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Windows System Administrator Active Directory

Location:
Concord, California, United States
Posted:
May 23, 2018

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Resume:

LEYDA PICKARD 925-***-**** * ac5k3p@r.postjobfree.com * CONCORD, CA.

Accomplished applications/system administrator with a solid history of IT professional and team leadership. Broad knowledge and success in QA/UAT environments, working directly with development teams, project design teams and OS imaging/software automation. Experienced Active Directory domain/user administrator. Proficient at analyzing requirements to design strategies and improve production through automation. Excellent communication skills, fluent in Spanish and adept at interacting with associates and clients on all levels. PROFESSIONAL EXPERIENCE

ORACLE USA, INC., Pleasanton, California 2005 - Jan 2018 Senior Software Administrator

Technical expert Windows Active Directory System Administration/Windows Imaging. Responsible for technical design, planning, implementation, project management resulting in the highest level of performance tuning and recovery procedures for mission critical enterprise systems. Performed full supervision of remote operations staff. Achieved measurable results in process improvement and customizing software. Well organized, skilled at defining goals, developing successful strategies and implementing solutions.

Key Achievements:

• Windows OS/Domain Administration. Lead team in domain Administration/Migration. Managed DMZ Domain Controllers, WSUS and Active Directory. Install/Configure/Support SCCM servers in DMZ. Azure Administrator.

• Windows Team customer support administrator, Filer Share Permissions, Software/Image/ Automation/Design/QA testing. Create Physical/Virtual images for VMWare, Hyper-v, OVM, Terminal Servers on Windows OS.

• QA testing, hands on functional lead, develop and plan automated test plans. NGD Dashboard administrator.

• McAfee EPO Administrator: Install/Patch/Upgrades & Maintenance of McAfee EPO for 35K server nodes and coordinating with McAfee Support to maintain 24/7 customer support. Create/Install SSL Certificates. Manage EPO backup servers.

• Build/Maintain Antivirus WSUS Servers, automate security patching installs. Participated in all quarterly maintenance patching 20K systems and repairing OS security updates. Companywide OS migration, VMWare to Devops and Hyper-v migration.

• Create documentation and training for system administrators.

• Linux/OVM system administrator. Configuration of operating systems and applications. PEOPLESOFT, INC., Pleasanton, California 1999 - Jan 2005 Senior Applications Software Administrator

Responsible for systems administration, maintenance, upgrades, troubleshooting and repair of servers/workstations OS and inventory control. Managed system images, automate building and configuring terminal servers and rackable desktops servers. I managed a special lab for unusual platforms (MAC OS & Foreign Language OS). Manage weekly testing builds for new releases of PeopleSoft tools, prepare documentation, and metrics. Maintain secure remote access to systems in a 24x7 environment, push software updates/code changes and terminal servers/workstations. Create and document departmental procedures while training staff and end-users on procedures.

LEYDA PICKARD 2 P AGE

Key Achievements:

• Create OS system images on multiple hardware profiles.

• Developed and published department processes to comply with ISO 9000 certification standards.

• Managed testing and antivirus servers, user managed workstations, terminal servers, web/documentation servers.

• Created automated processes to manage: workstation and server ghost images, RDP session access, and created self-service code line platform configuration files.

• Created informal user training ‘lunch-and-learn sessions’ and created online documentation for formal training sessions.

• Recognized with Service Excellence Award and Quality Performance Award. DELPHI INFORMATION SYSTEM, INC., Walnut Creek, California 1994 – 1999 Senior Technical Support Analyst

Performed quality testing on hardware and software, including AIX, Pick, Fax FX, and WordPerfect 8.0. Managed resolution of environment-related calls to help desk. Served as Assistant Systems Administrator and system software installer lead. Conducted end-user training for system setup, diagnosis and repair of issues with downloading data and installing desktop software. Key Achievements & Processes:

• Developed customer self-service websites.

• Documented problem identification and resolution processes and methodologies.

• Performed Y2K compliance testing on enterprise systems.

• Assisted developers with program modifications for future releases.

• Honored as Employee of the Year for 1999.

• Received Customer Support Star Performer Award in 1998 & 1999. Professional Training:

• Windows AD Administration

• Administrator Azure AD

• Administrator SCCM

• Microsoft Server Administration

• Microsoft Server Network

Infrastructure Implementing, Managing, &

Maintaining

• Microsoft Implementing Desktop Application

Environments

• Oracle VM Server for SPARC Administration

• Oracle Infrastructure as a Service (IaaS) Cloud

Training

• Oracle VM Server x86

• McAfee EPO VirusScan & ePolicy

Orchestrator Administration

• System Administrator MS SQL

Server

• Microsoft Office Suite

• Microsoft Windows NT Core

Technologies

• Peoplesoft Education Certificate

• Medic First AID Adult/Pediatric

CPR/AED/First Aid/Disaster Training

• Peoplesoft Tools Bootcamp



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