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Microsoft Office Sales

Tirana, Tirana County, Albania
May 23, 2018

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Curriculum Vitae

Personal Information

Name: Iljon Gorezi

Telephone: +355*********


Skype: Iljon111

Nationality: Albanian

Civil status: Married

Education and Qualifications


“Babe Dude Karbunara” College and plumber school Certification. 2013-2015

Faculty of Social Sciences “Albanian University Berat . Main field of study for the qualification: Law Sciences, “Bachelor“degree diploma.

Spoken Languages

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Curriculum Vitae

-English (fluent in speaking and writing)

-Albanian (fluent in speaking and writing)

-Italian (fluent in speaking and writing)

-Spanish (fair)

Career Summary

October 2015 –Currently employed

Military Officer at Albanian's military forces in Berat – Currently working Duties and Responsibilities:

Responsibilities vary but mainly being an officer soldier is loyalty, duty, respect, personal courage, selfless service, integrity and honor. My activities include:

-Planning maneuvers, assigning duties and communicating effectively with other staff

-Monitoring the welfare and progress of new recruits

-Producing briefings, reports and presentations

-Distributing equipment, resources and manpower

-Organizing with other staff and progressing with physical exercises continuously.

-Contributing to the team and meet the assignments given by the personnel. September 2013- October 2015

Head Waiter at Hotel “Mangalemi” Berat, Albania.

This Hotel and the Restaurant has multi nationalities customers from all over the world that comes to visit our touristic city.

Duties and Responsibilities:

-Making sure to deliver the best first impression to the guests.

-To ensure that the service is at all times performed in a professional manner.

-To welcome, sit and take food orders from guests. Page 2 of 4

Curriculum Vitae

-To ensure that all guest wishes are met so far as is reasonably possible.

-Handling any guest complain

-Taking the guest feedbacks.

-Dealing with special requests from guests


Sales and Store Supervisor at “Gorezi” shop (Family own business) Duties and Responsibilities:

-Maintain inventory and ensure items are in stock

-Ensure pricing is correct.

-Work on store displays.

-Attend trade shows to identify new products and services.

-Coach, counsel, recruit, train, and discipline employees.

-Evaluate on-the-job performance.

-Resolve problems that arise, such as customer complaints and supply shortages

-Supervise and co-ordinate sales staff and cashiers

-Maintain store's cleanliness and health and safety measures

-Meet financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, initiating corrective actions.

-Identify current and future trends that appeal to consumers.

-Monitoring your team's performance and motivating them to reach targets

-Collecting customer feedback and market research

IT Skills

-Able to fix Smartphone’s and I phone’s

-Microsoft office

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Curriculum Vitae


Personal Skills

Driving License Full/Clean

Health Excellent

-Self confident in pressure situations

-Ability to communicate concisely and clearly to subordinates and superiors alike, both orally and in written work

-Ability to work calmly and decisively in dangerous, high pressure situations

-Excellent leadership and teamwork skills

-High level of physical fitness

-Determination, self-motivation and discipline

A demonstrable commitment to the forces and loyalty Page 4 of 4

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