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Executive Assistant Manager

Alexandria, Louisiana, United States
May 29, 2018

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Terra Francois 83 Lucas Rd Deville, LA 71328 318-***-****


Resourceful and dedicated Office Manager/Account Executive Assistant with 13+ extensive experience in the coordination, planning and support of daily operational administrative functions and managing. Highly self-motivated, solid work ethic. Persistent & focused. Skilled at multi-tasking and maintaining a strong attention to detail. Employs professionalism and superior communication skills.


FusionCare Pharmacy 180 Windermere Blvd Alexandria, LA 71303

Office Manager & Executive Assistant July 2010 – to Current

Manage and review the Regional Manager’s incoming correspondence, calls, emails, schedule, calendar & appointments.

Processed travel expenses & reimbursements.

Accounting, Bookkeeping and Payables, ability to understand data & analysis on sales, revenue, budgets, GL Coding, input all information into data base.

Daily used Microsoft programs. Create expense reports, budgets & data analysis.

Assist the Regional Manager with monthly closing & financial reports.

Transferred funds, provided accurate account statements.

Prepare routine correspondence, memoranda & email responses for the company.

Open all Accounts & Maintenances of all documents - Accounts, New & Existing. Follow up & bring in new transactions, interact daily with clients new & prospecting outside vendors, visit/call/email schedule meetings/luncheons with current & potential customers, all while still managing these multiple accounts including initiations, analysis, monitoring & evaluating new opportunities for each account.

Assist in the planning and coordination of events to ensure a high degree of client relationships and successful events to the facility. Provide necessary contracted services relevant to client use and event activity; I personally planned business services and specialty concession services.

Supervise all staffing for assigned events Planning, organizing and controlling events within the facilities assigned; For example Create, distribute, and update accordingly work orders associated with events assigned to coordinate in the facilities Ensure efficient and effective communication regarding delivery of services to clients. Coordinate outside service needs with caters decorators or other vendors.

Assist the Regional Manager and CEO in all aspects of investment management, business, & development.

Conduct research to prepare, gather, & proof briefing materials, agendas & decks for all CEO, Board and Executive level meetings.

Maintained an internal client contact filing system list in the database.

Provide planning & on-ongoing support for the Business to Business & Special Events marketing groups & current customers and company events.

Arranging dinners/luncheons, conferences for the company and attending on behalf of the company.

Organized client appreciation events.

Develop positive and interactive relationships with clients, peers and Company managers; also deliver new acquisitions through business-to-business trade shows, which brought in new clients.

Actively pursue continuous learning and professional development with the company’s future communications & product knowledge training.

Working with team members to plan how to approach contacts and creating effective business.

Make immediate decisions and communicate with all users of the facility in an emergency situation.

Maintained all MSDS books, Policy and Procedure Manuals.

Designed and developed marketing materials and planning strategies.

Within the first 1 year of my company opening, I helped maintained accountability for $1 million dollars in assets and revenue, with just one vendor/customer.

Order and maintain department’s office and administrative supplies.

IV Plus 3108 Jackson St, Alexandria, LA 71301

Administrative Assistant in Accounts March 2004 – August 2009

Field all incoming calls for the company, for Special Events and Directors. Assist clients with general information and direct to appropriate Manager as necessary.

Manage incoming & outgoing department mail.

Maintain Special Events Calendar to include venue holds and programming events.

Process all credit card payments (and credits)

Order and maintain department’s office supplies.

Maintain department files and distribute all department financial reports, budgets and revenue.

Assist with all monthly opening and closing accounts.

Attend weekly meeting with Directors and Sales.

Serve as first line of communication for Director and Office Manager then follow up with clients as directed.

Daily used Microsoft Word, Excel and Outlook.


Ability to handle large amounts of data from different sources and effectively analyze.

Proficient with Office Applications- Excel, Word, Outlook, Publisher, Pivot Tables, PowerPoint

Ability to prepare presentations, correspondence, metrics, charts, tables and graphs

Data Analysis & Proof Reading

Budget Reports / Report Generation (Monthly, Quarterly and Semi)

Presentation Development

Leadership, Teambuilding and Strong Problem Solver

Graphic Designs (Brochures, Business Cards, Manuals)

SEO / SEM Marketing (Social Media Knowledge)

Strong Negotiation Skills

Communication & Conflict Resolution

Strategic Planning Implementation / Event Oversight

Works Well Under Pressure

Fluent in Sign Language


High School Diploma: 2003

Certifications and Courses:

Microsoft Excel 2016: Basics and Beyond the Basics - CAREERTRACK

Microsoft Excel 2007/2010 Basics, and 2007/2010 Beyond the Basics – CAREERTRACK

The Exceptional Executive Assistant – CAREERTRACK 11/06/2017

HIPPA Security Policies & Procedures – Security Awareness Training, Protection from Malicious Software, Business Associate Contracts, Device & Media Controls: Electronic Media Disposal, Re-Use, and Accountability, Access Control Unique User Identification, Unlawful Harassment for Employees Course

Active Shooter Trainer

All certificates of completion of courses & verification codes and completion dates on hand if requested.


Alyssa Broussard, MAS Trainer/VETLink Coordinator

Work 318-***-****


Annelie Smolenski, Rph and consultant for LTC (long term care)

Home 318-***-****

Cell 404-***-****


Rusty Wilder, Medical & Pharmacy Sales at Medical Technology

Home 318-***-****


Tid Hilger, Account Executive for Healthcare Pharmacy

Cell 318-***-****


Steve Boone, Rph for LTC (long term care)

Cell 318-***-****


Charity Paul, RN.

Administrator of Pediatric Health Choice, Children’s Hospital in Alexandria, LA

Work 318-***-****

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