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Administrative Assistant Insurance Payment Poster

Jacksonville, Florida, United States
May 17, 2018

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Anna Steeden

**** ******* ****

Jacksonville, Florida 32244



Summary of Qualifications:

** + years of experience in the Medical/ Health claims/ Administrative fields assisting customers with their inquiries, payments and other related needs.

Employment History:

Healthy Schools Jacksonville, FL

Payment Poster 9/17- Current

Responsible for accurate and timely processing/ posting of all incoming payments and denials

Release electronic fund transfers to maintain 0 balance

Rebill claims electronically to current insurance on file

Verify all insurances through Availity to verify benefits and eligibility

Posting/balancing batches for accuracy daily


Outside Lawn and Garden Jacksonville, FL 10/17 - Current

Works outdoors unloading new arrivals of plants to transfer to racks for purchase

Retrieves returns from Customer Service and from garden center to restock merchandise

Zones merchandise for next day’s operations

Spots forklift drivers for safety during store operations

Assists loaders on side gate if needed

Monitor top stock merchandise

Maintains cleanliness appearance

Babies R Us

Price Signage Coordinator Jacksonville, FL

10/16- 9/17

Printed out signage for current sales/ads throughout the store, made sure proper signs were hung by correct merchandise


Assisted in Stock room unloading truck shipments on u-boats to be placed on floor, flex/ filled with Maintained orders on signage supplies

Printed out reports for closers to take down expired signage and assisted with backup cashiers. Ensured price change labels were printed/ replaced with new items in stock sale/clearance, and apparel

First Coast Podiatry Jacksonville, FL

Office Administrative 6/6/16- 9/16

Answered phones, scheduled appointments, collected co-pays,balance end of day transactions and deposits Checked patients in/out, assisted with new patient paperwork and charts

Maintained patient demographics/ verified eligibility benefits via Availity/Navinet

Retrieved calls/messages and prepared next day daily charts, scanned daily cash log/ encounter sheets

Woman’s Choice of Jacksonville Jacksonville, FL

Administrative Assistant 7/15-11/15

Scheduled appointments, checked patients in/out, assisted with new patient intakes, charts, paperwork

Collected co-pays, balanced at end of day, routine errands for bank deposits daily, balancing sheets and deposit sheets receipts

Totals of daily settlements from credit card machines, faxed daily schedules/ statistics to the call center to assist with appointments

Managed providers weekly pay based on procedures and travel expenses

Injury Care Centers Jacksonville, FL

Payment Processor 12/14- 2/15

Post payments-personal payments, commercial insurance, car accident pip claims

Followed up with lawyers final requests for charts, doctors notes, progress notes, car accident claims, medical records

Assisted with multiple phone lines to set appointments, to file a claim for vehicle accident, how to seek treatment

Maintained Excel spreadsheets on when final requests were faxed and mailed to settle cases, Medisoft Healthquest and knowledge of medical records

Florida Counseling and Evaluation Services Jacksonville, FL

Office Administrative 4/13- 10/14

Conduct patient intakes; assist with new patient paperwork, validating insurances, scanning /indexing patient paperwork

Assigned appointments with proper provider, checked patients in and out from services

Followed procedures related/ not limited to HIPAA, Medicare, and other related Insurances

Collected payment on overdue bills, typed letters or correspondence and confirmed appointment calls

Verified accuracy on data, reports, and word processing

Updated patient demographics, used knowledge of investigation and telephone techniques

Contacted insurance companies, Availty/Navinet to determine eligibility, copays, benefits, EMR

Mayo Clinic Jacksonville, FL

Patient Account Rep II 8/09- 4/13

Posted personal, insurance, government payments, electronic refunds, BCBS, Medicare, Medicaid collections, electronic lockbox payments

Workers Compensation, reviewed patients A/R accounts for errors, deductibles, adjustments, patient responsibility, co pays

Meet and greet patient’s, answer phones, Sort and or distributed mail

Quality reviews of data keyed related to patient demographics and insurance information


Edina High School Diploma Edina MN

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