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Customer Service Store Manager / CNA/Med Tech

Port St. Lucie, FL
June 15, 2018

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LINDA MARSHALL-NOEL • 772-***-**** • 5610 Raintree Trail, Fort Pierce, FL 34982 MANAGMENT

Summary: Highly dedicated knowledgeable administrative professional with 15+ years of experience and outstanding organization skills and customer care. Upbeat Style marked by enthusiasm and commitment to engaging individuals of all social levels. Key strengths: Retail Banking • Know Your Customer • Cash Handling • Process deposits • balance cash vault daily 15 yrs Management • Hiring and Training employees

Experienced in running efficient retail operations • Patient Safety • Experience caregiver 18 yrs customer service • Balancing


Solaris Senior Living, Stuary,Fl 2016 to Present

CNA/ Med Tech/ Unit Secretary


Assist residence with daily needs.

Dressing,, Showers, Hygiene, Meals and Companionship Med Tech:

Passing. Medications to the Residence, making sure they take the medication and assisting with any medical needs they have.

Unit Secretary:

Supervising 15 CNAs, Scheduling CNA's, Care Plans for new admissions, Thin charts, Close charts, Open new charts for admission, Maintain Resident doctors appointments and appropriate scheduling, New admissions DNR's, Orders

Inventory Supplies, Monthly update of DNR's, File old Mars in Residence charts, Check Mars weekly for unsigned medications and Assist Resident family members with any concerns.

Promotion from CNA to Unit Secretary in 6 months. Visiting Nurses Association, Stuart,Fl 2014 to 2017 CNA


Assist with. daily living duties, showering, dressing, hygiene, prepare meals, light housekeeping, transportation to doctors appointments and assist with medication.

I received two letters of outstanding customer service recommendations from clients. Bealls Outlet, Stuart, FL 34994 2003 to 2007

General Store Managet

Oversee the efficient retail operations of the store. Hiring, Training, Scheduling, Inventory control, P&L reports, Bank deposits, Comply and Enforced regulation guidelines, Maintain monthly markdowns, Set up New Stores, Oversee and Train new managers and Ensure a quality customer experience to every customer. Dollar General, Port Saint Lucie, FL 34952 2007 to 2010 General Store Manager

Store Manager

LINDA MARSHALL-NOEL • 772-***-**** Oversee the efficient retail operations of hiring, training and scheduling all employees, Inventory control, P&L reports, Bank deposits, continuously aware of fraud loss, comply and enforce regulatory guidelines, maintain Supply and Sales of Consignment items and ensure a quality customer experience to every customer.

Within 3 weeks of being hired increased store sales by 20%, later promoted to train other Managers.. EDUCATION & TRAINING

Computer programming, IRSC, Fort pierce, FL (2003) Microsoft Word Excel PowerPoint Windows 95, 98, 2000, XP PROFESSIONAL CREDENTIALS

LPN - Forties Institute

LPN program all basic classes math, science, med-surg, English, phlebotomy, clinicals and lab skills CNA - IRSC

Took all the basic classes, clinicals,skills and state board Business Managenent - IRSC

Business management certificate

Core Business classes, Economics, Human Resource Management, Marketing, English, Algebra. ACHIEVEMENTS

Promoted from CNA to Unit Secretary within 6 months. PATENTS

Two Letters of recommendation for outstanding customer service

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