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Manager Management

Canton, MI
September 18, 2018

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Lisa K. Fisher

***** ******** **. * ******, MI **187 I Cell: 734-***-**** I Email:


Extensive experience in all aspects of international and domestic transportation, working for 3PL companies as well as consumer goods manufacturing, which encompasses carrier management, broker management, purchasing, analysis and operations management. Highly developed skills in the areas of supply chain management and logistics for the automotive and consumer industries with a strong emphasis on procurement, route planning, JIT, and materials management. Heavily involved in ISO procedure development, implementation and audit process. Strong verbal and written communication skills that provide for superior contract negotiating skills with internal and external customers and vendors.


September 2015 – current, July 2011 – July 2014 INDEPENDENT CONSULTANT


Independent consultant for domestic and international transportation, packaging, procurement, launch, and operations projects.

•Visited and held meetings with numerous customer and supplier visits for Hanzo Logistics in preparation of new business and upcoming launch.

•Procured RFQs for domestics and international transportation on an ad hoc basis.

•Created and presented pricing options and meeting minutes to C level customer.

•Moved 2 assembly lines door to port from Warren, MI to Ford and General Motors in South America for customer Ultimation which included procuring packaging, domestic and ocean transportation, and Customs broker arrangements.

•Completed cost study and recommended the change of dock plate configurations so that customer was not limited to the use of only soft sided or side loaded containers and trailers which resulted in an approximate savings of approx. $400 per container cost savings.

July 2014 – August 2015 LA-Z-BOY

Sr. Logistics Analyst

This position is responsible for managing, coordinating and improving the operational

activities for all Domestic, Import, Export, and other International freight movements for La-Z-

Boy Logistics.

•Executed related operations and processes for supplier order management, shipment management, freight payment, reporting, and continuous improvement analysis.

•Wrote processes and work instructions while being initially trained in department.

•Cross trained throughout department to ensure seamless service to customers in case of employee absences.

•Communicated with our foreign and domestic manufacturing facilities to ensure smooth flow of orders to our foreign and domestic customers.

•Interfaced with traffic managers at the Manufacturing facilities and Commodity Managers at the Corporate Office while maintaining visibility to internal customer needs.

•Identified continuous improvement opportunities for logistics by increasing efficiency, reducing costs, and improving customer service.

•Performed financial and statistical analyses and management reporting on logistics activities.

•Reduced small package/parcel spending by 16% in 2015 by deep dive analysis and forming a solid partnership with new provider.

•Reduced international transportation by 6% by changing ocean routings using alternate ports dependent on need in plant date and intense negotiations.

October 2009 – May 2011 THINK EV

Logistics Manager

Responsible for all logistics practices and operations for an electric car manufacturer with locations in Europe and Elkhart, IN.

•Managed all transportation routes, both internationally (air, ocean, rail) and domestically, for all production and service material for manufacturing facilities.

•Responsible for carrier selection, price negotiation, and carrier management.

•Responsible for delivery of all finished vehicles directly to end customers at their residence throughout the US and established network of dealerships.

September 2008 – July 2009 PROTRANS INTERNATIONAL

Procurement Manager

Managed all aspects of carrier price negotiations, contract administration, insurance compliance, carrier reviews and management.

•Responsible for an annual spend of $50 million in domestic transportation services.

•Managed 100+ carrier contracts to ensure compliance with insurance, transit time, damage free delivery and cost according to signed agreements.

•Performed RFQs for all customers surrounding LTL, TL, and Rail with emphasis on TL moves.

•Reduced head count by 50% by streamlining processes and better record retention.

•Wrote purchasing processes and trained replacement. Assisted in position move to corporate HQ in Indianapolis from the Detroit area.

December 2007 –June 2008 KAUTEX TEXTRON

Import / Export Compliance Manager & Supply Chain Consultant - Contractor

Retained for various projects and initiatives concerning US Customs compliance and NAFTA.

•Performed detailed gap analyses on 6 North American plants and provided recommendations to ensure complete compliance and cost savings.

•Created formal training material surrounding all US Customs classifications and clearance compliance and conducted web based training for plants from Windsor, Ontario to Puebla, Mexico.

•Completed RFQs and awarded business to vendors for domestic and international transportation moves.

•Trained and mentored replacement that was moving through Management Trainee Program.

Sept 1991 – August 2006 EXEL GLOBAL LOGISTICS (previously FX Coughlin Co)

Operations Manager

Managed the effective implementation and execution of logistics services to meet program and contract requirements with flawless results. Responsible for managing, mentoring, and developing a staff of 30-40+ employees and 2 Supervisors by instilling and maintaining the organizational discipline needed to achieve productivity, quality, and continuous improvement. Directed all aspects of carrier management and customs broker management including metrics and KPI compilation and presentation, identification of cost reduction opportunities, and process improvement opportunities.

•Managed the complete door-to-door movement of 25,000+ ocean containers and 8,000+ international airfreight shipments for Daimler Chrysler, Ford Motor Company, General Motors, Jaguar, Aston Martin, and Visteon.

•Operated at 98.6% on time delivery for all modes of transportation.

•Drove several production and development teams, specifically regarding ISO standards and IT / technical improvements, which result in substantial customer and internal savings due to streamlined reporting.

•Ensured a quality system is in place and maintained for excellent business practice that yields a robust product or service through ISO requirements.

Supervisor of Transportation Operations

•Responsible for all international and domestic transportation operations (air, charters, hand carries, ocean, rail, and domestic trucking) for Ford, Visteon, Jaguar and Aston Martin accounts.

•Supervised a staff of 20 to accomplish JIT deliveries to plants in Europe, South America and Australia from domestic supply base.

•Responsible for KPI metrics preparation and reporting to senior management and customers on weekly basis.

Senior Logistics Specialist

•Responsible for import airfreight purchasing, quoting and monitoring to show company profit/loss based on geographic areas.

•Recruited, hired and supervised employees, provided technical support to customers, established and maintained relations with customer and vendors.

•Implemented and monitored operational procedures including materials management.

•Monitored stock status of 15 Ford Body & Assembly plants in North America including ordering parts for airfreight from European suppliers, diverting ocean freight, and plant to plant transfers.


•Eastern Michigan University – Business Administration - 1 Year

•Henry Ford Community College – Logistics Management - 2 Years

•Riverview Community High School - Diploma


•In-House TMS with ProTrans International

•In-House TMS and WMS programs with Exel

•Ford CMMS and MS3 Inventory & Production System


•Microsoft Office Suite

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