules

Set key milestones, phases, tasks, resources, duration, dependencies, hand-offs, start & finish dates

Build framework - dashboards, diagrams, process flows, presentations, status, metrics, workflows & ad hoc reports

Project & Portfolio Management tools, MS Office O365, Access, Excel, Word, Project, Outlook, SharePoint, PowerPoint, Visio

Complete gap analysis, business case, project charter, submit & obtain executive and change board approval

Manage $6M+ budgets, reduce cost, monitor & track delivery, hire resources & staff

Drive initiative, own delivery, procurement process, contract review, negotiate & purchase products, equipment & services

Manage vendor selection, acquisition, statement of work, solution deliverables, service delivery, alliances, partners

Direct project kick-off meetings, presenting program strategy, value add solutions, goals

Current scope, plans, issues, risks, cost, process flows, topology, diagrams

Performance metrics expectations, decisions, approvals, timeline, expected outcomes

Building teams, managing 30+/- internal & external Business, Financial, Operations, Vendors

Technical & Non-Technical teams

Global resources located in multiple time zones

Drive entire life cycle of medium to large complex projects set by the managed program

Control scope, costs, change, financials, benefits realization, profit & loss

Solve problems, handle escalations, compliance, conflicts, issues proactively

Measure progress, report KPI performance metrics & status to executive management, stakeholders & sponsors

Effectively exceed customer expectations, service level agreements

Accomplish on time delivery, lessons learned, knowledge transfer, signoff, closure

Locations/Areas open to in Northern California:

Berkeley, CA 94704

Newark, CA 94560

Pleasanton, CA 94588

San Francisco, CA 94105

San Rafael, CA 94901

Walnut Creek, CA 94596

Management Skills, Responsibilities, Domains, Accountable for Key Initiatives in Scope:

Accounting

ACH EFT

ACI Application Centric Infrastructure

Active Directory Services AD VD

ADA

Administration Organization

Adobe tools

Advanced Technology

AGILE

Airwave Aruba HP Cisco Juniper

Alliances & Business Partnerships

Analysis & Design

Analytics

Apache Hadoop Tomcat

API

Apple Pay * Android Pay

Application Design Development

Application Migration

Applications Services

Architecture

AS/400 eServer iSeries

ASP AIP

Assessments

ATM Frame Relay

Audiovisual AV

AutoCAD

Automation

B2B B2Bi B2C B2E

Back Office Systems

Backup Restore Archive Recovery

Banking, Mobile Payments, POS, Retail & Wholesale

BCP Business Continuity Planning & Service Continuity

BEA Oracle WebLogic

BIDM Business Intelligence Data Management

Big Data Architecture Pipeline

Billing

Blade Servers

BPO Business Process Outsourcing

Bridges Gateways

Brocade Products

Brokerage

Budget Management ($500K - $14Million)

Business Consultant

Business Model

Business Operations

Business Requirements & Analysis

Business Solutions

Business Systems

Business Technology Strategy

BYOD

CA PPM

Call Center Technology * Contact Center

Capacity Planning

Capital Projects & Budgets

Central Repository * Work Space

Certificate Certification

cGMP 21 CFR Part 11 ERES IEC 62304 Device Quality 820 Quality Validation DQ IQ OQ PQ

Change Control * Change Management

Check Point Software

Circuit Wiring Cabling HVAC UPS Rack Power Fiber Optics Switch Conduit Installs

Cisco Products - Routers, Routing, Switches VoIP, Unified Communications, TelePresence WLSE CiscoWorks

CISO Audit

Citrix Access Gateway XenServer XenApp XenDesktop Metaframe Services Nfuse CSG

Citrix Podio

Client Server

Client Surveys & Feedback

Cloud Services

Clustering * Clusters

COBIT

Collaboration / Collaborative

Co-Location

Common Services

Communicate clear & concise

Communications Management

Company Business Expansion

Compatibility & Interoperability

Complex Projects

Compliance

Computer Hardware

Computer Operations

Computer Software

Conference Calls Event Session WebEx

Configuration Management

Conflict Management

Connectivity Backbones

Consensus Building

Construction - IT Infrastructure, Facilities, Remodeling

Consulting Services * Big 4 * Professional Services * Engagement Delivery * Client Facing * Customer Focused

