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Quality Manager

Chico, CA, 95926
September 25, 2018

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**** ********** ***, *******, ****** 89408

H: 775-***-**** C: 503-***-****


Hardworking Supervisor offering a background enforcing policies and developing safety procedures. Engaging and pleasant personality with the ability to monitor work quality, provide excellent training and maintain a clean, safe work environment. Excellent issue and conflict resolution skills and more than 17 years of experience leading successful teams. Highly effective and knowledgeable in process improvement and inventory control. Seeking a similar position in Redding, CA.




Production Supervisor Sparks, NV March 2017 - Current

●Recommend and execute quality improvements for production and product quality.

●Drive daily production activities with effective communication and leadership.

●Manage documentation of and training on production procedures and work instructions.

●Establish clear priorities and production quality standards.

●Meet aggressive production and safety goals while minimizing equipment downtime.

●Investigate and implement ideas for quality improvement, increased productivity and cost reduction.

●Keep work environments safe and efficient at all times.

●Address all personnel issues promptly and professionally.

●Manage product quality to guarantee compliance with quality policies, procedures and systems. Lead start of shift meetings, and safety classes.


Floor Supervisor Reno, NV January 2013 - March 2017

Perform duties as a table games supervisor in a high volume casino.

Responsible for overseeing and directing gaming workers.

Move from table to table observing operations and ensuring all aspects of the games run smoothly.

Enforce performance standards, policies and procedures relating to Blackjack, Roulette, Dice and various card games.

Responsible for tracking players, buy ins, winnings/losses and average bets.


Corrections Officer Nacogdoches, TX January 2012 - December 2012

Complete intake paperwork, fingerprints and searches.

Booked new inmates into facility and processed inmates for release.

Prepare, processed and maintained forms, reports, logs, records and activity journals.

Facilitate positive behavioral changes and improvements, regarding daily living and social skills of inmates and illegal aliens.

Compile accurate and concise narrative reports regarding inmate behavior.

Recognize unusual inmate behavior including drug and alcohol withdrawal symptoms, suicidal tendencies, and symptoms of mental retardation or illness.

Conduct proper search of persons, area, and vehicles.


Task Supervisor September 2001 - March 2011

●Responsible for the security of personnel, equipment, and classified information in an area of operations. Supervise and train personnel to operate in two separate combat tours. Baghdad Iraq, and Afghanistan.

●Train personnel, as a Law Enforcement Instructor, nonlethal weapons, law enforcement procedures, interpersonal communication skills, and security of an installation.

●Advise management on training needs and readiness, to improve company's overall success.

●Counsel personnel on professional and personal matters.

●Maintain accountability for $100,000+ in equipment and supplies. .

●Documented and processed classified materials.


Continuing education in Engineering Management Technology, Grantham Univ. current

Business Entrepreneurship, Ashford University, Clinton, IA

Trained over 30 production personnel on manufacturing instruction and process, quality assurance, and safety. HMI MOS MES operations.

Trained over 600 Military Police, and Civilian Swat in Military and Law Enforcement tactics.

Bronze Star Medal, 5 Army Commendation Medals, 4 Army Achievement Medals, as well as 20 additional awards and ribbons.

Selected on 3 separate occasions, as top 10% performing Non-Commissioned Officer, to Attend Specialized Military Instructor Courses.

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