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Customer Service Electronic Technician

Location:
Miami, FL
Posted:
May 28, 2018

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Resume:

FERNANDO R. AGUILAR

**** ***** ** - *****, ** ***35

ac5nfs@r.postjobfree.com

813-***-****

PROFILE

Highly motivated bi-lingual military professional with an active Government Secret Security Clearance. Holding extensive real world training and experience in communications and customer service. Has a solid understanding in fiber optics, cat5 cables, NIPR/SIPR computer setups and NIPR/SIPR phone setups. Graduated ITT Technical Institute majoring in Electrical Engineering studying in depth electrical components, chips, and circuits.

SKILLS SUMMARY

Knowledge of PC repair and troubleshooting as well as electronics and circuit trouble shooting

Microsoft Office (Word, Excel, PowerPoint)

Skilled with digital multi-meters, oscilloscopes, function generators, and logic probes, microprocessors and microcontrollers

Skilled in soldering, use of power hands tools. Fiber Optics.

Familiar with digital electronics, analog circuits(Ohm's law, voltage divider, op-amps, diodes, transistors, resistors, capacitors), basic networking concepts, PC and RF technology, AC and DC Electronics

Program and troubleshoot Programmable Logic Control Systems (PLCs) FPGA's

RLL Relay Ladder Logic Programming

Passion for Customer Service. Detailed Oriented. Fast Learner. Works well under stress.

EDUCATION

ITT Technical Institute – Tampa, FL

Associates of Science in Electrical Engineering Graduated July 2015

Broad knowledge of computer fundamentals.

Analysis of main components of circuit board such as resistors, transistors, capacitors

Studied parallel circuits and series circuits

Constructed several projects with different 555 chips and jk flip flops

Basic study of PLC programming

Intro to C language programming

Braulio Alonso High School-Tampa, FL 2004-2008

U.S Army Veteran

Bilingual (Spanish/English)

WORK EXPERIENCE

Eulen America- Miami, FL

Security/ Training Compliance Coordinator November 2017 to Present

Training individuals to the American Airlines standards

Identifies training needs by evaluating strengths and weaknesses

Translates requirements into trainings that will groom employees for the next step of their career path

Building annual training program and preparing teaching plans

Works alongside American Airlines Management to consistently improve training quality and results

DRS Technologies-Largo, FL October 2014 to October 2017

Electronic Technician

Government Secret Clearance Required

J-standard solder certified

Test and trouble shoot DSETS and Sidecar cables

Conducted final Testing on variety of military satellite and GPS systems.

Conducted final test/troubleshooting SKE units

Lowes-Tampa, FL

Delivery/Customer Service July 2013 to October 2014

Pull, inspect, and load up deliveries for the day

Drive delivery truck to customer homes

Install electrical cords to appliances

Assisting the customer with their old appliances and any questions or concerns

U.S Army- Sergeant - Fort Hood, TX

25L Cable Systems Maintainer/Installer February 2010 to Present

Active Government Secret Security Clearance

Responsible for, maintaining and troubleshoot Satellite Terminal Transporter (STT)/Command Post Node (CPN) ensuring constant/reliable communication in a battlefield environment.

Responsible for installation, operation and maintenance of SIPR NIPR Access Point (SNAP)

Provided satellite communications availability for customers through Ku-Band Satellite (CPN). Conducted maintenance, troubleshooting, and resolved any equipment outages.

Installation, termination, testing and labeling of all cross-connects (cat5/6, coax, fiber)

Supported campus environment by managing major cabling projects in a multi-floor environment, which included setting up Main Distribution Frames (MDFs), cable racks, patch panel systems, as well as certification of end-to-end connectivity.

Responsible for non-secure internet protocol router (NIPR) and secure internet protocol router (SIPR) local area networks, network security, network management and encryption devices.



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