Consumer Products & Solutions

Content Management

Contingency Planning

Contract Management * Contract Negotiation * Supplier * Terms & Conditions

Corporate IT

Corporate Real Estate CRE, Facilities, Relocation

Cost management * Cost Benefit Analysis * Cost models * Cost Cutting

COTS Products & Tools

CPDEP

CRC ACD ERS

Credit & Debit Card Processing * Payment network processing * EMV

Crisis communications

CRM - SAP Salesforce Oracle

Cross-Functional, Cross-Organizational

Crystal Reports

CSV Computerized System Validation SOP Standard Operating Procedures GMP Good Manufacturing Practices

CTO VP SVP CIO CFO Board Partner Highly Visible Projects

Customer Relationship Management

Customer Service Operations, Contact Call Center

Customized Enhancements

CVS PVCS

Cybersecurity

Daas

Dashboards Roadmaps White Papers Release Notes Workflows Diagrams Pivot Tables

Data & Voice Communications

Data Architecture

Data Center - New * Build * Consolidate * Decommission * Optimization

Data Center Migration, Consolidation, Expansion

Data Center Project Manager

Data Governance

Data integration * Data migration

Data Loss Prevention DLP Replication Protection

Data Management, Data Quality

Data Migration

Data Mining

Data Privacy

Data Security

Data Warehouse

Database migration

Database Upgrade

Day to Day Management

DB2

DBMS ODBC JDBC

DCS Datacenter Services

Decision Support Systems DSS

Decommissioning

Department Manager

Dependencies Interdependencies

Deployment Services

Desktop PC Laptop MACS Server Image Patch Configuration Upgrades Refresh Re-design

Dev Ops

Develop & maintain standards, policies and procedures

Devices deployment

DHCP

Digital Commerce

Digital Technology

Director - Stakeholder & Sponsor

Disaster Recovery DR & Contingency Planning

Discovery & Definition

Distributed Architecture

DMAIC Define, Measure, Analyze, Improve, Control

DMZ

DNS LDAP

Document Management eDMS

Documentum

EaaS XaaS

E-Business

ECCM

ECM

E-Commerce * eCommerce

EDI HL7

EF&I

E-Fax RightFAX

Efficiency

EHR EMR PHR IHE HIE HIX

EIM

EJB

E-Learning LMS

Elicit Action

EMAIL Upgrade & Instant Messaging

EMC RecoverPoint

Engagement Manager, Services

Engagements - Fixed Price, Time & Materials, Approve Payroll / Timesheets, Travel & Expenses

Engineering Services

Enterprise Level Initiatives

Enterprise Lifecycle Delivery

Enterprise Operations

Enterprise Services

Enterprise-wide projects * Large-Scale Projects

Environment Management

E-Payments

EPIC Health Care Software

E-Procurement

Equipment Installation, Defect & Diagnostic Testing, Maintenance

ERM

ERP Enterprise Resource Planning & Implementation

Error tracking

ESB SOA

Ethernet

ETL

Event Logging & Management

Executive Support

F5 Networks

Facebook

Facilities Projects / Facility - New Build-Out Move-In Decommission & Closure

FAQs Frequently asked questions

FDA GxP QMS EQMS Trackwise

Feasibility analysis

Fees

Field Operations

Finance

Financial Products Deployment (From Concept to Operational Support)

Financial Services

Financials

Flexibility / Adaptability / Thrive in fast passed environments / Calm under pressure

FMS

Fortune 500 Company experience * World-class organizations

FP&A Financial Planning & Financial Analysis

Funding Approval Process

GAP Analysis

GBLA Gramm Leach Bliley Act, FFIEC

General Ledger

Generalist

Global Banking

Global Enterprise Technology & Operations Project Manager

Global International Standards

Global IT Project Management

Global Security

Global Supply Chain SCM

Government

Green - LEED Gold Certified Facilities

Green Technology

GS1 UDI

GUI Graphic User Interface UI

Guidewire Policy Claims Billing

Hardware Installations

Hardware Software Installs Upgrades

Health Systems * Health Care IT * HIT

Healthcare IT * Operations * HIM

HealthCare Payer & Provider

Help Desk / Service Desk * Ticket Queues Technical Support

Helping Others

High Availability Reliability Visibility

HIM Health Information Management

HIPAA

Hiring * Recruiting

Hospital Clinic Medical Center

Hosted Products & Services

HRIS HRMS HCM ADP Human Resources Management HR Projects

HTML XHTML XML SHTML CSS

IaaS ITaaS IT & Infrastructure as a Service

IaaS PaaS SaaS XaaS

IBM WebSphere MQ AIX

Identity Governance Lifecycle & Access Management RSA IGL IDM IAM RBAC Role Based Access Control

