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Customer Service Manager

Location:
Barco, NC
Posted:
September 21, 2018

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Resume:

Cathy J Ridgway

336-***-****

Skills: Software, Excel, Microsoft Word, Outlook Express, Truckmate, detail oriented, and dependable

Sunbelt Express

August 2014-May 2018

Layoff

Checked in drivers

Entered invoice data/print invoices

Called customers to verify address/collected freight payment

Tracked orders

MSG, Inc.

January 2012-August 2014

Call Center Customer Service Specialist

Provided excellent customer service to 100 plus calls daily

Provided technical service

Ordered parts

Received and processed credit card payments

Therapeutic Alternatives Inc.

August 2010-January 2011

Layoff

Office Manager

Scheduled client appointments/received payments

Made reminder calls and maintained patient files

Supported staff and client needs

Neeseā€™s Country Sausage

August 2008-August 2010

Accounts Payable

Matched invoices and entered for payment-500k monthly

Processed mail orders

Certificates

Volunteer Mediator for Guilford County, Job Preparedness Class Graduate at Goodwill Industries Employment Works Program, and Advance Program for Integrated Regional Education and Pursuit through Career Education.



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