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Customer Service Sales

San Francisco, California, United States
September 17, 2018

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Janice Zhang

*** *** ***, *** *********, CA ***18 Cell: 415-***-**** Email: ***************@*****.***


San Francisco State University Graduated December 2017

Major in Business Management

San Francisco, CA

City College of San Francisco January 2018-Present

Electronic Publishing Certificate

Business Web Graphics, Computer &Web-based applications, Electronic Publishing for Business I II WORK EXPERIENCE

Southern Exposure February 2012


-Planning, producing and organizing all the projects in the gallery

-As the assistant for photographs and videos production using Adobe Photoshop and iMovie

-Help create teaching plan and be the tutor for student’s education program

Young Community Development June 2012

Thurgood Marshall Academic High School Tutor

-Prepared weekly lesson plans to encourage students’ improvement

-Create interactive activities to engage student participation

-Guiding students in cultivating good study habits and positive life lessons

L’OCCITANE December 2016- February 2018

Beauty Advisor

-Engaged in direct customer service, assured valuable shopping environment for patrons

-Having extensive knowledge on products, provided detailed and objective descriptions

-Partook in leading campaigns and exceeded daily sales target

Uniqlo March 2018-Present

Sales Associate

-Promoted products and services, successfully assisting customers in purchases

-Stocked, replenished and organized inventory with accuracy and efficiency

-Building rapport with patrons by providing follow-up to improve customer experience

Volunteering Experiences

International Teaching Program in Sri Lanka

- Coordinator of academic scheduling, meetings and everyday activities

- Served as liaison between faculty and teachers in the school

- Created a sense of community and emphasized the importance of education


-Strong verbal communicative skills, able to respond quickly to different situations

-Intermediate level Excel, PPT, Photoshop, Outlook, and Word

-Fluent in both English, Chinese (Mandarin and Cantonese), and basic Korean

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