IHV ISV Independent Hardware Software Vendor

ILM Information Lifecycle Management

Imaging * Image capture

Implementation Manager

Incident Management

Influence / Negotiation / Coach / Collaborate

Informatics

Information Security * GDPR General Data Protection Regulation * Information Assurance

Information Systems IS

Information Technology * IT Manager

Infrastructure Project Manager, Senior

Infrastructure Services

Innovation Product Management

Insurance Policy & Claims - Guidewire * BillingCenter * PolicyCenter * ClaimCenter

Integrated Systems

Integration Management

Interfaces

Internet, Intranet, Extranet Social Media

Inventory Asset Management Systems

IoT

IP Telephony

IP/IPX

IPSEC SSL SSH TLSIS

ISP SP AIP ASP

IT Analyst

IT Consultant

IT Controls Governance Compliance

IT Forecasting

IT Operations

IT Operations

IT Planning

IT Process

IT Program Manager

IT Project Manager

IT Rationalization

IT Services

Iterative Process

ITIL Foundation - IT Infrastructure Library * ITSM IT Service Management

ITPMO

IVRU CTI CRC ACD ERS Voicemail Audix

J2ME Brew Mobile IP/PBX WAP WTLS WAE WSL WISP Airwave WSP WASP GSM LBS

Java J2EE JSP JIS Java Beans JVM EJB JavaScript

Jira Core

Kiosk

Lab Facilities

LAMP Linux Apache MySQL PHP/Perl/Python

LAN WAN VLAN MAN SER NER

Laptop Desktop PCs Server Configuration Upgrades Rollouts Moves Migration - Local, Regional, Global

LDAP

Lead Project Manager * Principal Program Manager

Learning Training & Development LMS

Legacy Systems Upgrade = New Systems Replacement & Legacy Systems Retirement

Liaison between Business & IT

Licensing EULA

LIMS LIS Empower Atlas

LinkedIn

Linux

Livelink

Localization * Globalization * Modernization

Logistics

Lotus Notes

Mainframe IBM 3090 MVS/XA Legacy CICS DB2 RACF ISPF TSO ISPF JCL VM VTAM/NCP

Maintenance & Support

Manager Supervisor - Hire / Fire / Train / Delegate / Lead / Reviews / Incentives

Manager, IT Projects

Marketing SFA SI eMarketing

Master Data Management MDM

Master Plan

Matrix Management

Maximo

MDF IDF

Media

Meetings, Agendas, Presentations, Slideshows

Member Services * Account Services

Merchant Financial Services

Merger & Acquisition M&A Re-Organization Consolidation Transformation Transition Relocation

