Anne Rutherford 559-***-****
Fresno, CA email@example.com
• Proficient in MS Office:
Word, Excel, & Outlook
• Social Media
• Inside Sales
• Outside Sales
• CRM Implementation
• Appointment Setting
• Customer Service
• Customer Relations
• Cold Calling
• Successfully started up and managed a BDC at Lithia Mazda/Volvo & Nissan
• Trained with Business Development Coaches
• Successfully finished training in Sales Force, eLeads, CDK, and BullHorn CRM’s
• Successfully have developed relationships professionally that have followed me through industries
Executive Recruiter PrideStaff Financial August 2017 – July 2018 As Executive Recruiter, I was supporting the Staffing Consultant team in Fresno, and, for a few months, the team in North Dallas. This position was responsible for creating and posting job opportunities on several job boards as well as receiving and reviewing all resumes that were submitted. I was responsible for phone pre-screening of potential candidates and setting interview appointments. It was my job to correspond with all potential candidates, confirm interviews, and follow up if an interview was missed or needed to be rescheduled. Frequently I was cold calling passive candidates to attract and engage with top talent from all over the Central Valley. BDC Director Clovis Auto Inc March 2017 – July 2017 As BDC Director, I was responsible for setting up the department, implementing a CRM, creating a Facebook page for the company, and for employees, advertising inventory, all appointment setting, and meeting with potential buyers.
Internet Manager / BDC
Lithia Mazda / Volvo Nov 2016 – March 2017
As Internet Manager, I worked with the incoming requests for information, built quotes, and scheduled appointments. I worked with the prospect from inquiry all the way through to the finalizing of the deal. As BDC Manager, I lead a group of agents in both cold and follow up calling, setting appointments, and following up after the sale. I also worked with the sales department as a closer on some of the deals.
Within the first full month, our department was able to bring in over 50% of all the car sales for the dealership.
Internet Manager / BDC
Lithia Nissan of Clovis April 2015 – Nov 2016
As Internet Manager, I worked with the incoming requests for information, built quotes, and scheduled appointments. I worked with the prospect from inquiry all the way through to the finalizing of the deal. As BDC Manager, I lead a group of agents in both cold and follow up calling, setting appointments, and following up after the sale. I also worked with the sales department as a closer on some deals. Residential Solar Power
Real Goods Solar/ REC
Solar / Sunrun Inc
July 2013 – June 2014
As Residential Solar Power Consultant, I worked with the home owner to cut their utility rates and offer them a solution that best fit their needs. I worked with developing system design, permitting, installation, grid connection, rebate acquisition, system monitoring and service. It was my responsibility to generate leads and qualify them. Set in-home appointments and efficiently and accurately demonstrate to the home owner the benefits of going solar. I would also walk them through the financial eligibility processes.
My territory was the Central Valley from Modesto to Bakersfield. Sales Representative
Yosemite Linen Supply
Fresno, CA Jan 2011 – March 2013
As outside sales rep for Yosemite Linen Supply, I am responsible for all new sales in the Tulare to Chowchilla territory. This includes cold calling, creating customer relations, contracts, establishing inventory levels and direct sales.
Route Manager / CSR
Fresno, CA June 2009 – Dec 2010
As Route Manager at Janz Drycleaning I was responsible for setting up all routes, managing the drivers, and keeping the routes updated and current. I was also responsible for Customer Service, Sales, Ordering, Billing, and the day to day operations of a delivery drycleaning business. I was able to more than double the client base, including ALL Fresno Police Department stations including Headquarters. We went from two small routes to four full routes. Sales and Service Associate
Fresno, CA Feb 2005 – March 2008
As Sales and Service Associate I was responsible for sales of both large and small ticket items, restocking, ordering parts and product, shipping, writing up service orders, managing the production of the service department and showroom organization.