Customer Relations Quality Control
Resume:
Amanda Bocook
Office manager
PERSONAL INFO
****************@*****.**
m
Phone Number
Address
LANGUAGES
English (Native Speaker)
SKILLS
Customer relations
Customer service
Quality control
I have a natural ability to handle customers,especially those who feel they’ve gotten an unsatisfactory job or service from a business. I’m good at making sure they feel it’s been handled and they would receive quality service from there out. EXPERIENCES
2021 -
2023
Office manager/customer relations
Mna repairs and maintenance, Columbus
Making schedules,planning work routes,relaying job status info between assignee and facility maintenance worker,accepting work orders and assigning said orders,quality control,customer relations satisfaction
2019 -
2020
Mirse share
Lyft/uber, Columbus
Picking up ride share clients in a timely manor and getting them to their destination in a timely manor safely.
2016 -
2018
Team lead/QC
Merry maids, Columbus
Trained new employees,handled any and all call due to unsatisfactory work,made sure Customers got services they were happy with,handled any and all “complicated “clients that you couldn’t send just any one too! Made sure all employees were trained to our quality expectations
EDUCATION
2004 -
2005
GED
Gahannah lincoln, Gahannah
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