Messaging EMS Systems

Methodologies Techniques Best Practices

Metrics KPI Key Performance Indicator RACI

Microsoft .NET

Microsoft Office 365

Microsoft Outlook

Microsoft PowerPoint PPT Excel Word Visio SharePoint

Microsoft Project Server

Middleware Cobra Tuxedo WebSphere MQ Series WebMethods Tibco

Migration

MIS Management Information Systems

MMIS

Mobile Technologies

Mobility Solutions

Money Wire Transfer Systems * Swift

Motivated

Movers

MPLS

MPP Microsoft Office Project Plan

MQ Series

MS .NET

MS Access

MS ASP.NET

MS Excel Spreadsheets * Plans * Pivot Tables * Issues Tracking * Formulas

MS Exchange

MS IIS

MS Lync

MS Office 365

MS Project

MS SharePoint

MS Visio PowerPoint

MS Word Excel

MSA Master Service Agreements

MSP Managed Services Provider

Multimedia

MySQL

NAP

NetBackup

Netcool

Network & Telecommunications

Network Operations

Network Project Manager

NMS

NOC

Novell Netware & GroupWise

N-tier Multi-tier architecture

OBS Organizational Breakdown Structure / WBS Work Breakdown Structure / GANTT

Office Moves * Reorganization * Relocation - Corporate & Remote

Onboarding / Offboarding

Online Banking

OO OOA OOM OOD

Open Source; Linux

Operating Systems & Hosting Services

Operations Manager - Management

Optimize Performance & Scalability

Oracle Database OLTP 11g DBMS RDMS 8i 9i 11i

Oracle EBS R12

Oracle Enterprise Manager - Cloud Management Solution

Oracle Primavera EPPM

Organizational development

OS Win Windows Server Windows WSS SharePoint SUN OS, UNIX, AIX, Solaris

Outsourced Services

Outsourcing Manager

PaaS

Packaged Application & Software

Patient Financial Services

Payment Transaction Processing

PBX Switch IXC CLEC AT&T Verizon Sprint Avaya Nortel Siemens

PCI

People & Process

People Staff Management - Hire, Fire, Review, Promote

PeopleSoft AD Integration & Employee Role based Authentication

Peripherals Modems Printers Scanning Imaging Disk & Tape drives

Phase gate review & approval

Physical Access Security - Keys Lockbox Card Keys Biometric, Asset protection

Pitch value-add solution proposal & win

PL/SQL

Planisware

Planner / Timelines

Planning

Planview Oracle HP Clarity PPMC PPM tools

Platform Upgrades

PMI PMBOK

PMM Project Management Methodology

PMO Governance EPMO PPM QMO

PMO Process Development

POC Proof of Concept

Policies, Procedures & Standards

Portal - Multiple

Portfolio Planning

PPM Project Portfolio Management

Practice Management Client Services Client Facing

Predict & Mitigate Risk

Preventive Maintenance

Print Server Refresh, Print Services

Prioritize work

Problem Management * Issues Management

Problem Solver * Analytical thinking

Problem solving People, Process, Stuck Projects

Process Engineering * mapping * flow diagrams * Modeling

Process Improvements BPM BPR

Process Manager

Procurement & Purchasing

Product Launch, Upgrades, Enhancements, Refresh

Product Lifecycle & Data Management PDM

Product Operations Manager - OEM

Product Requirements, Design, Development, Use

Production Cutover Implement Go Live

Productivity

Professional Services, Account Management, Engagement Manager

Profit & Loss P&L

Program Management

Program Manager, IT

Program/Project Manager

Programming Coding

Project Closure Lessons Learned Knowledge Transfer Quality Audit

Project Controller

Project Coordination * Coordinator * Group Facilitation * Liaison

Project Engineer

Project Initiation

Project Leadership & Transparency

Project Life Cycle execution

Project Management

Project Manager, Implementation

Project Planning CP Critical Path Process Tools

Project Scope & Objectives

Project Sizing

Proprietary Systems

Protocols

Prototype Design Development Beta Pilot Dry Run Real-time Simulation Failover & Fallback

Provisioning

Purchasing Pricing Negotiation Legal Quotes Purchase Order PO Ship AP AR Invoices

QM Quality Management * QC Quality Control * QOS Quality of Service

Quality Assurance Planning & Testing QA Release Management

RAD

Real estate, Relocation, Facilities, Office Moves, CRE Corporate Real Estate

Re-Design Re-Engineering

Regulatory Compliance

Release Manager

Relocation Project Manager

Remediation

Remedy ServiceNow IT Service Management BMC Configuration Mgmt Marimba

Replacement of end of life hardware & software applications, security

Replacement of Systems, Software, Hardware, Applications, Vendors, Services, Contracts

Requirements

Research & Development R&D

Research Emerging Technologies

Resolve resource constraints

Resource Management / Resourcing

Restructure / Restructuring

Results Oriented

Resume reviews & selection

Return on Investment ROI Total Cost of Ownership TCO

Revenue Cycle Solutions

RFP RFQ RFI RFC Request for Proposal Quote / Bid Information Comments

Risk Assessment & Mitigation

Risk Management - Identify / Analysis / Mitigate / Respond

RMA Return Maintenance Authorization Return Merchandise Authorization

Roadmaps

Rollouts - Local Regional National Global EMEA

Root cause analysis & reporting

RSA SecurID

SaaS Software as a service * Storage as a service

Safety Procedures

Sales & Marketing Support

SAP Business Suite ERP, SAP Enterprise, SAP R/3 AP FICO BI BO BW DW HR MII mySAP NetWeaver

SAP CRM, GRC MII SCM, PLM, SRM, Business All-in-One, FI-CO, R/3, SD, MM, Portal, PP, QM, VM

SAP S/4 Hana Research & Development

Sarbanes-Oxley SOX

SAS 70 SSAE 16

Scope Management

SCRUM

SDLC Waterfall PMBOK Agile Six Sigma ITIL

Search SEO SEM

Security Risk, Intrusion Detection Alerts, Process, Response Procedures, Firewall, Server, IDS Upgrades

