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Customer Service Sales

Location:
San Antonio, TX
Posted:
September 22, 2018

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Resume:

Castro, Malcolm

*****-* ******* **, *******, TX 780**-***-*** 5780 ac645u@r.postjobfree.com

Objective

Chemistry major graduate prepared to maximize industrial experience and education. Mesh easily with diversified teams to support and emphasize problem-solving and project excellence. Energetic with tireless work ethic and determination to excel.

Education

BACHELOR OF SCIENCE 2013 – DECEMBER 15, 2017 SCHREINER UNIVERSITY, KERRVILLE, TX Major: Chemistry Major GPA: 3.0

Skills & Abilities

RESEARCH JUNE 2017 – PRESENT SCHREINER UNIVERSITY, KERRVILLE, TX DNP Synthesis- Related coursework: Gen. Chem., Organic and inorganic chemistry, thermodynamics, quantum mechanics Accomplishment: Able to create DNP synthesis process with a higher yield. MASTERED ANALYSIS TEACHNIQUES JUNE 2016 – DECEMBER 2017 SCHREINER UNIVERSITY, KERRVILLE, TX NMR (Nuclear Magnetic Resonance): Determined compounds identity and stereochemistry by NMR spectrum daily. Gas Chromatography, Liquid Chromatography, Flam AA: Determined compounds stereochemistry by spectrum. COMMUNICATION

Taught introduction to chemistry and general chemistry labs when necessary, 2 times a week on average. Created and executed 1 to 5 presentations to science board on personal research a week while researching. Sales associate at Sherwin Williams while obtaining degree in Chemistry. This experience awarded me the ability to communicate with a broad spectrum of individuals.

LEADERSHIP

Chemistry Prep lab work-study: Have been involved in chemistry prep lab work-study for four years of my college career. Became lead Chemistry lab work study. Managed 12 individuals at a time. Sales at Sherwin Williams- Helped to teach new employees how to work machinery and how sell products by choosing the right product based on needs of the customer with customer service that makes our store #1 in the region. Experience

SERUM TECHNICIAN EQUITECH BIO INC, KERRVILLE, TX MAY 2017 – MAY 2018 Synthesized IgG (Immunoglobin G) from plasma and Serum from multiple hosts. Gave weekly QC reports on quality of products, met required deadlines constantly, worked on multiple projects at a time. Researched and developed better ways of producing higher quality products with less waste. LAB ASSISTANT SCHREINER UNIVERSITY, KERRVILLE, TX AUGUST 2013 – DECEMBER 2017 Prepared chemicals and materials necessary for all Chemistry related classes. Taught labs when needed.

Trained new employees on safety regulations and protocol. Managed a team of 12 individuals. SALES ASSOCIATE SHERWIN WILLIAMS, KERRVILLE, TX JUNE 2016 - PRESENT Successfully determined the best products to sell to a wide range of diverse contractors and customers based on specific scenarios and applications as well as continuing to maintain positive interactions with the public and customer satisfaction. Saved company money by using the right products the first time and allowing contractors to meet their deadlines. Work with roughly 50 to 75 customers daily. Manager has reached #1 in profits in the region twice while working as sales associate.



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