Security SIEM Information & Event Mgmt IBM QRadar

Security Systems - Identity Access Management IDM IAM, Encryption, Authentication, Logical & Physical, Biometric

Security Vulnerability Assessment, Virus, Hacker, Fraud, Network Compliance or breach - Discovery & remediation

Security, Fraud, Risk, Compliance

Senior Project Manager, IT

Server Refresh Upgrade Consolidation

Service Level Agreements SLA SLM OLA

Service Operations

Service Requests

Shared Services

Single Sign-on

Site planning & improvements

Site Surveys

Six Sigma

Smart Cell Phones, Tablets

SMS

SNA

SNMP RMON

SOA Service Oriented Architecture

SOAP

SOC Security Operations Center - Verizon, IBM, Cisco & Symantec

Social Media

Software & Systems Development & Analysis

Software analysis

Software Deployment

Software Engineering

Software Install * Customization

Solaris iPlanet Sun Fire E10K E4500 Ultra Netra

SONET OC-X PSTN POTS Analog Digital ISDN DS1 T1 DS3 T3

Sourcing

SOW Master Agreements, Exhibits, Proposals, Estimates

Space Planning

SPI / PII Sensitive Personal / Personally Identifiable Information

SPOC Single Point of Contact

Sponsor, Executive, Stakeholder Management

Sprints Iterations

SQL Server

SSL

SSO Shared Services Outsourcing

SSO Single Sign-on & Token

Staff Augmentation * SOW / VMS / Applicant Tracking ATS / Bill / Invoice

Staff Development * Recruit / Interview / Hire / Fire / Train / Lead / Promote / Evaluate

Staff Management / Line Management / People Management

Stakeholder Management

Statement of Work SOW

Status reports

Steering Committees * Stakeholders

Storage as a Service SaaS; SAN; NAS; Disk; HBA; RAID EMC NetApp Hitachi Sun

Strategic * Tactical * Operational Readiness * Specialist

Strictly Project Management

Strong PM Skills - Expert

Subject Matter Experts - SME

Sun Hardware

Sun Identity Manager Oracle Identity Manager OIM

Supervisor / Supervisory / Supervise / Oversee

Sustainability

Symantec / Veritas / Backup / Restore / High Availability Clustering

System Management Services

System, Network, Application Monitoring

Systems & Databases Architecture

Systems Design & Systems Development

Systems Integration

Tableau Analytics

TAM Technology Asset Management

Task Management - Delegate / Assign / Track / Monitor / Coach / Mentor / Lead

TCP/IP T1 T3 Circuits UDP ICMP

Technical & Non-Technical Communication & Documentation

Technical Program Manager / Technical Project Manager

Technical Services

Technology Project Manager

Technology Refresh

Technology Solutions

Telecommunications Network Wireless

Telephony

Test planning

Time Management

Tivoli IAM Access Manager TAM Maximo

Tooling Tools Release

Topology

TPV Third 3rd Party Vendors

Training * E-Learning * LMS * Learning & Development

Troubleshoot, Break Fix, Defect RMA, Root Cause Analysis

Twitter

UAT User Acceptance Testing

UI User Interface

UML OO OOA OOD MDA Object & Data Modeling

Unified Communications

Unified Contact Center Enterprise UCCE

Unified Messaging

Unit Testing, Test planning, Scripts, Regression Testing, Performance Benchmark UAT User Acceptance

UNIX

Upgrades Software Hardware Applications OS NOS

User Experience UX

User Support & training - Usability & How to use the tools

UTMS

Vaccines & Medical Diagnostics

Validation

VAR Value Added Reseller

VB.Net

VC++

Vendor Escalation Procedures

Vendor Led initiatives

Vendor Management

Vendor Replacement

Vendor Services, QOS Quality of Service

Vendor Sourcing, Selection RFI, RFP, RFQ

Version Control

Video Conferencing

Virtual Storage

Virtualization & Consolidation VMWARE

VMO Vendor Management Office

VMware Server Deployment, Virtualization VSE

Voice & Data Projects - Telecommunications, Phones, Network & Applications

VoIP Telephony

VPN

WAP WAE WSL WISP WSP WASP WLAN PCMCIA WTLS IP/PBX Mobile IP GSM LBS

Warranty

Web Applications, Website design & usability, user experience

Web Infrastructure

Web Services

Webtrends

Wiki

Windows

Wintel

Wireless Projects

Workforce & Workplace Management

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